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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Very disappointed in the customer service at this company. I made an error in my original order, and let them know within 1 hour I needed to make a change. Sent by email and through the contact for... Ver más

Valorada con 5 estrellas sobre 5

I bought a poster and a frame from the website and the package came even a bit earlier than I had anticipated. Items were just as described on the website. I am very satisfied with the purchase!

Valorada con 1 estrellas sobre 5

Belles variétés de produits sur leur site internet, mais je demeure en attente de recevoir ma commande depuis le 16 février (nous sommes le 9 mars). Deux courriels sans réponses, aucun message m’avisa... Ver más

Valorada con 2 estrellas sobre 5

A rather big choice of canvas, frames and other stuff, but I wasn't impressed by the discounts and other promotions. Like... During black friday there were no significant discounts which I had expec... Ver más

Información sobre la empresa

  1. Tienda de decoración e interiorismo
  2. Servicio de comercio electrónico

Escrito por la empresa

**Our reviews are now posted on Reviews.io, all reviews on Trustpilot.com will not be managed.** Affordable minimalist wall art posters, art prints, and design oak frames for your home and office décor. Create your own unique wall gallery from our exclusive collection of abstract wall art, black & white prints, botanical and landscape posters. Designed in Montreal. Ships worldwide.


Información de contacto

3,1

Medio

TrustScore: 3 sobre 5

4 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

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3,1

Todas las opiniones

(3787)

14 opiniones en los últimos 12 meses

Escribir una opinión
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Valorada con 3 estrellas sobre 5

Plexiglass scratches easily

I bought 12 frames in total. My order arrived fast, and well packaged. However, the plexiglass is flimsy and scratches easily. I can see it will not hold well the passage of time, even with careful manipulation.
So, it's a good short-term solution but it will be garbage unless I replace it with a proper glass.

17 de marzo de 2023
Logotipo de Opposite Wall

Respuesta de Opposite Wall

Dear Gabriela Martinez,

Thank you for taking the time to leave a review. We are sorry to hear that you experienced issues with the plexiglass frames you received. We appreciate your feedback and will use it to improve our products and services. A customer service representative will reach out shortly.

Thank you for your purchase, and we hope to have the opportunity to serve you better in the future. Have a good day!

Opposite Wall Team

Valorada con 5 estrellas sobre 5

Great customer service!

First set of mats arrived bent so I contacted customer service. They responded very quickly and sent out a new set that arrived within a few days. I’m very pleased with the quality, the cost, and the service. Will certainly use this company again!

8 de marzo de 2023
Logotipo de Opposite Wall

Respuesta de Opposite Wall

Hi Sara,

Thank you for taking the time to leave a 5-star review for Opposite Wall! We are sorry about the damaged order, but we're thrilled to hear that you're satisfied with our great customer service. We take pride in offering a seamless shopping experience, and we're glad to know that we've met your expectations.

Thank you for choosing Opposite Wall!

Valorada con 5 estrellas sobre 5

Great!!

Prompt delivery. Frames beautiful and in perfect condition. Highly recommend!😀

10 de marzo de 2023
Valorada con 5 estrellas sobre 5

Checked All the Boxes

I love the profile and finish of this frame! I looked everywhere for a barn wood, natural looking finish but with a crisp, modern, pretty narrow width. Boom! Great packaging- everything arrived completely perfect!

1 de marzo de 2023
Valorada con 4 estrellas sobre 5

Fine quality prints

9 de marzo de 2023
Logotipo de Opposite Wall

Respuesta de Opposite Wall

Hi Linda,

Thank you for taking the time to leave a review. We are thrilled to hear that you are satisfied with the quality of prints you received.

Have a good day, and thank you for choosing Opposite Wall!

Valorada con 3 estrellas sobre 5

Teintes verdâtres

La couleur est beaucoup plus « verte » que ce que je voyais sur les exemples. De plus, l’effet 3D est pratiquement absent de l’image. Première fois que je suis déçue d’un produit d’opposite wall.

8 de marzo de 2023
Logotipo de Opposite Wall

Respuesta de Opposite Wall

Bonjour Marie-Eve,

Nous vous remercions d'avoir partagé votre avis sur nos produits. Nous sommes désolés que vous ayez reçu une affiche peu satisfaisante. Un agent du service client va vous contacter sous peu.

Bonne journée!

L'équipe Opposite Wall

Valorada con 5 estrellas sobre 5

Great customer service

I had issues with my very first order order — first order did not arrive it was lost in transport. Then the replacement order arrived damaged. Final order arrived perfect and the customer service was fantastic. I would not hesitate ordering again due to the products and the fantastic customer service. Will definitely order again.

28 de febrero de 2023
Logotipo de Opposite Wall

Respuesta de Opposite Wall

Hi Jane,

Thank you for leaving a 5-star! Although we are sorry you received a damaged product, we're thrilled that you're happy with our great customer service. We strive to provide the best possible shopping experience for our customers, and we're delighted to know that we finally succeeded with your order after everything that happened.

Thanks for choosing Opposite Wall and for sharing your positive experience with others!

Valorada con 5 estrellas sobre 5

Happy with my first frame!

This was my first purchase from Opposite Wall. I'd been looking for a frame for a large print, and couldn't find any that had the right shade of wood we were hoping for. Opposite Wall did! The price was reasonable, the frame is light but sturdy/well made, and it looks beautiful.

24 de febrero de 2023

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