I booked 3 white Rolls Royce's for my son's wedding, from start to finish the service was amazing. The driver's on the day was Naz, Jav and Ahmed and I must say how professional all three were, very h... Ver más
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Consulta las opiniones de los clientes
Mazhar Raja gave me an upgrade and from day 1 he has been kinf enough to accomodate me. No matter how many times i called him he was there to personalise the experience. Gave me the best service.... Ver más
Phantomhire came from Birmingham for a wedding in Suffolk and arrived on time. The service was extremely obliging and the chauffeur even returned to the house to retrieve the wedding bouquet which was... Ver más
Adam is a true genuine down to earth individual, he provides a great service, I would not hesitate to recommend this organisation. He provides services for his Rolls Royce, god bless his business,... Ver más
Información sobre la empresa
Escrito por la empresa
For Over 15 Years, Phantom Hire has been at the forefront in providing the Worlds Most Luxurious and State of the Art Vehicles to all occasions throughout the UK, Ireland, and Europe. Phantom Hire has rapidly expanded its Fleet Of Vehicles and is Proud to Boast the UK's Largest Fleet of Luxury Vehicles. Including some of the Most Renowned Marques in the World such as Rolls Royce, Lamborghini, Ferrari, and Bentley. We are proud to offer an array of Luxury Travel and Chauffeuring Solutions, including Wedding Car Hire, Prom Car Hire, Chauffeur Car Hire, Limo Hire, Super Car Hire, and Helicopter Charter."
Información de contacto
Unit 3 Sampson Road North, B11 1BU, Birmingham, Reino Unido
- 0121 227 9984
- sales@phantomhire.com
- phantomhire.com
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Good experience. Thank you Keyani
Overall good experience - specific shoutout to our driver Keyani who was professional, polite, punctual and especially patient. Allowed us to relax and ensure we enjoyed our experience. Thank you.
Extremely efficient and obliging
Phantomhire came from Birmingham for a wedding in Suffolk and arrived on time. The service was extremely obliging and the chauffeur even returned to the house to retrieve the wedding bouquet which was left behind. It was an excellent service throughout and I would highly recommend them
I had an amazing experience with…
I had an amazing experience with Phantom Hire! I hired a beautiful Rolls-Royce phantom in white for
My
Wedding and the service was absolutely excellent from start to finish
A special thanks to my chauffeur, Saddqat he was very professional, friendly and helpful throughout. He made sure everything went smoothly and made the experience even more special absolutely amazing service from start to finish and nothing was too much definitely recommended thank u guys x
I had an amazing experience with…
I had an amazing experience with Phantom Hire! I hired a beautiful Rolls-Royce Ghost for my special occasion, and the service was absolutely excellent from start to finish.
A special thanks to my chauffeur, Saddqat Bhai, who was very professional, friendly and helpful throughout. He made sure everything went smoothly and made the experience even more special.
I highly recommend Phantom Hire to anyone looking for a luxury car and professional chauffeur service. Thank you so much for the wonderful service! ⭐⭐⭐⭐⭐
Rehan provided an exceptional…
Rehan provided an exceptional experience from start to finish, ensuring our journeys were completely seamless, safe, and comfortable. From the moment he picked us up, his professionalism and warm, attentive nature put everyone at ease.
Service was 10 out of 10
Service was 10 out of 10! Car was straight on time , driver Billy awesome!!
Son's wedding
I booked 3 white Rolls Royce's for my son's wedding, from start to finish the service was amazing. The driver's on the day was Naz, Jav and Ahmed and I must say how professional all three were, very helpful and friendly nothing was too much trouble. If anyone is thinking of booking cars for any occasion go straight to Phantom hire you won't be disappointed. Awesome people and service.
Mazhar Raja gave me an upgrade and from…
Mazhar Raja gave me an upgrade and from day 1 he has been kinf enough to accomodate me.
No matter how many times i called him he was there to personalise the experience.
Gave me the best service.
