Just received my hire WAV to allow my husband to attend a close friend’s funeral. Daniel M delivered the vehicle. He was courteous, caring and took time to explain and demonstrate the instruments on t... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I’ve had good service from Proximo before and I’m hoping for the best again. The guy that dropped the car to me was fantastic. He was thorough and knowledgeable. He made sure I was comfortable in the... Ver más
La empresa ha respondido
Neville delivered our WAV vehicle for our 30th wedding anniversary weekend celebrations. He was very personable and friendly, and talked me through all the aspects of the vehicle. I hope he had a... Ver más
La empresa ha respondido
Neville delivered a much needed replacement wav today whilst our own is in the garage for repairs. The service from Proximo has been exemplary from start to finish. Fast, efficient and the staff accom... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Proudly employee-owned, Proximo is the UK’s leading provider of specialist replacement vehicles. We help major fleets and insurance providers keep their customers moving by supplying the right temporary vehicle, quickly and reliably. We also own the largest fleet of adapted and wheelchair accessible replacement vehicles in the UK. With award-winning customer service and nationwide coverage, we respond quickly to get customers back on the road with as little disruption as possible.
Proximo
Escrito por la empresa
- We own the largest fleet of adapted and wheelchair accessible replacement vehicles in the UK. With award-winning customer service and nationwide coverage, we respond quickly to get customers back on the road with as little disruption as possible.
Información de contacto
Chantry Court Sovereign Way Chester West Employment Park, CH1 4QN, Chester, Reino Unido
- 0808 143 3810
- customerexperience@proximo.co.uk
- www.proximo.co.uk
4,9
Excelente
5 mil opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Respuesta de Proximo Group
Hi Cheryl,
Thank you for your lovely feedback! We’re pleased to read that Neville was prompt, informative and supportive throughout your experience. He'll be delighted to hear this.
Kind regards,
Will
Customer Experience
I had Assad deliver the Car
I had Assad deliver the car today and he was very knowledgeable and very informative. He showed me the car and explained everything I needed to know. He was Very friendly and easy going. The delivery service was great and the car was delivered on time.
1 de octubre de 2026
Opinión espontánea
Respuesta de Proximo Group
Hi Hana,
Thank you for your fantastic feedback! We’re delighted to hear that Assad provided such a friendly and informative service. We’re pleased the delivery went smoothly and that your car arrived on time. We’ll be sure to pass your kind comments on to Assad.
Kind regards,
Will
Customer Experience
Citroën
When the gentleman delivered the vehicle he explained everything very thoroughly and demonstrated how the restraints worked. Proximo have always give a excellent service.
30 de septiembre de 2026
Opinión espontánea
Respuesta de Proximo Group
Hi Craig,
Thank you for your lovely feedback. We’re delighted to hear that everything was explained clearly and that you’ve consistently received excellent service from Proximo.
Kind regards,
Will
Customer Experience
I’ve had good service from Proximo…
I’ve had good service from Proximo before and I’m hoping for the best again. The guy that dropped the car to me was fantastic. He was thorough and knowledgeable. He made sure I was comfortable in the car before leaving me. Thank you so much. It’s not easy driving another car when you have disabilities but Proximo make sure you get what you need and check in to make sure you’re ok.
28 de septiembre de 2026
Opinión espontánea
Respuesta de Proximo Group
Hi Akosah,
Thank you so much for your kind words. We’re delighted to hear that our driver provided such a thorough and supportive service.
Kind regards,
Will
Customer Experience
Assad was absolutely fantastic
Assad was absolutely fantastic. He was very patient with me and helped with adjusting the boot hoist. He also took his time to explain all the features and made the whole experience easy for me.
29 de septiembre de 2026
Opinión espontánea
Respuesta de Proximo Group
Hi Ziggy,
Thank you for your fantastic feedback. We’re delighted to hear that Assad was so patient and helpful, making sure everything was explained clearly and the experience was easy for you. We’ll be sure to pass your kind words on to him.
