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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I have owned an OriginPC laptop for 13 years. I've had one keyboard replaced promptly without issue. When I wanted to upgrade the hard drive to a SSD, the Origin team was helpful and supportive in ad... Ver más

Valorada con 5 estrellas sobre 5

I was looking for the best of the best equipment at the best price. I built Identical PC's at the top 15 custom pc builder sites, and Origin has the best price by far, plus they gave me an upgrade to... Ver más

Valorada con 5 estrellas sobre 5

Odette N. was able to provide an answer to my inquiry, as well as friendly, informative and patient with me. Odette also provided me with reassurance that Origin was aware of the issue and are working... Ver más

Valorada con 5 estrellas sobre 5

Jay F., of the chat support group, was quick to respond to each of my inquiries and provided detailed responses to my many questions. He was always courteous and patient.

Información sobre la empresa

  1. Tienda de ordenadores y accesorios

Escrito por la empresa

ORIGIN PC offers lifetime U.S.-based technical support and free US labor for life, giving customers confidence and peace of mind long after their purchase. Whether you need assistance with troubleshooting, upgrades, or repairs, ORIGIN PC’s team is here to help. ORIGIN PC is a high end U.S.-based custom computer manufacturer specializing in high-performance desktops, laptops, and workstations built for gamers, creators, and professionals. Every ORIGIN PC system is hand-assembled and rigorously tested in the United States, ensuring unmatched quality and attention to detail. With extensive customization options, including the latest components, custom paint, and laser focus on customer care, ORIGIN PC delivers systems that are as powerful as they are personal. Choose ORIGIN PC for a computer built to perform and backed by a company dedicated to supporting you for life. Please give us a call or visit our live-chat for questions. We're here for you!!


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

547 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

Ha contestado el 90% de las opiniones negativas

Suele responder en menos de 1 semana

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

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Valorada con 5 estrellas sobre 5

Great customer service

There was some delay in my shipping but Bryant and his team were communicative, understanding and willing to accommodate mg requests. A classic (in a good way) of under promising and over performing. Would recommend them to anyone.

20 de marzo de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

Really like a 4.8 stars

To be fair, the 4 stars should be like 4.8, but it's not a choice. The pc is fantastic. This is the first time since 1988 that I've purchased a pre-built pc. At a time when building your own with the same components as a pre-built, is barely any cheaper, well, I felt it was a no brainer. And doing it now, before memory prices continue skyrocketing, only made sense.
This might sound lackluster as a positive point, but the case used for this model is out of this world. Its by far the sturdiest one I've ever seen.
All components were built into the case with a lot of care and focus to detail. Most likely better than I would have done.
Now, the little negative. If you are hoping for a new computer in a short amount of time, forget that. They give you an estimated ship time when you order, but based on other companies, I figured they were putting a worse case ship time on the order. Not...then a few days before that ship date, they notified me by email that there was going to be a delay due to a factory move. I replied with an ultimatum, that I would cancel the order if it was not shipped on the date specified. Must have made an impression, because it ended up shipping on the day planned. We're talking like 3 weeks waiting for it to arrive. If you purchase one, pay attention to the ship date. You'll need to be OK with the wait.

14 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Origin pc is the greatest of all time

Origin pc is great! Very friendly service on top of an ultra high quality product. Just got the New Arachnid pc and had a question get answered same day. Thanks Jay F.
Lifetime Origin PC customer just spawned!

11 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

5 stars is not enough for the help I received from Oliver

I honestly wish I could give Oliver at Origin PC more than five stars for his help today. As a small business owner, I really value being able to speak with someone here in the states, and it makes me feel like I made the right choice working with a company like Origin PC.

After I placed my order for an OPC Millennium Prime, I went back to the website to play with the configuration tool and had a bit of a heart drop moment when I saw a much lower price. I was feeling pretty stressed and worried that I had made a mistake or been overcharged.

Oliver was so incredibly kind and patient with me. He did not make me feel silly at all. He just calmly walked me through the specs until we realized I had simply forgotten to add the second hard drive to my new mockup. Once we added it, the price matched perfectly.

Beyond that, he stayed on the line to answer my other questions, like where the system ships from. Finding out they ship from California helped me get a much better feel for the timeline, and it made me feel so much better about opting for the wooden crate armor to keep my investment safe. I am so grateful for his humility and help while I wait for the final processing on my order. It is rare to find someone who makes you feel that supported. Thank you Oliver.

