From beginning to end , my experience with the entire optilase team from front facing staff to the nurses , receptionists , optometrists and surgeons have been FIRST CLASS !!! They made my journey and... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
From beginning to end , my experience with the entire optilase team from front facing staff to the nurses , receptionists , optometrists and surgeons have been FIRST CLASS !!! They made my journey and... Ver más
La empresa ha respondido
From the initial consultation appointment through to my post op appointments, the staff at Optilase have been so supportive. My operation went so smoothly and all queries answered easily by the surgeo... Ver más
Whilst this organisation has a a high standard of optometrists and surgeons, their quality of service is abysmal. I have had appointment times changes without notice, conflicting advice given, missi... Ver más
La empresa ha respondido
The experience was great. The staff were genuinely nice and made you feel welcomed. Any questions answered with no hesitation. While getting the surgery done they were talking away to you as i... Ver más
Optilase is Ireland’s leading laser eye, lens and cataract surgery clinic. As one of the first private clinics to be established in the country, we are renowned for providing exceptional vision correction surgeries in Ireland. As a family-owned Irish business with a dedication to providing exceptional care and outcomes, with leading medical experts including Ophthalmic Surgeons, Laser Optometrists, and medical staff. We use sophisticated medical technology to provide the best laser, cataract and lens surgery corrections.
Clinics Nationwide, Northern Ireland, Irlanda
Ha contestado el 24% de las opiniones negativas
Suele tardar más de 1 mes en responder
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Easy fast and 20/20 vision ever since do not believe the horror stories !
The difference is unbelievable. Couldnt recommend Laser eye more. Easily saved the price of the procedure on not buying glasses. Its been 5 years since I had mine done. And still amazing. Now that being said, the nurses were absolutely amazing. Couldn't do enough! Fantastic! BUT the surgeon Alex George i think he was called (might not work there anymore) had a typical im better then everyone attitude, got angry at me for asking aparently "stupid questions" about the procedure. The nurses again reassured me after he stormed out of the room. Good results, is the reason for 4 stars but I definitely would not recommend Alex George (if he still works there) he was saved by the staff around him.
It's been 6 years since I've had my laser eye surgery and I havn't looked back, the results were almost instant and it was worth every penny, so glad I took the plunge to get it done. The staff were so helpful, kind and supportive throughout, honestly would recommend to anyone considering it.
I got my LASEK surgery in 2021 and it’s the best decision I ever made. Painful recovery initially but my vision has been perfect and there’s been no issues since.
The treatment I received was amazing. Talked me through the whole process make me feel better as I was so stressed this morning thinking about the treatment and how painful it would be. But I would definitely recommend.
Atmosphere and service was superb, not to mention the results after surgery. Would recommend everyone as the recovery was pretty fast and no more glasses needed.
I had my laser eye surgery 5 years ago and have had no issues since. I remember the whole team being so friendly and welcoming. I would recommend anyone considering getting lasik to go to Optilase for their treatment.
Cared for throughout the process
Brilliant. 5 years on and it’s one of the best decisions I’ve made. Life is so much simpler now without the need for glasses / contact lenses.
It is the best money I have ever spent. Before having my eyes lasered I had to reach for my glasses as soon as I woke up. I remember not being able to see when I went swimming and not being able to wear sunglasses on holidays, it was a huge inconvenience to wear glasses. I got a new freedom after having my eyes lasered. It was well worth it. 5 years later my vision is still better than 20:20. I highly recommend it.
You promised a life time guarantee and any enhancements would be free of charge. After 4 years I am wearing glasses again and was told by your Company I would have to pay £5500 for the enhancement .... Not happy
Easy and simple, everyone was very supportive from the very start , including after care.
I had a very good experience. I got PRK in 2022, The process of consultation was simple was easy and at the time I was able to get booked in quickly. When I had questions after the procedure it wasn't hard to get through to somebody even on a weekend. I still have better than 20/20 vision 5 years later. However it does feel a little bit like a conveyor belt when you meet your surgeon, there isn't that much time so prepare questions in advance.
This company sends texts offering £500 in exchange for 5-star reviews.
6 years on and no regrets getting LASIK ! Forever grateful to Optilase. Procedure was quick and the aftercare was great.
Really pleased I decided to get laser eye surgery with Optilase. No more squinting and crystal clear eyesight .
Amazed at how fast the actual surgery is. Recovery has been seamless, vision is near perfect.
Customer service staff are very nice and helpful.
Great experience so far. Very smooth process. Will be getting my surgery at the end of the month.
Super efficient and easy process. Really kind and attentive staff throughout and lots of aftercare support. Overall a seamless experience!
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.