Kind regards,
Will
Customer Experience
Dawn Joyner..very lovely lady.
Dawn Joyner..very lovely lady.. good handover..
29 de septiembre de 2026
Opinión espontánea
Respuesta de Proximo Group
Hi Nour,
Thank you for your lovely feedback. We’re delighted to hear that Dawn provided such a friendly and smooth handover. We’ll be sure to pass your kind words on to her.
Kind regards,
Will
Customer Experience
Very efficient and friendly service…
Very efficient and friendly service provided by Paul Edney when he collected the vehicle.
28 de septiembre de 2026
Opinión espontánea
Respuesta de Proximo Group
Good morning,
Thank you for your lovely feedback. We’re delighted to hear that Paul provided such friendly and efficient service. We’ll be sure to pass your kind comments on to him.
Kind regards,
Will
Customer Experience
First WAV Hire
Just received my hire WAV to allow my husband to attend a close friend’s funeral. Daniel M delivered the vehicle. He was courteous, caring and took time to explain and demonstrate the instruments on the WAV. He then demonstrated the hoist workings very carefully and showed me and explained about how important the seat belt and braking systems are. Making sure l understood it all correctly for complete safety, he is a credit to your company.
26 de septiembre de 2026
Opinión espontánea
Respuesta de Proximo Group
Hi Kath,
Thank you for your kind words. We’re so pleased to hear that Daniel provided such caring and thorough support, ensuring you felt confident and safe with the WAV. We’ll be sure to pass on your lovely feedback to him.
Kind regards,
Will
Customer Experience
Dawn was fantastic and a great customer…
Dawn was fantastic and a great customer service agent.
25 de septiembre de 2026
Opinión espontánea
Respuesta de Proximo Group
Hi Darren,
Thank you for your lovely feedback! We’re delighted to hear that Dawn provided such fantastic customer service. We’ll be sure to pass on your kind words to her.
Kind regards,
Will
Customer Experience
Excellent Service and pickup from Paul
Excellent Service and pickup from Paul. Great communication and friendly handover. The drop off and speed at which we received this car was also fantastic. The team at proximo have been nothing but helpful and accommodating.
25 de septiembre de 2026
Opinión espontánea
Respuesta de Proximo Group
HI Miriam,
Thank you for your fantastic review! We’re delighted to hear that Paul provided such great service and communication, and that the team were helpful and accommodating throughout your journey. We’ll be sure to pass on your kind words to Paul and the team.
Kind regards,
Will
Customer Experience
A genuinely great experience
A genuinely great friendly service and great staff
25 de septiembre de 2026
Opinión espontánea
Respuesta de Proximo Group
Hi Leggy,
Thank you for your lovely feedback! We’re so pleased to hear you enjoyed the friendly service and had a great experience with our team.
Kind regards,
Will
Customer Experience
Neville was extremely helpful went out…
Neville was extremely helpful went out of his was to ensure everything was perfect and couldn't ask for better service
24 de septiembre de 2026
Opinión espontánea
Respuesta de Proximo Group
Hi Kane,
Thank you so much for your wonderful review! We’re delighted to hear that Neville went above and beyond to make sure everything was perfect. We’ll be sure to pass on your kind words!
Kind regards,
Will
Customer Experience
Daniel molinas was the gentleman that…
Daniel molinas was the gentleman that delivered our vehicle and was brilliant. He explained everything fully and was very helpful. What an asset to Proximo. Thanks again Daniel
23 de septiembre de 2026
Opinión espontánea
Respuesta de Proximo Group
Good morning,
Thank you for your kind feedback! We’re so pleased Daniel provided such helpful and professional service. We’ll make sure he knows how much you appreciated his assistance.
Kind regards,
Will
Customer Experience
A WAV vehicle for our wedding anniversary celebrations
Neville delivered our WAV vehicle for our 30th wedding anniversary weekend celebrations.
