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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

First class customer service. I am delighted with my purchases. They were beautifully wrapped and very well packaged. I highly recommend this small business.

Valorada con 5 estrellas sobre 5

Great small business with excellent customer services. A lovely range of products, I particularly like the quality of all items I have ordered. A Makeup bag, mini hot water bottle, a very pretty skirt... Ver más

Valorada con 5 estrellas sobre 5

The products from Oscar and Tilly are always of excellent quality. Brilliant value in the sale. Beautifully packaged with a personal note from the owner. Have had several orders as the items make fabu... Ver más

Valorada con 5 estrellas sobre 5

Oscar and Tilly are an absolute example of how a business should be run. Not only are all the products excellent quality and great value but the customer service is outstanding. I would highly recom... Ver más

Información sobre la empresa

  1. Tienda de artículos para el hogar

Escrito por la empresa

Oscar & Tilly is a small family run business specialising in indulgent and luxurious products for your home and lifestyle. We bring together the finest materials and stunning designs from artisan suppliers. Every item we stock is expertly made to the highest quality, and we hand-pick every supplier we feature on our website. Our vision is based on great quality, skilled craftsmanship and unique products. Treat yourself or someone special.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

628 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(628)

106 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

The service was impeccable

The service was impeccable
I wanted to add a second hot water bottle after paying for the first order, it was no effort and added to my order.
Beautiful things on the website
Will definately buy again
High recommend

5 de marzo de 2026
Valorada con 4 estrellas sobre 5

Reeds

One of the items in one of the boxes was missing. However, it was remedied with a refund for which I am very grateful. Thank you.

27 de febrero de 2026
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Respuesta de Oscarandtilly

Hello Mary, Thank you for your review.
I just wanted to say that one item was not missing and 2 diffusers were posted to you but the Reeds were missing from one of the diffuser box, which I had no idea they were (The Flora Lab) and you asked me if I had any spare, and I did not so for that reason I suggested where to purchase these from and refunded you in full for one of the diffusers as an apology. To me that is excellent customer service.
Thank you so much for shopping with my little store it means a lot and so do the reviews which I am so grateful for.

Valorada con 5 estrellas sobre 5

I have never had such great customer…

I have never had such great customer service.
IfJohn Lewis could do Oscar and Tilly!
Despite not being able to keep the lovely laptop case I’d ordered through no fault of O&T’s because the supplier had made a mistake on the size details so it didn’t fit my laptop, Berne was immediately apologetic, sent a lovely email and compensation for my purchase. Swift refund once I had returned and even updated me on the position with the supplier. Lovely company, Support local and independent like Oscar & Tilly for personal touch and lovely products.

24 de febrero de 2026
Valorada con 5 estrellas sobre 5

Lovely company

Lovely company - I recently ordered a mug as a gift came in great packaging and with a personal note to say thank you. I also liked the extra wee touch of a luxury tea bag and coffee bag. That was really unexpected and a nice touch.

17 de febrero de 2026
Valorada con 5 estrellas sobre 5

A wonderful shopping and human experience!

This was my second order from Oscar & Tilly, and I am absolutely delighted. Not only with the items themselves, each one more enchanting than the last, but also with Bernie's extreme kindness, availability and helpfulness. She's not just the owner of a fantastic shop – which I can't recommend highly enough – she has such a great taste in his choice of products and their presentation! – but also a wonderful, warm person who really cares about her customers.

She was extremely accommodating when it came to the slightly complicated shipping conditions, as I don't live in the UK. She knows how to make time and find the best solution.

In short... a wonderful shopping – and human –experience, which will certainly not be the last! 🤩

A heartfelt thank you to the warm-hearted Bernie, and may the lovely Oscar & Tilly shop enjoy many more years of well-deserved success!🍀✨🥰

24 de diciembre de 2025
Valorada con 5 estrellas sobre 5

So VERY happy with my purchase

So VERY happy with my purchase. I ordered a set of 2 metallic LED candles and they are truly amazing. So authentic with slight flickering when lit, look so realistic.
I would highly recommend Oscarandtilly. What a fantastic small independent business especially with Bernie being so helpful. Not only did she respond to my pre purchase question, well outside of business hours, she kept me fully updated as to the dispatch of my order. Very quick delivery. The candles were lovingly wrapped with utmost care. Product description was spot on. I would definitely recommend buying from Oscarandtilly and know when I’m either looking for a unique gift or for something for myself again I’ll look at the lovely items from Oscarandtilly. Thanks so much.

21 de enero de 2026
Valorada con 4 estrellas sobre 5

Beautiful things great customer service…

Beautiful things great customer service no issues at all
Some things i brought were a bit more money than i would usually pay
however when they arrived i wasn't disappointed.
Thankyou it all looks great i cant wait to use them in my new house.

21 de enero de 2026

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