Opes Robur Opiniones 

542
•
TrustScore: 2 sobre 5

1,9

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Took my money and never received bracelet. Emailed numerous times with no response. 6 mths on never received a refund and never had any correspondence from them . Please don't use .

Valorada con 5 estrellas sobre 5

I was gifted 3 bangles from Opes Robur, one fell off and I lost part of it. The company replaced it with an alternative promptly. As they have such fantastic items I have since purchased items as gift... Ver más

Valorada con 1 estrellas sobre 5

Sadly have to agree with the dreadful reviews - ordered previously with no issue - placed an order pre Christmas and only partial delivery with one item that was delivered faulty !! Unable to contact... Ver más

Valorada con 1 estrellas sobre 5

PLEASE DON'T BUY FROM OPES ROBUR, EVEN IF YOU HAVE SUCCESSFULLY BEFORE!!! Ordered several weeks ago, took my Money straight away - no notice of any dispatch, links from my order confirmation email... Ver más

Información sobre la empresa

  1. Compras y moda

Escrito por la empresa

Opes Robur jewellery are a leading independent jewellery brand based in London, UK. Home of the iconic screw cuff bracelet, Opes Robur pioneer unique and timeless jewellery designs for the standout individual. Explore screw cuff bracelets, sterling sil...


Información de contacto

1,9

Malo

TrustScore: 2 sobre 5

542 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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1,9

Todas las opiniones

(542)

0 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Beautiful well made products

Beautiful well made products. Customer service is exceptional I would recommend to anyone I know, if you enjoy wearing distinct, original looking jewellery this is the place for you.

10 de octubre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Necklace never delivered

Necklace never delivered, still trying to get a refund..adverts look very professional do not be fooled..customer service takes forever to respond and just keep procrastinating..

29 de septiembre de 2022
Opinión espontánea
Valorada con 4 estrellas sobre 5

I had a wee problem with my first…

I had a wee problem with my first order, but was so impressed with customer services. Issue sorted very quickly and I am loving my new necklace. Good weight and shine and have had several comments about it.
Not sure where the negative reviews in relation to customer service are coming from.

1 de octubre de 2022
Opinión espontánea
Valorada con 2 estrellas sobre 5

I have sent emails to this company a…

I have sent emails to this company a number of times and I am yet to receive a response. I would just like my faulty item to be repaired. So much for life time guarantee. I’m unable to get hold of anyone !

11 de marzo de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Just right!

This necklace was exactly what I was looking for. I wear it everyday, and I’ve received many compliments with people asking where I got it from. Delivery was super quick too!

23 de septiembre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Beware

Purchased a silver bracelet which the catch broke on within a couple of weeks. No phone number to contact them so have tried many times via email. I have returned the bracelet to them as per their policy and now have no bracelet and no refund either

2 de septiembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Necklace

Great service, absolutely happy with my purchase,beautiful triple necklace,so happy I brought a single one as well .

1 de agosto de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Bought the chain link bracelet

Bought the chain link bracelet, my second purchase and third piece from Opes and I’m thrilled! It’s lightweight, which at first I thought I might not like but actually do! I hardly ever take it off much like my snake chain necklace which has basically never left my neck in 9 months! Can’t wait to see this bracelet become another jewellery staple for me! Already thinking of getting the chain link necklace to match!!!!

28 de septiembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Beautiful jewellery

Beautiful jewellery. I looked on numerous sites for new pieces of jewellery and came across Opes Robur by chance. I ordered the 3 in 1 gold necklace & I absolutely love it. Get loads of comments when I wear it.
I'll be buying more items soon.

15 de septiembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Silver, padlock necklace

My son asked me to buy him this silver, padlock necklace. He really loves it, and even wears it to work now. It looks nice on, and is just the right weight, not to light and not too heavy. Good quality at a good price. Some of his work colleagues (male and female) have also given positive opinions on the necklace too. One very pleased customer! Thank you!!

20 de septiembre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

2.5 Months and still nothing! Worst online experience

2.5 Months and still nothing! Haven’t received missing items and nobody replies to emails despite this so called period of 2 weeks of technical issues being the reason in my previous review.
I cannot think of a single online retail experience in which I have witnessed such a shocking lack of customer service.

11 de julio de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Abysmal Customer Service. No Items. No Refund

Ordered three pieces of jewellery on 31.05.2022. It's now the 14.09.2022 and I'm still to receive two of the items in my order! Despite multiple attempts to contact Opes Robur they have failed to refund me for the two items or dispatch them. Complete lack of internal communication has meant my case is passed from pillar to post with no resolution in sight. So disappointed!
Contacting trading standards as a last resort

14 de septiembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

I placed my order just before the…

I placed my order just before the postal strike. I wrote in asking why it was taking so long and the response from customer service was prompt and helpful.
The items arrived and I absolutely love the pieces I bought. The quality and finish of the jewellery is very good and have got so many complements when wearing them. I ordered 2 silver bracelets and the triple chain love necklace. Will be buying again as presents for friends and family

1 de septiembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

gold and silver 40cm necklaces

This the first time I have purchased from this store and I will definitely do it again I purchased two padlock 40cm necklaces (one silver one gold ) they were exceptional value for money.
I unfortunately had to contact customer service but there response was quick and extremely efficient and rectified to high standards

7 de septiembre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

DO NOT ORDER

DO NOT ORDER - it is a scam

No customer service, do not answer emails or online chats. Think the company is a SCAM

9 de septiembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great products great service

I was gifted 3 bangles from Opes Robur, one fell off and I lost part of it. The company replaced it with an alternative promptly. As they have such fantastic items I have since purchased items as gifts, I received them but no gift packaging just pouches (probably my error on ordering); I emailed and now they're sending some. I think the jewelry is stunning and the guarantee gives confidence when buying them.

6 de septiembre de 2022
Opinión espontánea

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