My original shoes were slightly big so the communication with the team in returns was absolutely fantastic. They replied promptly and sent me the relevant exchange label. The shoes are superb quality... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I placed an order for a pair of boots at a weekend. The goods were despatched the next working day with lots of excellent communication. The boots arrived in 24 hours. The quality is excellent and th... Ver más
La empresa ha respondido
Beautiful affordable shoes and very high quality. The colour of the brown leather was unique and really rich. The packaging was thoughtful and made the purchase even more special. The postage time was... Ver más
La empresa ha respondido
I was very disappointed, I ordered these shoes for my son's birthday for some reason before I could enter an alternative address Google pay kicked in completing the order. I immediately emailed Oswin... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de ropa para hombres
- Tienda de cinturones
- Tienda de calzados
- Tienda de accesorios de moda
- Zapatería
- Tienda de trajes formales
Escrito por la empresa
Step Into Timeless Elegance with Oswin Hyde At Oswin Hyde, we specialise in premium handcrafted leather shoes and accessories for the modern gentleman. Our collection features everything from classic Oxford and Brogue dress shoes to contemporary leather sneakers, designed for comfort, style, and enduring quality. Beyond footwear, explore our curated range of leather belts, travel bags, wallets, umbrellas, and other refined accessories, all crafted with precision and attention to detail. Each Oswin Hyde product reflects our commitment to exceptional craftsmanship, timeless design, and accessible luxury. Whether you're dressing for a formal event, the office, or everyday sophistication, Oswin Hyde offers the perfect finishing touch. Join thousands of satisfied customers who choose Oswin Hyde for quality they can trust and style that lasts. Experience the Oswin Hyde difference - where craftsmanship meets character.
Six-Month Quality Guarantee
Buy with confidence
If, within six months of purchase, your item develops a fault due to a manufacturing defect or failure in craftsmanship, we will offer a repair, replacement, or refund, depending on the most appropriate and fair resolution. This applies to all products purchased directly from the Oswin Hyde website.
Información de contacto
Unit 7, 55 Hastings Road, Leicester, LE5 0BT, Leicester, Reino Unido
- 03331881136
- hey@oswinhyde.com
- oswinhyde.com
4,5
Excelente
1 mil opiniones
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Tie order review
The tie I ordered came pretty quickly and arrived in a fancy little box. No problems, exactly what I wanted.
9 de febrero de 2026
Respuesta de Oswin Hyde
Hi Bertram,
Thank you for the 5-star review!
We are so glad to hear that your tie arrived quickly and that the "fancy little box" added a nice touch to your experience. We believe that even the smaller accessories deserve premium presentation.
It’s great to know the product was exactly what you were looking for!
Best regards,
The Oswin Hyde Team
What disappointed me was that when I…
What disappointed me was that when I first went online the umbrella was priced at £19.99-two days later it was £39.99!
Love the umbrella though.
9 de febrero de 2026
Respuesta de Oswin Hyde
Hi Sally,
Thank you for the 4-star review! We are so glad to hear that you love your new umbrella.
We sincerely apologize for the confusion regarding the pricing. It appears there was a technical glitch on our website that temporarily displayed incorrect pricing for a short window. We are happy to say that everything is now back to normal, and we appreciate your patience while we resolved the issue.
We are thrilled that the quality of the umbrella won you over in the end!
Best regards,
The Oswin Hyde Team
This is my first purchase of shoes from…
This is my first purchase of shoes from Oswin Hyde. I don't typically write reviews but I am so impressed that I wanted to. The shoes arrived extremely well packaged with lots of additional extras. The shoes themselves are the most comfortable I have ever worn, they look great and feel great. Exceptional value for money. Like wearing slippers!
10 de febrero de 2026
Respuesta de Oswin Hyde
Hi Gary,
Thank you so much for taking the time to write such a glowing 5-star review! We are honored that your experience with Oswin Hyde was impressive enough to inspire your first review.
It is fantastic to hear that our packaging and the "additional extras" stood out to you. Our ultimate goal is to provide that "like wearing slippers" comfort without compromising on style, so knowing they are the most comfortable shoes you’ve ever worn truly made our day!
