Ordervape Opiniones 

510
•
TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Their website is easy to navigate and there’s no delay on sorting out my order. Posted straight away. Delivered in a couple of days. Truly appreciate their service and recommend to everyone to use th... Ver más

Valorada con 5 estrellas sobre 5

Always fills my order correctly and delivers promtly, best service ive found online to provide tapes, great choice of products, i won't shop anywhere else now

Valorada con 5 estrellas sobre 5

Superb product , quick delivery. Highly rate this team for the service, and extremely competitive pricing. Can’t rate highly enough . Just superb.

Valorada con 1 estrellas sobre 5

Shocking company. Ordered an item they didn’t actually have in stock sent me a text message from a mobile number days later regarding the order so I asked for an email to be sent. Told I would be ref... Ver más

Información sobre la empresa

  1. Tienda de vaporizadores

Escrito por la empresa

At Order Vape, your satisfaction is paramount. We're dedicated to delivering a diverse array of premium vaping products, from state-of-the-art devices to top-tier disposable vapes. Our unwavering commitment to excellence is mirrored in the positive experiences shared by our valued customers. At Order Vape, we champion transparency, reliability, and innovation, ensuring that each purchase propels you into an elevated vaping journey. Browse our extensive collection with confidence, underpinned by a steadfast dedication to outstanding customer service. Become part of our community—a community of contented vapers who entrust Order Vape for a seamless and gratifying vaping experience. Your satisfaction fuels our drive, and we're eager to consistently surpass your expectations with every order.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

510 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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4,5

Todas las opiniones

(510)

78 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

The worst customer service imaginable

The worst customer service imaginable. Phoned from a mobile number to be told my order was lost- offered an alternative product which I declined, a lot of mumble to no avail. Have now phoned 5 times to chase a refund, 0 customer skills and care from the two people I spoke to, promised email confirmation twice. After the latest call received an unprofessional email from a personal account and had the phone put down on me. Shocking company, use against your own peril.

2 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Order early in the week.

I ordered two vapes last time and the flavours were the same when they should of been different so this time I ordered one vape and got the one that I should of got before so happy now but will order on a different day to get them quicker but that was my fault.

26 de marzo de 2025
Logotipo de Ordervape

Respuesta de Ordervape

Hi David Mumberson, Thanks for sharing your experience. We’re glad you received the right vape this time and enjoyed it! We’ll keep working to make your future orders even smoother.

Valorada con 3 estrellas sobre 5

Ordervape offers plenty of flavours and…

Ordervape offers plenty of flavours and decent prices, but their service has room for improvement. Delivery was timely, but some experiences could be smoother. While the range is good, occasional stock issues do occur. Overall, it's an okay option for vapes, but not flawless. Would appreciate more consistency in customer service.

4 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Rubbish Service

I ordered the wrong vapes by accident and instantly emailed saying I need a refund and vapes were not even sent out and they had said we have sent them out and have no refund Customer service is awful

24 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Need a refund? Good luck.

Ordered two of the bundles. Package lost, contacted Royal Mail who advised me to contact the company. I have contacted them and asked for a refund as I haven’t had my order since 28th January. All emails regarding asking for a refund have been ignored.

28 de enero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Vape

Hello. I am not satisfied with the service of the store. I reported that I did not receive the product and that the carrier left my parcel somewhere else, the courier sent me a photo of the door that was not my door where he delivered the parcel. I reported the problem to the store and a week has passed and they still have not solved the problem and neither has the money. They didn't return it. I'm disappointed with the way the customer was treated. I won't order from this site again. I don't recommend it!

28 de noviembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Steer clear

Steer clear, heed my warning. Order received with missing items. Made contact and after requests to send images (of the received items, luckily still boxed) Harjot Singh sa8d he would despatch the missing items (not sure what the requests for the received items was all about). Over a week later, still no sight of the missing items and no response to follow up emails. I have just had to go to my bank to try and get my money back for the missing items. STEER CLEAR

4 de diciembre de 2024
Opinión espontánea

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