Outdoors Domain Opiniones 

1645
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

From the very start to the finish the whole team were amazing. They were all very helpful and gave us good advice and were happy to make any changes we asked for. Our outdoor kitchen is amazing; all o... Ver más

Valorada con 5 estrellas sobre 5

There was a delay in my order due to the product being discontinued but outdoor domain Did everything they could to rectify the problem. Offered the next better bbq at no extra charge and had it shi... Ver más

Valorada con 5 estrellas sobre 5

We wanted a new barbeque and had selected a Quasar 6 burner model. Several nearby retailers sold it but were either out of stock or were unable to provide delivery. By accident I came across Outdoors... Ver más

Valorada con 3 estrellas sobre 5

Purchased a Fontana Forni Mangiafuoco pizza oven from Outdoors Domain in late 2021. Less than three years later and the spark arrestor is collapsing as the spacers were clearly made of mild s... Ver más

Información sobre la empresa

  1. Tienda de parrillas
  2. Tienda de muebles

Sobre Outdoors Domain

Información proporcionada por diversas fuentes externas


Outdoors

Finsol

About us

Outdoors Domain is an Australian owned and operated business that has been offering our customers quality products and exceptional service since 2008 in-store and 2010 online at OutdoorsDomain.com.au. Our retail outlet and offices are located in Melbourne's eastern suburbs and are staffed by a dedicated team who all enjoy and share a love of the great outdoors.

Our credo is simple, we aim to provide you with a seamless and secure online shopping experience, with access to a massive range of products, all at great prices, which you can view and buy from the comfort of your home. We dispatch 99% of orders within 24 hours and offer exceptional customer service that does not stop once we receive payment.

We're 100% Australian owned & operated We're an experienced online retailer with more than 10,000 satisfied customers We promise exceptional customer service from friendly and professional staff We dispatch 99% of orders in 24 hours We have service agents Australia-wide



finsol

Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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No ha contestado las opiniones negativas

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4,7

Todas las opiniones

(1645)

24 opiniones en los últimos 12 meses

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Valorada con 3 estrellas sobre 5

Disappointment

Issues were -
- Lack of communications with customer
- Lack of Internal communications
- delivering the incomplete unit and having to come back which was an inconvenience
- Not providing all the information, this was to be an installation but was more just assemble.
I had to go and buy a battery and thread tape ( after paying over $13,000 for the unit) to get the BBQ to work as I was told they cannot connect this just as they left.
Overall, very disappointed and would not recommend to any of my friends

16 de marzo de 2025
Valorada con 5 estrellas sobre 5

Fantastic Customer Service and Product

We had a fabulous experience with the purchase of outdoor BBQ through Sam! He was knowledgeable and happy to answer any and all questions. The BBQ was packed well and easy to assemble. Would highly recommend Outdoors Domain!

14 de febrero de 2025
Valorada con 5 estrellas sobre 5

Gasmate Heater Cover.

Gasmate Heater Cover.
My buying experience was faultless. Great communication and easy transaction. Very fast Postage and great item. Fitted my heater perfectly.

15 de enero de 2025
Valorada con 5 estrellas sobre 5

5 star experience

All staff members in-store were extremely knowledgeable and helped me find exactly what I was looking for, and helped deliver within budget. The team that installed my outdoor kitchen were amazing, I cant speak highly enough of them.

20 de enero de 2025
Valorada con 5 estrellas sobre 5

Excellent range and service

Excellent range and service. Friendly and helpful staff. I had searched everywhere for a particular product and I found it here. So pleased

15 de diciembre de 2024
Valorada con 5 estrellas sobre 5

Amazing after service.

Had a few issues with a product, the service team was amazing and stopped at nothing to make sure I was looked after and up and rolling again.

15 de octubre de 2024
Valorada con 3 estrellas sobre 5

When a stainless steel pizza oven isn't all stainless steel...

Purchased a Fontana Forni Mangiafuoco pizza oven from Outdoors Domain in late 2021.

Less than three years later and the spark arrestor is collapsing as the spacers were clearly made of mild steel and have completely corroded despite the unit being exclusively stored under cover and the property being 10km from the ocean.

Further the chimney damper handle is badly corroded. Once this inevitably breaks I will have to somehow replace the entire chimney unit or else I won't be able to get the oven to temperature.

Over two weeks after being told they will raise the issue with Fontana am still waiting for a response from the retailer.

Edit: Have come back to me after I prompted them. Hopefully it gets sorted.

1 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Professional quality products & service

Outstanding end to end service. Pino provided very open honest sales advice and all staff couldn’t have been more helpful with any queries we had. The install guys were very professional and experienced. We couldn’t be happier with our outdoor kitchen.

10 de septiembre de 2024
Valorada con 5 estrellas sobre 5

Great product and service

Right from the start it was a great experience.
Outdoor Domain had the Gasmate electric BBQ I was after, at a great price, with added bonuses as a package. As it was a gift, I requested specific delivery times - they did their very best to accommodate.
There was a small hiccup with a small item received and again, the did everything to fix it.
Jonathan was amazing with his help.
Highly recommended.

13 de agosto de 2024

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