Thank you for choosing us for your first purchase—we look forward to seeing you again soon.
Best regards,
The Oswin Hyde Team
Respuesta de Oswin Hyde
Hi Francisca,
Thank you for the 5-star review! We are so pleased to hear that you are "all round very satisfied" with your experience.
It’s great to know your new shoes arrived quickly and that you’re happy with the pair. We hope you enjoy wearing them!
Best regards,
The Oswin Hyde Team
very poor customer services
very poor customer services, orders dont arrive and when the item is returned they dont give a refund. avoid.
4 de febrero de 2026
Opinión espontánea
Respuesta de Oswin Hyde
Dear Sanj,
Thank you for your feedback. We are concerned to see your 1-star review, as we take claims regarding missing orders and refunds very seriously.
After searching our records, we have no record of an order under your name, nor have we received any direct contact or emails from you regarding these issues. Furthermore, your comment is quite contradictory; you mentioned that "orders don't arrive," yet also claim that "when the item is returned, they don't give a refund." It is impossible to arrange a return for an item that was never delivered in the first place.
Since we have no evidence of a transaction with you, we suggest you check if you have reached out to the correct company. If you do have an order with us, please get in touch with us at hey@oswinhyde.com with your order number so we can investigate this immediately.
Best regards,
The Oswin Hyde Team
So pleased with my umbrella
So pleased with my umbrella, it’s really large, well made and beautiful quality…
10 de febrero de 2026
Respuesta de Oswin Hyde
Hi Sally,
Thank you so much for the 5-star review! We are so pleased to hear that you are happy with your new umbrella.
We take great pride in the craftsmanship of all our accessories, so it’s wonderful to know that the size and quality met your expectations. It’s the perfect companion for those rainy days!
Best regards,
The Oswin Hyde Team
Good products, priced well - nicely done Oswin Hyde
Great value, good promotions and discounts and pleasant surprises along the way. Very rare to get all those from one brand.. well done
10 de febrero de 2026
Respuesta de Oswin Hyde
Hi Jim,
Thank you so much for the 5-star review! We are thrilled to hear that you’re enjoying our products and finding great value in our promotions.
It is rare to find a brand that hits all those marks, so we truly appreciate you noticing the effort we put into the "pleasant surprises" and overall experience. We aim to keep that momentum going for your next order!
Best regards,
The Oswin Hyde Team
Got of to a shaky start
Got of to a shaky start. But the oswin team made it right 👍
10 de febrero de 2026
Respuesta de Oswin Hyde
Hi Robert,
Thank you for the 5-star review!
We truly appreciate your honesty. While we always strive for a perfect start, we’re so glad the team was able to step in and make things right for you. Your satisfaction is our top priority, and it’s great to know we hit the mark in the end.
Thanks for sticking with us!
Best regards,
The Oswin Hyde Team
Good product and company.
The shoes are well made, true to size and look great. They arrived well packed and presented. Based on my experience I can highly recommend both product and company.
9 de febrero de 2026
Respuesta de Oswin Hyde
Hi Martin,
Thank you for the 5-star review! We are so pleased to hear that your experience with Oswin Hyde was a positive one from start to finish.
It’s great to know the shoes fit true to size and that our packaging and presentation lived up to your expectations. Your recommendation means a lot to us, and we truly appreciate you taking the time to share your feedback.
Best regards,
The Oswin Hyde Team
Speedy delivery great communication and…
Speedy delivery great communication and top quality product
9 de febrero de 2026
Respuesta de Oswin Hyde
Hi Simeon,
Thank you for the 5-star review! We are so glad to hear that you experienced a speedy delivery and found our communication helpful.
Our team works hard to ensure our products are top quality, so it’s rewarding to know we met your expectations. We hope you enjoy your new purchase!
Best regards,
The Oswin Hyde Team
Very good service
Very good service. Good packaging and quick delivery. Pleased with quality of product.
