Oudh Shop Opiniones 

462
•
TrustScore: 4 sobre 5

4,2

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Very light last for 30 minutes only smell Shower Gel I don't recommend it at all customer service didn't do anything I contacted them, especially since I already reached out and got no response... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I was given a bottle of Rose Vanilla perfume from Oudh Shop. It's a beautiful perfume with notes of rose, jasmine & vanilla. It's long lasting too and smells wonderful & very sophisticate. I would def... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

What i like the most is Royal Mail delivery once you've ordered its on the way. Only done a few anfar fragrances at moment and a few more are coming soon. I aaked for a few recomendations too via... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I Purchased the new Dubai Chocolate Perfume which was Delivered with Excellent Customer Service and a Friendly Approach. The Perfume itself was Packaged really well with a Beautiful looking Bottle. Th... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Perfumería
  2. también en la categoría
  3. Proveedor de cosméticos y perfumes
  4. Proveedor de fragancias, aromas y saborizantes

Escrito por la empresa

Oudh Shop is your premier destination for authentic, high-quality oud perfume and fragrance products. We specialize in pure agarwood (oud), luxury perfumes, and bakhoor, sourced from trusted regions across the Middle East and Asia. With a deep passion for tradition and excellence, our mission is to offer customers timeless scents that evoke elegance, spirituality, and cultural richness. Whether you're a connoisseur or new to oud/oudh, Oudh Shop promises a memorable olfactory experience and exceptional customer service with every purchase.


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

462 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 80% de las opiniones negativas

Suele responder en menos de 24 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,2

Todas las opiniones

(462)

32 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Imerial Long lasting amazing fragrance 🥰🥰

I recently purchased a perfume from Oudh Shop and I’m extremely impressed. The fragrance is absolutely beautiful — rich, elegant, and long-lasting. It has a luxurious feel that immediately lifts your mood and leaves a lasting impression. I’ve received so many compliments every time I wear it. Oudh Shop has truly delivered an amazing product, and I can’t wait to try more from their collection. Highly recommended for anyone who appreciates fine perfumes!

22 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing aftershaves I highly recommend…

Amazing aftershaves I highly recommend amazing smells great products. I will definitely be buying more as I’ve got more anyway I love them thank you very much.

23 de abril de 2025
Opinión espontánea
Logotipo de Oudh Shop

Respuesta de Oudh Shop

Thank you very much. We will hear from you again soon. We have more new oud perfumes in stock now.

Valorada con 5 estrellas sobre 5

Excellent service..

Excellent service... I would recommend my friends and relatives to buy from Oud shop. All the perfumes collection are amazing.

6 de abril de 2025
Opinión espontánea
Logotipo de Oudh Shop

Respuesta de Oudh Shop

Thank you very much for your review.

Valorada con 1 estrellas sobre 5

IS THIS A SCAM COMPANY

IS THIS A SCAM COMPANY? ORDERED A WEEK AGO. SAYS DESPATCHED AND DELIVERED IN 2-3 DAYS

RECEIVED NOTHING

NO ANSWER TO PHONE OR EMAILS

IS THIS A SCAM COMPANY?

14 de enero de 2025
Opinión espontánea
Logotipo de Oudh Shop

Respuesta de Oudh Shop

Hi Mark,

We're very sorry for the frustration caused. We understand your concern, and we want to assure you that we are a genuine business.

Since your order, we’ve significantly improved our service and communication, and we’d like the chance to resolve this for you. Please contact us at sales@oudhshop.co.uk with your order number, and we’ll make it right.

Thank you for your patience.

Valorada con 1 estrellas sobre 5

Scam website Do not Order

I have been waiting for my order since 3 weeks. No confirmation came, no delivery arrived. The number is incorrect. No reply to my emails. I have lost my order. 100% sure it's a scam website.

18 de agosto de 2024
Opinión espontánea
Logotipo de Oudh Shop

Respuesta de Oudh Shop

Hi Tahira,

We're truly sorry to hear about your experience and understand your frustration. Your order delay and the lack of communication at that time were unacceptable, and we sincerely apologise.

Since then, we've made major improvements to our customer service and fulfilment process to prevent this from happening again.

Please reach out to us at sales@oudhshop.co.uk with your order number — we’ll ensure this is resolved promptly, including a replacement or refund if needed.

We appreciate your patience and hope to make things right.

– Oudh Shop Team

Valorada con 5 estrellas sobre 5

Great fragrances and service

Delivered on time , good info about the Oudh fragrances because it’s difficult to know how something will smell so the descriptions are v important. The bottles are lovely , I will continue to buy from this site , the prices are competitive and comparable to the genuine product prices in Dubai etc . Thanks

28 de junio de 2024
Valorada con 1 estrellas sobre 5

I ordered online but haven’t received…

I ordered online but haven’t received my item till yet

19 de junio de 2024
Logotipo de Oudh Shop

Respuesta de Oudh Shop

Hi Razi,

We're truly sorry to hear about your experience and understand your frustration. Your order delay and the lack of communication at that time were unacceptable, and we sincerely apologise.

