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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I have owned an OriginPC laptop for 13 years. I've had one keyboard replaced promptly without issue. When I wanted to upgrade the hard drive to a SSD, the Origin team was helpful and supportive in ad... Ver más

Valorada con 5 estrellas sobre 5

I was looking for the best of the best equipment at the best price. I built Identical PC's at the top 15 custom pc builder sites, and Origin has the best price by far, plus they gave me an upgrade to... Ver más

Valorada con 5 estrellas sobre 5

Odette N. was able to provide an answer to my inquiry, as well as friendly, informative and patient with me. Odette also provided me with reassurance that Origin was aware of the issue and are working... Ver más

Valorada con 5 estrellas sobre 5

Jay F., of the chat support group, was quick to respond to each of my inquiries and provided detailed responses to my many questions. He was always courteous and patient.

Información sobre la empresa

  1. Tienda de ordenadores y accesorios

Escrito por la empresa

ORIGIN PC offers lifetime U.S.-based technical support and free US labor for life, giving customers confidence and peace of mind long after their purchase. Whether you need assistance with troubleshooting, upgrades, or repairs, ORIGIN PC’s team is here to help. ORIGIN PC is a high end U.S.-based custom computer manufacturer specializing in high-performance desktops, laptops, and workstations built for gamers, creators, and professionals. Every ORIGIN PC system is hand-assembled and rigorously tested in the United States, ensuring unmatched quality and attention to detail. With extensive customization options, including the latest components, custom paint, and laser focus on customer care, ORIGIN PC delivers systems that are as powerful as they are personal. Choose ORIGIN PC for a computer built to perform and backed by a company dedicated to supporting you for life. Please give us a call or visit our live-chat for questions. We're here for you!!


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

547 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

Ha contestado el 90% de las opiniones negativas

Suele responder en menos de 1 semana

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

I was looking for the best of the best…

I was looking for the best of the best equipment at the best price. I built Identical PC's at the top 15 custom pc builder sites, and Origin has the best price by far, plus they gave me an upgrade to 96GB ram. I wanted an RTX 5090 with the latest AMD Ryzen 9 9950x3d2 and all the bells and whistles. Most of the other places were at least $1000 or more for pc's with 32 GB RAM, and Origin gave me everything I wanted and more for less. They were quick to build it and quick to respond with any questions I had. Lifetime customer from here on.

17 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Jay F.

Jay F., of the chat support group, was quick to respond to each of my inquiries and provided detailed responses to my many questions. He was always courteous and patient.

16 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Odette N

Odette N. was able to provide an answer to my inquiry, as well as friendly, informative and patient with me. Odette also provided me with reassurance that Origin was aware of the issue and are working diligently to resolve it

12 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Owned an OriginPC laptop for 13 years

I have owned an OriginPC laptop for 13 years. I've had one keyboard replaced promptly without issue. When I wanted to upgrade the hard drive to a SSD, the Origin team was helpful and supportive in advising how to do it myself. I bought this PC mostly for graphic design work, but I also played WOW for some years with no issue. In fact, I can still play with no graphic processing issues. Illustrator and Photoshop still run flawlessly as well.
All this to say Origin built a powerful, stable machine 13 years ago and it's still running strong. However, I am about to upgrade because it won't upgrade to Windows 11. Imagine a laptop lasting 13 years and still not sluggish or slow.

10 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

continues to impress

This is my 3rd laptop from Origin and I am happy to see things are in good shape there. I will continue buying from them, and i recommended everyone to origin. Can't thank you all enough for the hard work! And thank you Oliver for keeping me informed through the whole process. Your updates gave me piece of mind everything was going smoothly!

9 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service from Jay F

Jay F. Has been in contact with me every step of the process after I submitted my self made order and my experience has been great. The system arrived in a box but in great shape and runs very well. I really enjoy the look of the white, the functionality of the “glass” case, and the lights across the internal hardware. Excited to keep using this tower!

