horrible communication , never been told that checking bike will take so long , horrible customer service rude and nasty, I took a bike after few weeks nothing been done , took to halfords day after 2... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
horrible communication , never been told that checking bike will take so long , horrible customer service rude and nasty, I took a bike after few weeks nothing been done , took to halfords day after 2... Ver más
La empresa ha respondido
Dealt with Grant when buying my Aprilia. Great service, great communication and made everything super simple. A very happy customer. Thanks again, Pete.
First time for myself visiting with my husband who has been before. Harry was fantastic very knowledgeable and helpful and nothing was too much trouble. Highly recommend giving them a visit for all yo... Ver más
Have been going to OYB for 14 years; Bought two Ducati’s; serviced several bikes; the sales and after sales is excellent, the range if bikes (and clothing) is huge and the surrounding roads superb for... Ver más
Established over 30 years, we are a family owned business run by enthusiasts for enthusiasts. We are main dealers supplying Aprilia, Ducati, Kawasaki and Moto Guzzi. We offer the finest selection of used motorbikes around. Our huge Clothing Superstore offers some of the best deals from the best manufacturers - Alpinestars, Arai, Belstaff, Dainese, Furygan, Shoei, Halvarssons to name just a few. We are DNA Arai Specialists and a Shoei Assured dealer. You can take peace of mind in the fact that we have a highly skilled and experienced team of technicians. We invest in continued training and development to keep our technicians up-to-date with all the latest changes and new models available. With an added benefit of a massive car park and on-site café - we are a one stop superstore that will meet all of your biking needs. All of this adds up to making us a destination dealership, so why not join us at our fantastic location in leafy Buckinghamshire surrounded by superb riding roads, stunning countryside and great access to London as well as the Midlands, South and beyond. We look forward to seeing you soon!
On Yer Bike LTD, A41, Bicester Road, HP19 0JX, Westcott, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 50% de las opiniones negativas
Suele responder en menos de 1 mes
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Have been going to OYB for 14 years; Bought two Ducati’s; serviced several bikes; the sales and after sales is excellent, the range if bikes (and clothing) is huge and the surrounding roads superb for any day trip. The guys are there to help solve problems; particularly, Mike, Head of Ducati Sales at On Yer Bike always find a way to help and find the right deal. Highly recommended and trustworthy for your next new Ducati, Aprilia or Kawasaki purchase, oh and there’s a huge range of 2nd bikes also.
Cracking price on trousers I needed in a hurry.
Sent out that day with next day delivery.
‘Pete’ couldn’t have been more helpful.
Very pleased. Added to my favourites as if they have what I need, I will use them again.
Friendly, excellent communication and lightning fast delivery, what's not to like!
Thanks guys.
Very easy company to deal with, purchasing a pair of motorcycle boots, they replied to my enquiry swiftly, I placed my order and the correct item arrived 24 hrs later.
I had a great experience with staff at Lancaster branch, namely, Dawn, Aaron and Ollie. Very friendly, and going above and beyond. Really appreciate it!
Great service, fast delivery and competitive price, item arrived well packaged and exactly as ordered. These base layer trousers are excellent quality and fit well according to size. Very comfortable and add that extra layer when worn under aramid protected jeans on the bike.
All good yet again…. These guys are fast becoming my favourite/ go to store for bike stuff.
Ordered a PinLock Protectint insert for my Arai lid that I recently bought form them also. Again competitively priced, prompt free postage and hassle free all round.
Thanks very much :) Until the next time…….

Respuesta de On Yer Bike
This supplier is the gold standard. Twice now, they have delivered (to Australia!) ducati leather apparel that is cheaper, and about as quickly, as Australian shops. Stunning service, thanks again.

Respuesta de On Yer Bike
Very nice people. Order arrived on time.
The problem is, if the order is the wrong size, and has to be returned - it becomes expensive. Certainly too pricy to risk an exchange. There are other well known online shops with free tracked returns.
First time using this shop and not disappointed. Excellent customer service, and jacket arrived on time. First class and would definitely recommend.
I needed new gear after returning to biking after a twelve year absence. Boots and gloves were purchased on their online store and arrived next day. Over the next few weeks, I dropped by on a few occassions to try on helmets and jackets, and eventually found the perfect kit ( Pete, you have the patience of a saint). The guys are knowledgeable and very friendly. Good range of products, at a great price. Thanks for all your help guys. Ride safe.
Bought a Shoei Neotec 2 - excellent, knowledgeable service with the sales representative taking time to ensure a correct fit with all questions answered.
They also fitted a Sena SRL2 and then shipped to my home address.
Excellent customer service!!
Excellent customer service
Good range of stock.
Competitive pricing
Sensible and practical advice
Unhurried - no hard sell, made sure the fit and comfort was right

Respuesta de On Yer Bike
I am very pleased with the service from On Yer Bike. I ordered a jacket and it came within 3 days. Excellent service and delivery. Would definitely recommend them.

Respuesta de On Yer Bike

Respuesta de On Yer Bike
Bought a bike from On Yer bike a year ago. Once you purchase the bike from them that's it. I also noticed my bikes fluids were not changed by them either. Customer service is not good. Went back recently not welcoming.

Respuesta de On Yer Bike
Great price + rapid delivery = 100% happy. Thanks guys - will definitely use again 👍😀😎

Respuesta de On Yer Bike
What a fantastic biking clothing shop. John and Pete were both brilliant and top customer service. I'd highly recommend!

Respuesta de On Yer Bike
I received excellent service and advice from the chaps at On Yer Bike when I popped in there recently looking for a new riding jacket. I'm something of a noob and I've come away not only with a new jacket that I'm confident fits my needs, but also with a load of knowledge about riding gear in general. Top stuff.

Respuesta de On Yer Bike
Found this jacket at amazing price on website, promptly purchased and received following day - a seamless transition. A happy customer

Respuesta de On Yer Bike
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.