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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I have owned an OriginPC laptop for 13 years. I've had one keyboard replaced promptly without issue. When I wanted to upgrade the hard drive to a SSD, the Origin team was helpful and supportive in ad... Ver más

Valorada con 5 estrellas sobre 5

I was looking for the best of the best equipment at the best price. I built Identical PC's at the top 15 custom pc builder sites, and Origin has the best price by far, plus they gave me an upgrade to... Ver más

Valorada con 5 estrellas sobre 5

Odette N. was able to provide an answer to my inquiry, as well as friendly, informative and patient with me. Odette also provided me with reassurance that Origin was aware of the issue and are working... Ver más

Valorada con 5 estrellas sobre 5

Jay F., of the chat support group, was quick to respond to each of my inquiries and provided detailed responses to my many questions. He was always courteous and patient.

Información sobre la empresa

  1. Tienda de ordenadores y accesorios

Escrito por la empresa

ORIGIN PC offers lifetime U.S.-based technical support and free US labor for life, giving customers confidence and peace of mind long after their purchase. Whether you need assistance with troubleshooting, upgrades, or repairs, ORIGIN PC’s team is here to help. ORIGIN PC is a high end U.S.-based custom computer manufacturer specializing in high-performance desktops, laptops, and workstations built for gamers, creators, and professionals. Every ORIGIN PC system is hand-assembled and rigorously tested in the United States, ensuring unmatched quality and attention to detail. With extensive customization options, including the latest components, custom paint, and laser focus on customer care, ORIGIN PC delivers systems that are as powerful as they are personal. Choose ORIGIN PC for a computer built to perform and backed by a company dedicated to supporting you for life. Please give us a call or visit our live-chat for questions. We're here for you!!


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

547 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

Ha contestado el 90% de las opiniones negativas

Suele responder en menos de 1 semana

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 4 estrellas sobre 5

good experiance with one little hickup with Origins website

Origin PC
The only trouble I had was with ordering from your website. I could not get to checkout. It let me configure the system with ease but i could not get the area that allows you to put your billing information to purchase the system. I called and talked to your customer serivce and they ran me through the typical fixes but in the end they were unable to fix the issue and after asking about phone orders I was told that they were unable to take phone orders. I believe the person i was talking to was Brian. To no fault of his, he was as baffled as i was as to why it would let me check out After putting me on hold, he came back to tell me that he could help me out with my order and actually ordered the system for me, which was a big help. I listed off the specifications i wanted over the phone and he put it into the system without a hitch. Once i got the system ordered i was handed off to Jay f. and it was smooth sailing from there. He was able to keep me informed on the build and answered any question i had. I would say my overall experience was satisfying and probably will order again in the future if the need arises

10 de abril de 2026
Opinión espontánea
Valorada con 3 estrellas sobre 5

Missed my requested FE box + slow boots

Bought a 5090 PC with a ryzen 9 9950x3d from Origin and it’s honestly well built.
That said, I put in the build notes that I wanted the original 5090 FE box shipped with it. Eddy never mentioned it even after I brought it up and customer support basically said nope, they won’t send one. Felt pretty dismissive. Also, it boots kinda slow out of the box, which is annoying for a rig like this.
Overall the PC is good, but the service on my request was meh.

30 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

So far the team has made it incredibly…

So far the team has made it incredibly painless to make a custom build that will do all the things I needed to do. On top of that Eddy H. from the support team has been incredibly amazing and keeping me in the loop as to the progress of my machine and shipment. I look forward to enjoying this machine for many many years to come.

29 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I spoke with Eddy Hernandez

I spoke with Eddy Hernandez, a representative from Origin PC, and it was a pleasant experience because I finally found someone who had the answers to my questions and good business treatment. Unlike other companies that are unwilling to work or please their customers, Origin's treatment makes you want to come back because you know they have what you need.

28 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Quick Service

Jay F. Was able to get my issue resolved quick and easy. Great service.

28 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Odette was wonderful!

Odette was very helpful and gave me the info I needed. I am just searching my options on purchasing a new laptop and Origin is American! Odette was wonderful and knew everything!

27 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Origin Custom PC

Origin has good discounts, excellent build quality and were somehow able to source 96gb of Vengeance DDR5 in my build for a really fair price considering the current RAM market. They even assign a customer service rep to each customer for easy communication, build updates and to address any issues. Jay was my rep and did a fantastic job handling everything. This definitely won't be my last Origin PC!

21 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

AMAZING System and Customer Support

The purchase process was straight forward and easy to navigate. Customer support was excellent. Eddy H. kept me updated every step of the way and addressed any questions I had. An excellent value for an excellent system. The Neuron is beautiful and extremely fast with 96 gigs of ram, AMD Ryzen 9 9950X3D and an RTX 5080. Nothing slows it down!

15 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Service!

The staff, and more specifically Oliver was very knowledgeable of the technical aspects behind all of the questions I asked.
He was able to guide me with the decisions I am making regarding a custom build without overpromising. Thank you for a great service!

16 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Quality build at a fair price

Quality build at a fair price. This is my first time buying a prebuilt pc since around the year 2000 when I bought an Alienware (before they were acquired by Dell). Since then I've always built my own PC, even though it's kind of a pain. After seeing the Origin PC Neuron 4500X for the price and quality of components listed, I realized I could not have built anything better for less. Throw in "2 Year Part Replacement with Shipping" and lifetime support, I had to pull the trigger.

The only negative thing I consistently read about Origin PC was the time it takes for them to ship your order. I had a few weeks before my 1 week vacation so I was okay with some shipping delays. It took 8 business days from when I ordered for it to ship, which was acceptable to me since I had it 4 days before my vacation started.

Customer service was very helpful. You get assigned a customer service rep who is with you for the whole process, which is nice. I had Jay F. giving me updates on my order status and helping me to get my promo codes for the free games that came with my computer from AMD and NVIDIA. I was really appreciative of his friendly demeanor and quick response times.

As for the computer itself, it was exactly as advertised. It looks good and runs well. Based on my experience, I'll definitely be looking at Origin PC again when it's time for a new build.

15 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent sim & gaming PCs, excellent customer service!!

I bought a sim racing PC for myself and a gaming PC for my daughter and we couldn't be happier! The build quality is fantastic, everything is plug and play out of the box and the customer service support is unbelievable! Throughout the purchasing process and through delivery and even afterward, Oliver has guided me at every turn and had answers whenever I had questions. I stand behind my purchase, like Origin apparently does, and would look no further for a performance PC.

14 de abril de 2026
Opinión espontánea

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