Very disappointed in the customer service at this company. I made an error in my original order, and let them know within 1 hour I needed to make a change. Sent by email and through the contact for... Ver más
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Consulta las opiniones de los clientes
I bought a poster and a frame from the website and the package came even a bit earlier than I had anticipated. Items were just as described on the website. I am very satisfied with the purchase!
Belles variétés de produits sur leur site internet, mais je demeure en attente de recevoir ma commande depuis le 16 février (nous sommes le 9 mars). Deux courriels sans réponses, aucun message m’avisa... Ver más
A rather big choice of canvas, frames and other stuff, but I wasn't impressed by the discounts and other promotions. Like... During black friday there were no significant discounts which I had expec... Ver más
Información sobre la empresa
Escrito por la empresa
**Our reviews are now posted on Reviews.io, all reviews on Trustpilot.com will not be managed.** Affordable minimalist wall art posters, art prints, and design oak frames for your home and office décor. Create your own unique wall gallery from our exclusive collection of abstract wall art, black & white prints, botanical and landscape posters. Designed in Montreal. Ships worldwide.
Información de contacto
6300 Park Avenue Suite 605, H2V 4S6, Montréal, Canadá
- +1 888-570-3745
- support@oppositewall.com
- oppositewall.com
3,1
Medio
4 mil opiniones
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No ha contestado las opiniones negativas
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Great service and products
Great service and products! I’ll definitely shop here again.
20 de marzo de 2023
Qualité incroyable et livraison rapide
20 de marzo de 2023
Belles affiches de qualité et les…
Belles affiches de qualité et les couleurs sur le site correspondent à la réalité. Elles arrivent bien protégées dans un tube. Les cadres choisis sont en chêne noir et sont également de bonne qualité. Il y a une pellicule protectrice à enlever des deux côtés du plexiglass qui est très mince mais j’aime mieux ça que de la vitre car c’est moins lourd. Si je me tanne de mes affiches j’ai seulement à les changer dans les cadres alors vaut mieux être certain de leur emplacement et disposition sur le mur.
27 de marzo de 2023
Deuxième cadre en chêne acheté sur…
Deuxième cadre en chêne acheté sur votre site. Belle qualité. Par contre, ma livraison a été retardée et on ma seulement dit d'attendre. Le tracking indiquait qu'il était rendu à Lévis et je demeure en Montérégie. C'était pour un cadeau. Je suis arrivée les mains vides.
Je reçois vos communications en anglais et cela m'irrite beaucoup.
22 de marzo de 2023
Respuesta de Opposite Wall
Bonjour Marie,
Nous vous remercions d'avoir pris le temps de nous écrire. Nous sommes désolés d'entendre que votre expérience avec nous n'était pas parfaite. Un agent du service client va vous écrire sous peu.
Bonne journée!
L'équipe Opposite Wall
high quality peel and stick
My wallpaper looks so good and the install was relatively painless. Print is high quality, and the thickness and texture of the paper makes lining up seams pretty slick. Shipping was right on time, included instructions were easy, and packaging was plastic-free. Would order from you again!
24 de marzo de 2023
I was disappointed with the quality of…
I was disappointed with the quality of the paper.
24 de marzo de 2023
Respuesta de Opposite Wall
Hi Sarah,
Thank you for taking the time to write a review. We understand that you were not satisfied with the quality of our prints. A customer service representative will reach out soon to assist you with your order.
Have a good day!
Opposite Wall Team
Support was very helpful in clarifying…
Support was very helpful in clarifying exactly how my letter-size picture would fit in the frame (which the web site does not explain very well). The frame itself is good and matches another frame next to it that I have very well.
23 de marzo de 2023
Poor quality, splintering wood, and easily scratched
Poor quality frame. It is difficult to the fasten the back, and the wood is splintering. The plexiglass is already scratched.
23 de marzo de 2023
Respuesta de Opposite Wall
Hi Matt,
Thank you for taking the time to leave a review. We are sorry to hear that you are not satisfied with your frame purchase. We take all customer feedback seriously and would like to address your concerns. So, a customer service representative will reach out to you shortly.
Have a good day!
Opposite Wall Team
Beautiful pictures
The pictures are really amazing and I got them quickly. Would totally buy again from Opposite Wall, plus there are many choices.
23 de marzo de 2023
One stop shop for decorating your walls. FSC certified wood in frames.
Perfect quality frames and the new zoo collection is beautiful in the realm of posters!
22 de marzo de 2023
The prints arrived well-packaged
The prints arrived well-packaged, in perfect condition, and exactly what I wanted.
21 de marzo de 2023
Resolved problem swiftly so I received…
Resolved problem swiftly so I received my order.
14 de marzo de 2023
Respuesta de Opposite Wall
Hi MJ,
We are thrilled to know you are satisfied with your order and everything was resolved. Have a good day!
Opposite Wall Team
Fast delivery! Super quality!
Fast delivery, quality product. I did a make over to a metal file kinda fourniture, and it is amazing!
14 de marzo de 2023
Respuesta de Opposite Wall
Hi Valérie,
Thank you for leaving a 5-star review! We're delighted to hear that you're happy with your order and the delivery service. Great way to give life to your furniture. Thank you for choosing Opposite Wall.
Have purchased several prints and…
Have purchased several prints and frames from Opposite Wall and always exceeds my expectations. Rapid delivery as well.
14 de marzo de 2023
Good customer service
I got broken packages, but I got refund quickly after I emailed them the photos.
20 de marzo de 2023
Respuesta de Opposite Wall
Hi Jackie,
Thank you for taking the time to leave a 5-star review for Opposite Wall! We are sorry about the damaged order, but we're thrilled to hear that you're satisfied with our great customer service. We take pride in offering a seamless shopping experience, and we're glad to know that we've met your expectations.
Thanks for choosing Opposite Wall!
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