3 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great experience

I've got to say, after reading some horror stories online about the direction Origin has been heading I was a little nervous but to my relief, everything was fantastic. There were no delays in shipping and it even showed up a little faster than I was expecting. The only time I had to speak with a rep from Origin on the phone, he was extremely pleasant and helpful (I forget his name) and Bryant was constantly reaching out via email to keep me posted on the status of my build, along with follow up checks a few weeks after delivery. Knock on wood, I am extremely pleased with my purchase and will gladly encourage friends to use Origin for their future builds

29 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Support

Jay F. the support representative that assisted me, was great. He walked me through potential issues and even informed me when he might be out of office in case I did not get a response. Super helpful and the human support I receive from Origin is a big reason I purchased from them.

28 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I ordered a new workstation from Origin…

I ordered a new workstation from Origin PC and was assigned a personal reference to contact with any questions and concerns. Eddy Hernandez answered my questions promptly, kept me up to date on status changes with my order and even informed my when they would be out of the office. 10/10 would recommend Origin PC and Eddy.

27 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

The prebuilt PC I received did not work…

The prebuilt PC I received did not work and had to be sent back. I paid a premium for a prebuilt so that I could plug it in and use it right away. This should not happen.

25 de mayo de 2026
Opinión espontánea
Logotipo de ORIGIN PC

Respuesta de ORIGIN PC

Hi, Haydn. That's quite unfortunate and we're very sorry for the impression that your new system left you with.

All our systems, including our Ready-to-Ship PC's, are tested and benchmarked for full functionality and perfection. Even with that, shipping damage and technological failure can, in rare occasions, still occur. Luckily, that's where we offer lifetime US based support and labor. If you haven't been in touch with our support crew for a replacement yet, please don't hesitate to call as soon as you're ready.


If you'll respond to our inquiry of your order number (here through Trustpilot), we'll make sure to hook you up with a few extra goodies, too. We appreciate your purchase with us and look forward to making things right!

Valorada con 5 estrellas sobre 5

Excellent Service As Always

Excellent Service As Always

Jay F. was really great at keeping me up to date on the progress of my PC build. He verified everything was good, and even started the process for one cosmetic issue I wanted to correct.

Hal took over the support and some questions I had. For 30 years, I have been building my own PCs, and now I am a big fan of Origin. The builds are solid, the support is awesome, and I have really enjoyed and am still enjoying the PCs I have built with them for the last 6+ years.

15 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Sale Vs Support

The initial sale was fantastic. They communicated well, delivered on time, it was good experience. Unfortunately a 10K GPU failed within the first year. Like am manufacturing defect. It has a three year warranty, but i can't get support to respond. I have offered to pay to have advance rma, or whatever, but still getting ghosted.

21 de mayo de 2026
Opinión espontánea
Logotipo de ORIGIN PC

Respuesta de ORIGIN PC

Chris, we're very sorry this is the experience you're having, especially with the great impression we made initially.

Please be fully assured that you're not forgotten; we see that our team has been helping since last week and confirmed this morning (without knowledge of your review) that we're hoping to ship your replacement within 2-3 business days.

We understand how frustrating this situation can be and truly appreciate your patience. Our goal is always to deliver the same level of service throughout the full ownership experience, and we’re committed to getting this resolved quickly for you. Technology can fail, but we're here to support you when it does.


If you ever need escalated assistance, please don’t hesitate to call in and ask for a manager as well. Lifetime US based support and labor is here for you!

Valorada con 5 estrellas sobre 5

A great custom build PC company

I was in need of a high end gaming laptop & I had great experience in my last two orders. So, I figured I would stick with them again for a third time. The order process was easy & simple, I chose my parts carefully & it gave me an estimated ship date of May 26, 2026. One of the reasons I like Origin PC is because they automatically create a support ticket as soon as you make any new order to help answer any questions you might have.

My order was created on May 6, 2026 & I received it May 13, 2026. That is the fastest I have ever received anything from them as my last two orders(early 2021 for a laptop & early 2025 for a desktop) came from the eastern part of the United States but this order shipped from the same state I'm in, California! So, that was a very nice surprise! Thank you again to everyone at Origin PC!

6 de mayo de 2026
Opinión espontánea

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