Took my money and never received bracelet. Emailed numerous times with no response. 6 mths on never received a refund and never had any correspondence from them . Please don't use .
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Consulta las opiniones de los clientes
I was gifted 3 bangles from Opes Robur, one fell off and I lost part of it. The company replaced it with an alternative promptly. As they have such fantastic items I have since purchased items as gift... Ver más
Sadly have to agree with the dreadful reviews - ordered previously with no issue - placed an order pre Christmas and only partial delivery with one item that was delivered faulty !! Unable to contact... Ver más
PLEASE DON'T BUY FROM OPES ROBUR, EVEN IF YOU HAVE SUCCESSFULLY BEFORE!!! Ordered several weeks ago, took my Money straight away - no notice of any dispatch, links from my order confirmation email... Ver más
Información sobre la empresa
Escrito por la empresa
Opes Robur jewellery are a leading independent jewellery brand based in London, UK. Home of the iconic screw cuff bracelet, Opes Robur pioneer unique and timeless jewellery designs for the standout individual. Explore screw cuff bracelets, sterling sil...
Información de contacto
102a Longstone Road, BN21 3SJ, Eastbourne, Reino Unido
- reception@opesrobur.com
- opesrobur.com
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Great company! Gorgeous items, great customer service and delivery! Highly recommend!
I ordered a bracelet from this company and it didn’t disappoint, quick delivery, gorgeous bracelet at such a good price. Highly recommend
Very unusual
Great product, very unusual, good quality and I already received number of compliments as it caught an eye of people.
I ordered 3 pieces in their black…
I ordered 3 pieces in their black froday sale and i’m super happy! Great quality and very fast delivery
DO NOT PURCHASE they are fraudulent
This company is a scam DO NOT PURCHASE they delete all negative comments from instagram (I have taken screens shots). They give you a fake tracking number and try blame no delivery on the strikes with Royal Mail.
They just steal your money!! Report the citizen advice and they will put you in touch with trading standards. Also if this has happened to you report to your bank as it’s fraud.
THIEVES. AVOID AVOID AVOID
How can this company be allowed to trade? They take your money then ignore you when you repeatedly try to get in contact to chase up your order. I'm reporting them to trading standards for theft.
No item received
No item received. But they've taken my money. When I initially contacted them they replied to put my mind at ease. But now they just ignore me. Avoid at all cost. Thieves.
I absolutely love this brand
I absolutely love this brand! The personalised bracelet I received was so beautiful and special, every time i see my daughters name it makes me smile!
I have ordered goods on the 25/11/22 …
I have ordered goods on the 25/11/22 from opes robur have not received goods. I have emailed several times no response, opened live chats no interaction, and contacted via telephone automated message unable to speak to anyone. Please do not Order from this site I believe it to be a scam site
Goods paid for but never received!
Goods paid for but never received. i beleive they had no intention of ever sending. not answering phone and automated e mail response just constantly says 'not yet fulfilled'. As other reviewers on this site have said I am now not getting any resonse at all despite trying repeatedly to get updates- Please avoid purchasing from this site as awful experience of which has ruined my trust in teh online shopping experience
This company is a scam
This company is a scam. Placed an order and it never arrived. I sent an email to chase it up, then found all the reviews on here talking about similar experiences. Needless to say, no one replied to my email and order never came.
Terrible customer service
Terrible customer service. Place order takes a month to deliver due to engraving. When item received not even engraved or what I ordered. Emailed 4 times no response. Would not recommend this company!!!
THEFT .. non-delivery.
Order and payment taken - non-delivery. No contact despite multiple attempts. Launched small claims against them. AVOID AT ALL COSTS.
BAD QUALITY
Received a bracelet which states life time guarantee. The bracelet broke and I contacted them multiple times with pictures and they have not come back to me. DO NOT ORDER FROM HERE HORRIBLE COMPANY AND YJE GODO ARE NOT GREAT QUALITY
Such a beautiful earrings
Such a beautiful earrings, very dainty and delicate, perfect for everyday wear, I have been wearing this for a long time and it never faded at all, it's a good value for your money, thank you very much for another lovely purchased.
Bought 2 necklaces one is broken…
Bought 2 necklaces one is broken emailed twice no reply.. rubbish
Please avoid
Please avoid. They are scammers. They took my money, no goods, no phone number, they replied to 1/2 emails then nothing. They have blocked me on their Facebook as I was calling them out. On instagram they keep deleting my comments. Please avoid! Most good reviews you read are probably fabricated by their pple. Disgusting vile company.
Ordered the silver padlock paperchain…
Ordered the silver padlock paperchain necklace. Looks like it's come out of a cracker. Been emailing and contacting then on Facebook, but still no reply!! 24/7 customer service.....I think not!!! Just want a refund. UPDATE.... returned chains by Tracked. Arrived back with them next day...signed for.... yet still no contact and no refund. Ignoring all emails and live chats and telephone is a recording and nobody ever answers. DO NOT buy from this "company". They're cowboys who will Rob you blind.
Ordered nail bangle weeks ago still not…
Ordered nail bangle weeks ago still not arrived. Been emailing messenger no reply
and so called live chat which says aways busy leave a message and they will get back to you.. If you make a comment on the Facebook page they delete it. Scammed a lot of money
I have purchased 3 items and love them…
I have purchased 3 items and love them all!!! The silver padlock necklace has been on me since I got it and looks as good as new!! Beautiful jewellery I can’t wait to buy more!!! 5 ⭐️ service all round
Love the items I have so far.
I have the gold-coloured padlock necklace and gold-coloured havoc bangle and love both.
I am slightly concerned about the delicate nature of the clasps on the bracelet, but otherwise love the aesthetic of both items. They were delivered in a timely fashion, well wrapped and get loads of compliments.
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