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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I was given a bottle of Rose Vanilla perfume from Oudh Shop. It's a beautiful perfume with notes of rose, jasmine & vanilla. It's long lasting too and smells wonderful & very sophisticate. I would def... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I Purchased the new Dubai Chocolate Perfume which was Delivered with Excellent Customer Service and a Friendly Approach. The Perfume itself was Packaged really well with a Beautiful looking Bottle. Th... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Order process/system was good. The delivery commitment was second class via Royal Mail. Had an update from the Oudh Shop to say it was shipped on 30 Nov but parcel didn’t arrive till 8 December. The... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Wish I had checked Trustpilot before placing order which has not yet arrived and judging by comments on here is unlikely to. Like others I have emailed - no response and today I tried phoning only t... Ver más

Información sobre la empresa

  1. Perfumería
  2. Proveedor de cosméticos y perfumes
  3. Proveedor de fragancias, aromas y saborizantes

Escrito por la empresa

Oudh Shop is your premier destination for authentic, high-quality oud perfume and fragrance products. We specialize in pure agarwood (oud), luxury perfumes, and bakhoor, sourced from trusted regions across the Middle East and Asia. With a deep passion for tradition and excellence, our mission is to offer customers timeless scents that evoke elegance, spirituality, and cultural richness. Whether you're a connoisseur or new to oud/oudh, Oudh Shop promises a memorable olfactory experience and exceptional customer service with every purchase.


Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

442 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Lovely fragrances love both the choices…

Lovely fragrances love both the choices i made. Amazing customer service.

9 de enero de 2026
Opinión espontánea
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Respuesta de Oudh Shop

Hi Marius,

Thank you so much for the wonderful feedback! We are thrilled to hear that you love your new fragrances and had a great experience with our team. Enjoy wearing them!

Best regards, The Oudh Shop Team

Valorada con 1 estrellas sobre 5

To be honest

To be honest, the cosmetic side of the bottle, the packaging is great … BUT, for the product itself, I think that a lot of honest good work could go into it: it’s doesn’t last even for a good 10 minutes. There is no scent of oud in it . Am truly disappointed !

18 de diciembre de 2025
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Respuesta de Oudh Shop

Hi Rachid,

Thank you for sharing your thoughts. We are sorry to hear that Secret Oud did not work for you.

This particular perfume is actually our #1 best-seller and is usually praised for being incredibly long-lasting and potent. Hearing that it lasted only 10 minutes is very unusual and suggests there may be a mismatch with skin chemistry or a temporary case of nose blindness (which happens often with strong Ouds!).

We stand by the quality of our products and would love to investigate this for you. Please drop us an email so we can check the batch and ensure you get the experience our customers usually rave about.

Many thanks,
The Oudh Shop Team

Valorada con 1 estrellas sobre 5

The product i bought did now meet the…

The product i bought did now meet the description
The fragrance only last 30 seconds
Just the bottle is nice
Very disappointed

21 de diciembre de 2025
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Respuesta de Oudh Shop

Dear Customer,

Thank you for your honest feedback. We are genuinely surprised and sorry to hear that the longevity of the Roje Premium did not meet your expectations.

As this is an Extrait de Parfum (the highest concentration of fragrance oil), it is designed to be incredibly long-lasting and is usually one of our best-rated items for performance. Sometimes, with such high concentrations, "olfactory fatigue" (nose blindness) can occur, where the nose stops detecting the scent after a few minutes even though it is still projecting strongly to those around you.

We would love to help you get the best out of this purchase. Please try spraying it on clothing rather than skin to test the true longevity. If you are still unsatisfied, please email us directly so we can resolve this for you.

Best regards, The Oudh Shop Team

Valorada con 5 estrellas sobre 5

Excellent service and communication

Excellent service and communication, very happy with my purchase. Thank you.

20 de diciembre de 2025
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Respuesta de Oudh Shop

Dear Maha,

Thank you so much for your 5-star review! We are delighted to hear that you were pleased with our service and communication. It is our priority to make sure every step of the process is smooth for our customers.

We hope you enjoy your purchase and look forward to serving you again at The Oudh Shop.

Valorada con 5 estrellas sobre 5

Good communication and fast delivery

Good communication and fast delivery

4 de diciembre de 2025
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Respuesta de Oudh Shop

Thank you for your kind feedback!
We’re glad to hear you were happy with our communication and fast delivery. Providing a smooth and reliable experience is very important to us.
We truly appreciate your support and look forward to serving you again.

Valorada con 5 estrellas sobre 5

Long lasting

Long lasting. My Mrs loved it.

3 de noviembre de 2025
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Respuesta de Oudh Shop

Thank you so much, Tochi! We’re glad to hear the fragrance lasted well and that your Mrs loved it. We appreciate your support!

Valorada con 1 estrellas sobre 5

Scam

Scam. They sold fake product to me

3 de noviembre de 2025
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Respuesta de Oudh Shop

Hi Emmanuel,

We are genuinely disappointed to see another 1-star review from you, especially after already addressing your concerns in detail previously.

As mentioned before, we do not sell fake or counterfeit products under any circumstances. The fragrance you purchased — Dehn Al Oud Hindi — is a niche, pure Oud perfume with a very strong and unique scent profile, which can sometimes be mistaken as unfamiliar or “different” by customers who are new to pure Oud fragrances.