Since then, we've made major improvements to our customer service and fulfilment process to prevent this from happening again.

Please reach out to us at sales@oudhshop.co.uk with your order number — we’ll ensure this is resolved promptly, including a replacement or refund if needed.

We appreciate your patience and hope to make things right.

– Oudh Shop Team

Valorada con 1 estrellas sobre 5

Gave me the wrong Oud

Gave me the wrong oud, Sent multiple messages and still haven’t got back to me to issue a refund. VERY DISSAPOINTED!!! will not be ordering from here again

16 de junio de 2024
Logotipo de Oudh Shop

Respuesta de Oudh Shop

Hi Mailka,

We’re very sorry to hear you received the wrong item and didn’t get a timely response — we completely understand your disappointment.

Since then, we’ve made significant improvements to our service and communication to better support our customers.

Please email us at sales@oudhshop.co.uk with your order number, and we’ll make this right as soon as possible.

– Oudh Shop Team

Valorada con 2 estrellas sobre 5

Wouldn’t use them again

I was given no email confirmation of my item being shipped. Took 2 weeks to arrive and when it did, the wrong product arrived. I have no use for this product and have been trying to contact them religiously regarding a refund / exchange yet I cannot get through to anyone via all customer service routes. Only giving 2 stars because something actually arrived

2 de junio de 2024
Logotipo de Oudh Shop

Respuesta de Oudh Shop

Hi Michaela,

We’re very sorry to hear about your experience and completely understand your frustration.

Since then, we’ve made real improvements to our customer service, communication, and delivery process. We now use Royal Mail Tracked 24 to ensure faster and more reliable shipping.

Please contact us at sales@oudhshop.co.uk with your order number, and we’ll be happy to resolve this for you as soon as possible.

– Oudh Shop Team

Valorada con 1 estrellas sobre 5

Havent recieved item

Havent recieved item. Communication is poor and have not been able to get in touch with anyone to query

10 de junio de 2024
Logotipo de Oudh Shop

Respuesta de Oudh Shop

Hi Arosa,

We’re really sorry to hear you haven’t received your order and had trouble reaching us. We completely understand how frustrating that is.

Please know we’ve recently improved our communication and fulfilment process, and we now ship via Royal Mail Tracked 24 for faster, more reliable delivery.

Kindly email us at sales@oudhshop.co.uk with your order number, and we’ll make sure this is resolved promptly.

Valorada con 1 estrellas sobre 5

Do not order from here

There should be an option for zero stars. I ordered and never received my items. Currently under dispute with my PayPal. After 2 weeks of ordering they sent me a fake tracking number that didn’t even work. Don’t waste your money.

4 de junio de 2024
Valorada con 2 estrellas sobre 5

***Don't buy, read all recent 1 star reviews!!!

Firstly.

Ordered EXPRESS DELIVERY (1-2 working days) and paid £6.49, but got sent ROYAL MAIL 2ND CLASS *FREE DELIVERY* and arrived on the 4th working day after dispatch, which took 2 days! Lol they "put a note" on my order saying it was dispatched by *Royal Mail 2nd class*, and at the bottom of my order details in the same email it says "express delivery - £6.49" what joke.

Secondly.

Ordered 2 items, one was correct, and the other was the completely wrong item. THE WRONG PERFUME THEY SENT ME ISN'T EVEN ON THEIR WEBSITE!! And... the correct perfume they *should* have sent me is IN STOCK! Leading me to believe they bought the wrong item from another shop and sent it to me lol embarrassing.

So.

I got robbed of £6.49 and a perfume I was looking forward to gift my wife for Eid ul Adha that just passed. And it's the wrong perfume. I got robbed of money and sent one wrong item, theft and dishonesty ever prevalent considering the poor performance of this company as of recent. Theft and dishonesty.

Eid Mubarak indeed. This is the last time I order and support this shop.

I should have read the reviews again since I last did a year ago, it never used to be this bad.

Do me a favour everyone, do not order from this company again. If you do, expect the completely wrong item, or not to receive it at all, and don't order it other than with FREE DELIVERY.

I'm giving it 2 stars because it was a blessing having received it at all.

18 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

The product itself is absolutley…

the product itself is absolutley outstanding the oils smell better than my Creed Aventis I have at home the projection is tremendous, Top, and mid and base notes are so sharp and fresh and crisp. I would reccomend the oils to any man who really appreciates fine fragrances but at a fraction of the cost. I

Only downside is that it took about 10 days to arrive.

27 de mayo de 2024

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más