Onutility Opiniones 

Great service

Quick, efficient & informative

Really stressful pressured conversation trying to trick me into signing a new contract with another supplier when my very good contract with EDF isn't finishing until July 2027! Lied to me blatantly about my contract ending this year. Don't believe a word it was a woman called Milly I spoke to

Thank you for saving me a lot of time searching energy comparisons during a busy week

Absolute scam … claim to work for your supplier to get a better deal. Misleading you into believing your are talking to somebody legitimate. They Want you to sign forms to work on your behalf… avoid at all costs.
When you challenge Alex he gets offensive and puts the phone down on you.
Do not trust and always check your documents and contact your suppliers directly before escalating things further with these awful people.

I received a phone call yesterday having had persistent missed calls from on energy. The call handler insisted my current EDF contract was expiring at the end of February and I needed a new deal. Having a busy small business I listened and she quoted me figures and insisted I needed to sign a letter of Authority for them to look into this in my behalf. Which I did, as she was so persistent. Having returned home and looked at my EDF account I still have a year to go and the figures quoted were inaccurate by on energy. I have been scammed and would like someone to contact me and advise how I can revoke this- this is so unfair.

I am being rung every single day by these people. I have no account with them and every day they leave a voicemail for me to delete. I have left a complaint weeks ago with no response - I really don't know what they're trying to achieve. Please leave me alone

Was abit wary when I received the call, as have had negative experiences ith brokers in the past, however Alex made the process very simple and managed to actually beat the rate from my current supplier, would definitely recommend!

Beware!! Seems genuine, but very dishonest.

Great comparison service, made sure I was on the best price possible, thank you

Alex is a scammer. Lying about the current contract to make you sign up to goodness knows what. Usual time pressure technique to make you sign quickly.

Similar experience to other comments. Dishonest. Alex uses lies and harassment. Don't entertain these charlatans.

Very dishonest sales techniques - just lying through the whole call. They hung up when I asked them to confirm the details by email while I was on the phone.

exactly the same experience as the previous review. I was given prices which were completly wrong and over inflated. I was told I wouldnt have been given prices which I deffinately was by Nicky. I was told by Alex prices rise daily and I should sign the document to allow them to act on my behalf. I am lucky I realised before I did!

Alex telephoned me to arrange my new bill and promised all types of wonderful prices which he said were so much cheaper than what I’m paying now. He went through all my prices and told me I should take this new offer right away as prices rise daily. It turns out Alex was lying through his teeth and my current figures were less than half what he told me and my contract wasn’t about to expire in a few days but has almost two years left. When I mentioned that I’d caught him in his lie he hung up. Goodbye Alex. I hope others don’t rush into anything and check the figures this company tells them over the phone against their actual figures and see what a scam this approach is.