19 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I placed an order 9-11 days

I placed an order 9-11 days, then I get a ship date after ordering that's 17 days out... I ask is that correct, get a rock solid maybe? I ask for a refund the old well we should get an update soon can you give us more time... NO just cancel it, apparently a manager has to approve cancelations/refunds, finally a week and a half later the order has been canceled but still waiting on the refund. I can't imagine ordering from this company ever... Do so at your own risk.

2 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Oliver was incredibly helpful

Oliver was incredibly helpful. I was in need of a new PC and I’m grateful Oliver picked up the phone to help with all my questions as I was ordering. He went out of his way to make sure I had a great customer experience. Very knowledgeable and thorough in his answers.

16 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Jay F

Jay F, was a solid guide to the processes. I didnt have that many questions but the active support and check in was helpful in my inpatients to get my machine.

25 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Nothing to say except the customer…

Nothing to say except the customer service man. Pray it never breaks these people will not help you. I’ve been waiting over a year for any proper response from them. It’s been terrible. The worst experience I’ve ever had with anything involving electronics, worse than GameStop man. I’m sticking with Apple forever now.

Edit got a response from Origin PC. They only did so after I reported them to federal consumer rights division. It’s not going to help them now much will it? They are snails, not just because they’re slow but because they’re content to cower behind a screen. They have no spine. Call me, or it didn’t happen.

TLDR the plot thickens, it can only get worse!

11 de marzo de 2026
Opinión espontánea
Logotipo de ORIGIN PC

Respuesta de ORIGIN PC

Brian, this is heartbreaking to see. Customer service is at the forefront of all that we do, so hearing this is disappointing. We see that one of our senior agents is already in touch, and we'll continue to follow up with you.


Should you ever need anything escalated, please don't hesitate to ask for a manager. While our team is capable of helping with any questions and concerns, it's important to us that things get prioritized where needed. Thank you for allowing us an opportunity to improve.

Valorada con 5 estrellas sobre 5

Very good experience with ordering a custom PC build

The buying process is very straightforward. Selected my parts and the PC was built and shipped to me. The whole process from purchase to delivery took about 3 weeks. There were updates along the way from a representative named Jay. He was very helpful. I received notification emails when the order was received, being built, tested, packed, and shipped with tracking. The quality of the build is great. Packing was very nice too. You can unbox yourself but two people makes it loads easier. I’m very satisfied with my purchase from Origin. Turned the PC on after unboxing and everything worked great.

16 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Odette N

Odette N. was awesome. Very patient and knowledgeable- this is how it should be, and Corsair/Origin should be proud.

11 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Best PCs I've ever had

My last PC from Origin (bought 8-ish years ago) was the best computer I'd ever owned, and I've only been using this new one for a week but so far the experience has been just as good. Origin's builds look great, their customer service is also great (thanks Jay!), and the one time I had to ask tech support a question they were responsive and helpful.

10 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing Customer Service

Jay F was absolutely amazing over there at OriginPC. He constantly gave updates on the building of my PC. The PC has been top notch and the build quality was amazing! I will be doing business with them again!

6 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Day 1 review

Day 1 review. 10/10 customer support from Eddy Hernandez. Out of the box looks fantastic. Haven't stress tested it yet still in early set up phase. One wire bracket did come loose on shipment but honestly its expected in transit. So far very pleased with my purchase.

9 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Do not buy from Origin PC

I bought an in stock PC online. They took my money and gave me a shipping date that came and went. When I contacted them they said there was a delay because they were waiting on packing material and gave me a new shipping date that also came and went. I called and they told me I should get a tracking number by the end of the day. They instead sent me an e-mail stating that they were out of stock with no return date. Now I am trying to get a refund. You have a lot choices where you buy a PC. Do not buy from Origin PC.

9 de marzo de 2026
Opinión espontánea
Logotipo de ORIGIN PC

Respuesta de ORIGIN PC

Thank you, Don. We're excited to see that this was clarified and apologize for the initial scare.

The offer of an alternative was a free upgrade, rather than the option to buy a more expensive machine. We'll always make sure to offer an equivalent or better alternative, and greatly appreciate your patience with us.

We look forward to sending your upgraded machine!!

Valorada con 5 estrellas sobre 5

A change from cyberpower

Despite some disconnect on when my computer shipped i still received it in a reasonable amount of time. It works wonders and i am proud to fall into the origin family

24 de febrero de 2026
Opinión espontánea

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