Rehan drobe me proper 5 star service by him didnt ket me go out to thrme hotel to chreck in he went in himself and got me chekced in. Very professional and polite. Gave me the personalozed plate as wrll. Cars were top notch so as the service.
Rehan and his other mate who drove the second car took our picturws they felt like family.
Very professional and reasonable…
Very professional and reasonable pricing, our driver Rehan was amazing. :)
Poor
I booked 5 Rolls-Royces from Phantom Car Hire for my sister's wedding, and unfortunately the experience was incredibly disappointing.
Before booking, I had several phone calls with the manager to discuss the cars. I specifically requested that the bride have the Rolls-Royce Phantom Series 8, and I repeated this multiple times. The manager agreed, recommended it as his best car, and assured me we would receive excellent service. During a later call, he mentioned that, for system purposes, he would list all five cars as Series 7, but reassured me that we both knew the bride would be getting the Series 8. Based on that conversation, I paid the deposit.
On the wedding day, things went wrong. When the cars arrived, I was told the Series 8 was actually for the groom. I called the manager, who completely denied our previous conversations and insisted we had only booked Series 7s because "that's what the system says." His attitude was dismissive and rude, despite this happening while the bride was standing outside waiting to leave.
Eventually they agreed to let us use the Series 8, but only after causing unnecessary stress and delaying the wedding. To make matters worse, they refused to let the bride get into the car until the remaining balance was paid. They even demanded the wrong amount and only accepted the correct balance after I showed my booking confirmation and the driver had to get approval from the manager.
What should have been a smooth, memorable part of my sister's wedding became one of the most stressful moments of the day. The drivers themselves were polite, but the manager's poor communication, refusal to honour what had been agreed over the phone, and lack of professionalism completely overshadowed the experience. I would not recommend this company.

Respuesta de Phantom Hire (Wedding Car Hire)
Good customer services with Geoff
I booked with this company for my son's prom ,we had a issue regarding our booking ,but after speaking and emailing with Geoff he resolved our issues immediately and professionally
Thanks Geoff
THANK YOU to the whole team at Phantom…
THANK YOU to the whole team at Phantom Hire! We hired a Rolls Royce Cullinan for our son's Prom. SUPERB comms from the team all the way through and despite my nerves, the car was there - not only on time, but early.
The driver was a gentleman and I would have ZERO hesitation in recommending. Thank you for the brilliant day! A****
Excellent, friendly company
From start to finish Phantom Hire were friendly, extremely helpful and very professional. They kept in touch from initial enquiry to pick up which was very reassuring. Our driver for my daughter’s Prom was lovely. Would highly recommend Phantom Hire.
Kayani and team were great!
Kayani, the driver, was great. Very accommodating, polite and extremely helpful on the day. I can’t flaw him at all! Highly recommend him. Great service, prompt, transparent and even advised as on the day it was raining but he managed to ensure everything went smoothly.
Nadeem, customer service rep, was also very amazing, continuously checking up to make sure everything is correct and organised. Seeing as this was short notice, I am extremely grateful to him for supporting throughout this process.
Maz the MD was kind and helpful, checking in also throughout the period and even discounted the price. Great guy.
As we were let down by another company, they bent over backwards to ensure my sisters day was special and special it was! She was extremely happy, felt like a princess (her words).
HUGE THANKS to the entire team!
We hired the car for my sisters wedding and I don’t regret it at all. Glad I found them! My sister was very happy, the team were amazing throughout the process, price was very fair given the service and team. Would definitely recommend.
Overall it was a great experience! Great driver. Great team. Very attentive, extremely accommodating. Arrived promptly on time. Excellent service!
Perfect booking
Perfect booking, on time and friendly. System was very easy to use.
Adam is a true genuine down to earth…
Adam is a true genuine down to earth individual, he provides a great service, I would not hesitate to recommend this organisation. He provides services for his Rolls Royce, god bless his business, and please don’t hesitate to reach out to him for a great service.
Best Wishes,
Dr & Professor Kuldipak Marwaha
I had an excellent experience with this…
I had an excellent experience with this service.It was a reliable and high qualified service.I would definitely recommend to others.
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