9 de febrero de 2026
Respuesta de Oswin Hyde
Hi Peter,
Thank you for the 5-star review! We are so glad to hear that you experienced very good service with us.
It’s great to know that our packaging and quick delivery met your expectations, and most importantly, that you are pleased with the quality of your new product. We truly appreciate your support!
Best regards,
The Oswin Hyde Team
Respuesta de Oswin Hyde
Hi John,
Thank you for the 5-star review!
We are thrilled to hear that you’re enjoying our quality footwear and had an excellent experience with our customer service team. Providing top-tier products and support is what we strive for every day.
We look forward to welcoming you back soon!
Best regards,
The Oswin Hyde Team
Delivery was quick, seamless return process, great quality.
Delivery was really fast, I unfortunately had to return due to the shoes I ordered being too large. Quick return process with my replacement shoes being sent out very quickly. Great quality shoes.
6 de febrero de 2026
Respuesta de Oswin Hyde
Hi Jordan,
Thank you for the 5-star review! We are so glad to hear that we could make the exchange process quick and seamless for you.
While we're sorry the first pair wasn't the right fit, we’re thrilled that your replacement shoes arrived quickly and that you are happy with the quality. It’s our goal to make sure every customer ends up with the perfect pair!
Best regards,
The Oswin Hyde Team
Respuesta de Oswin Hyde
Hi Faraz,
Thank you for the 5-star review! We are thrilled to hear that the quality is exactly "what you wanted."
Our team works hard to ensure every product meets high standards, so it is great to know we hit the mark for you. We hope you enjoy your new purchase!
Best regards,
The Oswin Hyde Team
Respuesta de Oswin Hyde
Hi Zaynul,
Thank you for the 5-star review! We are so glad to hear that you’re happy with your new umbrella and that it arrived "super quick."
We take pride in making sure our accessories are both stylish and reliable, so it’s great to know we hit the mark for you. We hope it keeps you dry and looking sharp!
Best regards,
The Oswin Hyde Team
Excellent quality
I bought the jasper green umbrella with personalisation. It is very good quality and so far has been wind resistant.
Would definitely recommend!
6 de febrero de 2026
Respuesta de Oswin Hyde
Hi Aarthi,
Thank you for the wonderful 5-star review!
We are so glad to hear that you are enjoying your Jasper Green umbrella. It’s great to know that the personalization met your expectations and, most importantly, that it’s holding up well against the wind!
Thank you for the recommendation—we truly appreciate your support.
Best regards,
The Oswin Hyde Team
Respuesta de Oswin Hyde
Hi Andrew,
Thank you for the 5-star review! We are so pleased to hear that you are happy with both the quality of your new shoes and the speed of our delivery.
Providing an excellent all-around experience is what we strive for, so your feedback means a lot to the team. Enjoy your new pair!
Best regards,
The Oswin Hyde Team
Respuesta de Oswin Hyde
Hi Samuel,
Thank you for the 5-star review!
We are so glad to hear that you are enjoying your purchase and that the quality met your expectations. Providing "very nice" products that last is exactly what we aim for.
We appreciate your support!
Best regards,
The Oswin Hyde Team
Respuesta de Oswin Hyde
Hi Mark,
Thank you for the 5-star review! We are so pleased to hear that you are enjoying your lovely shoes and had an excellent experience with our service.
Providing quality footwear and top-notch support is what we’re all about. We hope to see you again soon!
Best regards,
The Oswin Hyde Team
Great experience, great shoes!
Great shoes at great prices. Quick delivery and in the box was a shoe horn, and a sponge buffer, plus different coloured laces! Will definitely be a repeat customer on behalf of my husband!
6 de febrero de 2026
Respuesta de Oswin Hyde
Hi Louise,
Thank you for the fantastic 5-star review! We are so happy to hear that your husband is enjoying his new shoes.
It’s great to know you enjoyed the "little extras" we include! We love adding those finishing touches like the shoe horn, buffer, and extra laces to make sure our customers have everything they need right out of the box.
We look forward to welcoming you back for your next order!
Best regards,
The Oswin Hyde Team
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.