Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

اسوأ شبكة اتعاملت معاها . انا نازل اجازة اسبوعين . فات منهم اسبوع و مش عارف اعمل اي مكالمات بقالي اسبوع مش عارف اشغل الخط .. اشتريت خط فاتورة و مفيش ولا دقيقة نزلت و المطلوب مني اني ادفع الاشتراك الش... Ver más

Valorada con 1 estrellas sobre 5

Обман! Купили в аэропорту 16 гб. по факту только 4гб. Уроды! Хотели зайти в офис узнать в чем проблема, в туристических местах офисов нет . Так как нужна связь зашли в офис Водафон, они повздыхали,... Ver más

Valorada con 1 estrellas sobre 5

Don't don't don't buy Sim Card from Orange in Egypt It might be easy quick purchase , but once you are hooked up , you will realize it is terrible, you can not even get in touch with customer serv... Ver más

Valorada con 1 estrellas sobre 5

أتقدم بشكوى رسمية ضد موظفة خدمة العملاء التي تحدثت معها اليوم في تمام الساعة 12:00 ظهرًا تقريبًا. اتصلت بخدمة عملاء أورانج بسبب وجود مشكلة في خدمة الإنترنت، حيث تم تنزيل باقة مختلفة عن ال... Ver más

Información sobre la empresa

  1. Proveedor de servicios de Internet
  2. también en la categoría
  3. Compañía de software

Información proporcionada por diversas fuentes externas

Orange Egypt, formerly Mobinil, is the first mobile network operator in Egypt, founded on March 4, 1998.


Información de contacto

1,3

Muy malo

TrustScore: 1.5 sobre 5

132 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

1,3

Todas las opiniones

(132)

19 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Worst expierence!!

Worst expierence!!! Scammers!! 1st november i bought a sim card 18GB for 10$… after i used 8BG they stoped internet and i couldnt use it anymore. After i called them they said i bought only for 8GB! SCAMMERS!!

19 de noviembre de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Never more their services

At 24th October 2021 I bought their SIM on the Airport in Hurghada - new, intact packing. 18 GB for 10 USD.
The SIM was without any signal for my whole stay.
After return home I tried to write them a complaint, but their form is out of order (you can fill it, but it's not possible to send it) and their Facebook page is ouf of order as well.
I don't recommend their services, they'are frauds!

9 de noviembre de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Worst experience

Worst experience! They hire low skilled employees, they are not trained how to speak to customers, there is no will to help and obviously their internal processing is quite old and it requires 100 of steps to finalize any task! Terrible customer service

17 de octubre de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

I wish i had number below zero to give…

I wish i had number below zero to give to orange cash customer service or support team there is no any helpful they had the upper hand of full control i out 17k from 9 days ago and i stuck with them i can't send the money or take it back casue they had a system error also that problem is not for me only but its an error that happened for many customers as they said and no any potential to solve the system error from 9 days ago very weird and zero for customers care. Orange cash service had all the upper hands and thier is no any customer rights in thier planet!!!!!! Very very bad experience

28 de septiembre de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Very slow internet

Very slow internet. They'll subscribe you on some things you didn't even accept, and again when you call customer care you'll be charged again first for call because there is no free customer care, then they'll charge you to deactivate subscription. From 1 to 10.... my review will be 0

4 de agosto de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

I hope that there is a number under…

I hope that there is a number under zero to give to them , I had a problem in internet and they didn’t do anything just spent money to call them every day , soon I will charge this company!

13 de julio de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

I HATE THEM I HOPE THIS BUISNESS GETS…

I HATE THEM I HOPE THIS BUISNESS GETS SHUTDOWN THIS IS THE WORST LEGIT WORST WIFI I HAVE EVER USED EVER I SWEAR TO GOD IF THIS BUISNESS GETS SHUTDOWN I WILL BE SO HAPPY I MIGHT EVEN MAKE A PARTY THEIR WIFI SUCKS EVEN MORE THAN THAT VEGEN TEACHER SUCKS EVERY SINGLE DAMN TIME I JOIN A GAME I JUST GOTTA GET DISCONNECTED **** THEIR WIFI NEVER USE IT DON'T RECOMEND IT!!!!!!!🤬🤬🤬🤬😡

12 de julio de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Staff issues

Bought SIM card at the Hurghada Airport on 03.07.21, and I regretted it. Guy charged me 11.5€ for 32GB, giving me the codes to dial tomorrow in order to have full functionality. When I installed Orange app and dialed those codes, it turned out this guy sold me 12GB for the price of 32GB. I contacted customer support but they were unable to help. My strongest suggestion is to think about some other carrier

6 de julio de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Worst customer service ever!

Worst customer service ever!! Worst telecom really!! Globally!!
They know they are the worst but dont even care.. they lowered thier standards as much as possible as long as they still working they dont care..
Complains dont even go through!! The only thing left is to send a followup message to costumers saying Dear costumer, F... you!

24 de mayo de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

I wish I could to give a ZERO star

I wish I could to give a ZERO star, but I couldn't. this is the worst customer services I've ever treated with, Liar, not strait, and not a good face. I called them today 23/05/2021, I asked to talk to the higher level to solve my problem, but this is management dealing to only lie to their customers, save your money in buying a home 4G because it doesn't work, look for another carrier. and you will not get your money back.

23 de mayo de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Worst customer service ever

Worst customer service ever,
My first experience was at your branch at el Galaa street victoria,Alexandria
I entered and took a number to buy a sim card and then surprised that a lady entered and been welcomed by Bishoy( your rude agent) who was totally free but was acting as a manager refusing clients so the lady entered and had a seat next to your lady agent although my number was in the screen i said it's my turn as this is my number he said she's here before you and she didn't had a number (which is not my problem that they're acting like a super market without a prober standard) his way was very rude + i witnessed something with another client and he acted like a parking boy not a respected agent in a respectful company

5 de mayo de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Сплошной обман

Сплошной обман. Покупаешь 28гб, получаешь 10, оплата в аэропорту наличными, доказать что-то невозможно. Не берите категорически!

1 de abril de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

During my first month the ADSL Wes…

During my first month the ADSL Wes disconnected for 48 hours ... then was so slow that I can’t use for another 5 days and during this period I called several times 16333 and a very rude technician came to check & didn’t fix it & told me to call 16333 back to solve it ... I went to Roushdy claiming they don’t deal with ADSL issues ... went to Smouha they told me that Roushdy can do that they r not doing their job !!! They configure it & still I had power & WLAN lamps only on ... so I packed router since then 19/8/20 and been struggling for disconnecting the ADSL since then From Smouha ,Sanestefano and Roushdy branches ... they tell me they send letter for cancellation & they don’t ... they tell me system is down ... they don’t want to disconnect without collecting cancellation fees and making me pay for router ... although I am disconnecting for their NO service for 7 days !!!
Called 155 they have no authority to force them to disconnect for having no service for 7 days !!!

2 de septiembre de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

Worst isp provider ever

Worst isp provider ever, if ur line goes down for any reason u have to wait like 2 years at least to get it back, always lying about the dates and if u speak with them and recall after 2 minutes they have no idea about what the other colleague just said, if there is is something less than one star i would choose it, absloute trash.

29 de junio de 2020
Opinión espontánea

¿Es ésta tu empresa?

Reclama tu perfil para acceder a las herramientas gratuitas de Trustpilot y conectar con tus clientes.

Crear cuenta gratuita

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más