We also recommended this perfume based on your own request for a pure Oud scent. Before this purchase, you had asked for recommendations and were satisfied with the options provided. This time, the fragrance simply may not have matched your personal expectations, which we completely understand — Oud is not for everyone.

To help prevent this type of misunderstanding in the future, we have introduced a perfume testers section on our website so customers can try scents before purchasing full bottles.

We remain committed to transparency, authenticity, and customer satisfaction. If you would like further assistance, we are more than happy to help.

Thank you.

Valorada con 4 estrellas sobre 5

Fast delivery

Fast delivery, bottle looks nice,not much time lasting fragrance, probably that's why lower price

23 de octubre de 2025
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Respuesta de Oudh Shop

Thank you for your review, Gabriela Grunvald! We appreciate you taking the time to share your feedback on the fast delivery and the bottle's design.

We're sorry to hear you found the fragrance's longevity to be shorter than expected. We aim to offer a range of products to suit all budgets and preferences. The pricing often reflects the perfume's concentration level and ingredient sourcing, which can impact its lasting power.

We always recommend checking the fragrance concentration (e.g., Eau de Parfum, Eau de Toilette) on the product page for details on expected longevity.

We hope you still enjoy the scent while it lasts, and we look forward to serving you again!

Valorada con 5 estrellas sobre 5

Nice perfume

Nice perfume, good service and prompt delivery

22 de octubre de 2025
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Respuesta de Oudh Shop

Thank you so much for your excellent feedback, Mr. Ahmed!

We're thrilled to hear that you enjoyed the perfume, received good service, and experienced prompt delivery. Providing a great experience from start to finish is our top priority.

We truly appreciate your support and look forward to welcoming you back to Oudh Shop soon!

Valorada con 4 estrellas sobre 5

Good products

Good products, good smell!

18 de octubre de 2025
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Respuesta de Oudh Shop

Thank you for your fantastic review, EvaSmi!

We're delighted to know you found our offerings to be good products and that you love the smell! We focus on sourcing high-quality fragrances, so your feedback is very much appreciated.

We look forward to helping you find your next favourite scent soon!

Valorada con 5 estrellas sobre 5

Such a Sophisticate Beautiful Perfume

I was given a bottle of Rose Vanilla perfume from Oudh Shop. It's a beautiful perfume with notes of rose, jasmine & vanilla. It's long lasting too and smells wonderful & very sophisticate. I would definitely recommend this seller, who has a huge collection of other beautiful smelling perfumes which I intend to invest in. Thank you Oudh Shop.

4 de septiembre de 2025
Opinión espontánea
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Respuesta de Oudh Shop

Thank you so much, Zawadi, for your wonderful review! We're delighted you love the Rose Vanilla perfume and appreciate your kind words. We look forward to helping you discover more of our collection soon! 🌹✨

Valorada con 5 estrellas sobre 5

Genuine all round

I am fed up of buying fakes on ebay and amazon
why are people faking items which are reasonably priced as it is.i can guarantee most perfumes and aftershaves bought on ebay and Amazon are bulk bought on aliexpress and sold on as originals on these platforms.i contacted the oudh shop via phone and the chap was very helpful as i had issues paying with paypal.he rang me back to make sure everything was fine.i received my order 2 days later which is today the 19th and the items i bought that came are as far as i can tell the real deal.the boxes are totally different than the ones i received from ebay and Amazon and the actual perfume soon as you spray it you can tell it's what it should be.strong long lasting.yes it's my first order but i shall be ordering more for my friends and family.thank you Oudh Shop

19 de septiembre de 2025
Opinión espontánea
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Respuesta de Oudh Shop

Thank you so much for your kind words, Nemesis! 🌹 We’re glad you had a smooth experience with us and are enjoying your authentic perfumes. Your support means a lot, and we look forward to serving you and your loved ones again soon.

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service, great value for money the gifts were loved and very much appreciated and most importantly received my order on time to I will definitely order from you again and I'm definitely highly recommending you to others to thank you.

22 de agosto de 2025
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Respuesta de Oudh Shop

Thank you so much, Abbas! We’re delighted to hear you loved the service and gifts. We truly appreciate your recommendation and look forward to serving you again soon!

Valorada con 5 estrellas sobre 5

This is my second order with Oud shop…

This is my second order with Oud shop and I am extremely pleased with my new fragrance Oud Essential.
The order was very well packed and was dispatched on time.

Thanks are extended to the Customer Service Manager for the excellent communication regarding the restock of the best-seller fragrance. Being kept in the loop is truly appreciated.

22 de agosto de 2025
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Respuesta de Oudh Shop

Thank you so much, Lamia! We’re thrilled to hear you’re enjoying your new Oud Essential fragrance. It’s wonderful to know our communication and service made your experience even better. We truly appreciate your continued trust and look forward to your next visit!

Valorada con 5 estrellas sobre 5

Amazing Artisan Oud

Amazing Artisan Oud. Quality perfume 👍beautiful packaging love everything. Thank you for the fast delivery 🚚

1 de septiembre de 2025
Opinión espontánea
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Respuesta de Oudh Shop

Thank you for your feedback.

Valorada con 5 estrellas sobre 5

M Bhacks

Good products.
Good quality.
I definitely recommend others to give a try.

14 de agosto de 2025
Opinión espontánea
Logotipo de Oudh Shop

Respuesta de Oudh Shop

Hi Mehrine
Thank you for shopping with Oudh Shop. We are please to hear your feeback.

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