He was very personable and friendly, and talked me through all the aspects of the vehicle.
I hope he had a wonderful time celebrating his mum's 85th birthday in Enniskillen.
Fantastic service, and a great hire vehicle.
Many thanks.
18 de septiembre de 2026
Opinión espontánea
Respuesta de Proximo Group
Hi Helen,
Thank you for your lovely review! We’re delighted Neville provided such friendly and professional service, and we hope you had a fantastic 30th anniversary celebration. We’ll be sure to pass on your kind words.
Kind regards,
Will
Customer Experience
Helpful and instructive.
23 de septiembre de 2026
Opinión espontánea
Respuesta de Proximo Group
Hi Taylor,
Thank you for your lovely feedback. We’re pleased to hear you found our service helpful and informative. We really appreciate you taking the time to share your experience.
Kind regards,
Will
Customer Experience
Outstanding service once again Proximo
Outstanding service once again Proximo! Masoud was polite, respectful and professional. He communicated his ETA and explained everything to me.
The vehicle that I borrowed was clean, tidy and well maintained. I am literally bowled over by Proximo’ s high standards of customer service and care. Thank you.
23 de septiembre de 2026
Opinión espontánea
Respuesta de Proximo Group
Hi Rachel,
Thank you for your fantastic feedback and for recognising Masoud’s professionalism and care. We’re delighted you were so pleased with both the vehicle and the service you received. We’ll be sure to share your kind comments with Masoud.
Kind regards,
Will
Customer Experience
Assad was lovely
Assad was lovely, very helpful in handing the curtesy car over to me. Even though addresses had been messed up he was open to a new address and it felt like it was no bother on his part. Appreciated.
23 de septiembre de 2026
Opinión espontánea
Respuesta de Proximo Group
Hi Will,
Thank you for your lovely feedback. We’re pleased Assad was able to make the handover as smooth and straightforward as possible, despite the change of address. We’ll be sure to pass on your kind words to him.
Kind regards,
Will
Customer Experience
Highly Recommend 10/10 -Masoud from Proximo delivered the hire…
Masoud from Proximo delivered the hire car today, working alongside Motability to supply a hire car for my Husband while his Motability car is being repaired after an accident on Monday. They supplied a car with full handcontrols so it can be driven by my husband as well as myself. Accident happened on Monday at 3.30pm, by Wednesday at 9am the hire car was delivered to our house, very impressive how quickly this all happened. Masoud was great, very professional, friendly & realy helpfull & informative. Would highly recommend Proximo & Masoud, great service 10/10
23 de septiembre de 2026
Opinión espontánea
Respuesta de Proximo Group
Hi Helen,
Thank you so much for your wonderful feedback. We’re delighted Masoud was able to provide such a professional and helpful service, and that we could get a suitable vehicle to you so quickly. We’ll be sure to share your kind comments with Masoud and the team.
Kind regards,
Will
Customer Experience
A very easy way of staying mobile…
A very easy way of staying mobile whilst my WAV was off the road. The courtesy WAV was delivered and collected at convenient time. Everything was explained on delivery and collection. The WAV immaculate inside & outside. We could not ask for anything more.
22 de septiembre de 2026
Opinión espontánea
Respuesta de Proximo Group
Hi Zoe,
Thank you so much for your fantastic feedback! We’re delighted to hear that the courtesy WAV made things easier while your vehicle was off the road, and that you found the delivery and collection convenient.
Kind regards,
Will
Customer Experience
Very good and thorough handover with…
Very good and thorough handover with Assad this morning.
Assad was polite and professional. He showed us round the vehicle, explaining everything we needed to know.
Proximo have been brilliant.
21 de septiembre de 2026
Opinión espontánea
Respuesta de Proximo Group
Good afternoon,
Thank you for your fantastic 5-star review! We’re delighted to hear that Assad provided a thorough and professional handover and made sure you had everything you needed.
Kind regards,
Will
Customer Experience
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.