Excellent staff, helpful at all stages from determining best vehicle option to delivery and collection. All ran smoothly and our wheelchair bound cousin was able to come to Norfolk and enjoy a holiday... Ver más
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Excellent staff, helpful at all stages from determining best vehicle option to delivery and collection. All ran smoothly and our wheelchair bound cousin was able to come to Norfolk and enjoy a holiday... Ver más
La empresa ha respondido
Overall a great experience hiring a wheelchair accessible vehicle from open road access. booking process was simple and direct emails from the friendly staff making sure we had everything in place.... Ver más
La empresa ha respondido
The ORA team are amazing, this is the second time we’ve hired a WAV from them and we’ll definitely do so again. The staff are extremely helpful, friendly and professional, they respond to emails promp... Ver más
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The knowledge and support we received were brilliant. They made a potentially stressful time very simple and from the moment we first spoke to Jade to the time they collected the car after use they we... Ver más
La empresa ha respondido
ORA was designed with wheelchair users for wheelchair users. We provide wheelchair accessible vehicle rental from one day to one year, and we offer a fully flexible, personalised service to help get you out on the open road.
201 Borough High Street, SE1 1JA, London, Reino Unido
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Second time booking with Open Road Access-Proximo and once again impressed with how efficient and friendly everyone I dealt with was. In particular, Craig H who dropped the vehicle off was so clear, friendly and punctual.
We hired a large Wav to go on holiday. My mum is wheelchair bound and uses a hoist. The van was nicely big enough for our needs and so thank you ora for your help in supplying us with the right size vehicle. Staff always helpful and polite. Office staff and drivers included. Would highly recommend them to anyone needing to hire a Wav vehicle. 2nd time we’ve used them and would so again
Amazing company to deal with, very quick to respond to emails, accomodating and excellent range of vehicles. I have no hesitation in recommending them.
Such a helpful and personable company. Even when little things go wrong they are so helpful and accommodating. Easy to talk to a real person too and you can't say that about a lot of places!
incredible company in the main Lottie and Emily who ive dealt with so far have been outstanding in their help and support i cannot recommend these 2 amongst a fantastic set up enough , open your eyes guys there is light at the end of the tunnel try them you will not be disappointed never mind 5 stars should be 11 out of 10 !!!

Respuesta de Open Road Access
This company is really great. The customer service team I spoke to (Jade and Emily) were boyhe extremely efficient and very friendly. They went out of their way to help me as this was a first time hire for me
Everything was arranged perfectly and Anton the delivery driver was again friendly and efficient. He made absolutely sure I understood how all the fittings etc. worked before he left. You could not deal with a better company. Barry.
Hired a WAV vehicle from ORA.The staff were excellent from start to finish, very pleasant, helpful and informative. The vehicle was delivered and collected from my home.The delivery drivers were very professional. I would not hesitate to use this company in the future.

Respuesta de Open Road Access
Fantastic company to deal with. Great customer service through out the hire process.

Respuesta de Open Road Access
First time ever hire of a WAV. I found ORA to be the closest to where I live. From the moment I called to book a hire, to delivery, everything was easy plain sailing. I felt the service provided by the customer service to the delivery man, was delivered very professionally. I look forward to my next hire.

Respuesta de Open Road Access
From the first time I spoke with Emma in sales it was a faultless experience. The WAV was delivered to my door. A generous amount of time was spent showing me the controls and explaining what to do in the event of any issues. Superb company to deal with. Will certainly use them again.

Respuesta de Open Road Access
A fantastic experience with ORA! We are a care home in Cambridgeshire, and booked in with a wheelchair accessible vehicle. We used it for a week of outings for our residents, and it was extremely smooth. A great vehicle, clean, dropped off and picked up in good time by Chris and Anton, who also showed us how to use the wheelchair access in the back thoroughly.
We will absolutely be booking again, thank you again!

Respuesta de Open Road Access
I booked a WAV from ORA and was very satisfied with the experience…the ladies were pleasant and understanding of my vehicle requirements when booking.
The vehicle was delivered on time, I was kept informed of date and time of its arrival.. I was then given a full run through of the vehicles workings.
I will definitely be using ORA again, and cannot thank them enough..

Respuesta de Open Road Access
Overall a great experience hiring a wheelchair accessible vehicle from open road access. booking process was simple and direct emails from the friendly staff making sure we had everything in place. Payment was set up easily too.
Vehicle delivered direct to our home and collected. the only minor issue was a delay in collecting the vehicle after the hire as it took a few days with it parked outside our house, so we were worried incase any scratches appeared after the hire period as it sat for so long on the street. But all was okay.

Respuesta de Open Road Access
Excellent customer service from start to finish and very reasonable prices. Would use this company again without hesitation.

Respuesta de Open Road Access
Wonderful for the vehicle to be delivered to our home and also picked up. The office staff and the delivery driver were really helpful. They are reasonably priced too. I would definitely recommend Open Road Access.

Respuesta de Open Road Access
ORA was prompt and efficient in dealing with the booking, and easily added me as a second driver for the period. I would recommend them. unreservedly

Respuesta de Open Road Access
Excellent and prompt customer service from start to finish, comprehensive network providing punctual nationwide delivery and collection, clean and reliable vehicles, all competitive on price, I would honestly have no hesitation recommending this company.

Respuesta de Open Road Access
The staff were so helpful from start too finish.
Nothing was too much trouble for them.
My mum is in a nursing home and recently lost the use of her legs so when I discovered you could hire a vehicle with Openreach access it made her so happy to get out and about and I will most certainly higher the vehicle again.

Respuesta de Open Road Access
The office team are experts at what they do. They take care to find out the needs of the hirer, passengers and, especially the person for whom the adapted vehicle was meant for. There is a lot of administration required and I was led through each step of the process. An anyone in the office was able to pick up from where the process had last got to

Respuesta de Open Road Access
We use ORA quite a lot when we support a young person who is a wheelchair user. ORA is always professional, friendly, and polite. The vehicles we have had are always clean tidy and reliable. Those who drop off and pick up are excellent. Never had a bad word to say about this company…10out of 10😀

Respuesta de Open Road Access
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