From the very start to the finish the whole team were amazing. They were all very helpful and gave us good advice and were happy to make any changes we asked for. Our outdoor kitchen is amazing; all o... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
There was a delay in my order due to the product being discontinued but outdoor domain Did everything they could to rectify the problem. Offered the next better bbq at no extra charge and had it shi... Ver más
We wanted a new barbeque and had selected a Quasar 6 burner model. Several nearby retailers sold it but were either out of stock or were unable to provide delivery. By accident I came across Outdoors... Ver más
Purchased a Fontana Forni Mangiafuoco pizza oven from Outdoors Domain in late 2021. Less than three years later and the spark arrestor is collapsing as the spacers were clearly made of mild s... Ver más
Información sobre la empresa
Sobre Outdoors Domain
Información proporcionada por diversas fuentes externas
About us
Outdoors Domain is an Australian owned and operated business that has been offering our customers quality products and exceptional service since 2008 in-store and 2010 online at OutdoorsDomain.com.au. Our retail outlet and offices are located in Melbourne's eastern suburbs and are staffed by a dedicated team who all enjoy and share a love of the great outdoors.
Our credo is simple, we aim to provide you with a seamless and secure online shopping experience, with access to a massive range of products, all at great prices, which you can view and buy from the comfort of your home. We dispatch 99% of orders within 24 hours and offer exceptional customer service that does not stop once we receive payment.
We're 100% Australian owned & operated We're an experienced online retailer with more than 10,000 satisfied customers We promise exceptional customer service from friendly and professional staff We dispatch 99% of orders in 24 hours We have service agents Australia-wide
Información de contacto
28 Lionel Road, 3149, Mount Waverley, Australia
- 1300 794 839
- info@outdoorsdomain.com.au
- outdoorsdomain.com.au
4,7
Excelente
2 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
The staff at Outdoors Domain were…
The staff at Outdoors Domain were extremely obliging and helpful. Nothing was any trouble for them.
11 de abril de 2024
After sales service is non existence
After sales service is non existence, after purchasing my GMG Trek I called to enquire about the 12 volt power supply lead and was told by a staff member that someone would call me back tomorrow as it was 4:45pm and they were due to close at 5. Still waiting on a call back 3 weeks later.
18 de marzo de 2024
It's all about the experience
Product was exactly what I wanted and price was competitive. Disappointed that I had to contact the company to receive an update on whether the order had shipped or not (this was 3 days after order). Once I contacted Outdoors Domain, they immediately updated the tracking status which was helpful. Their choice of courier was excellent, and once collected by the courier, my order arrived in Sydney from Melbourne two days later. I would encourage keeping the customer informed with latest info at all times, as that will improve the overall customer experience and provide greater support for advocacy.
16 de marzo de 2024
The range in store is great as was the service
The range in store is great, & Chis was helpful in our purchase & organizing help when we arrive to pick up our outdoor kitchen which was really appreciated.
9 de febrero de 2024
Great service
11 de febrero de 2024
Very happy with the service provided.
11 de febrero de 2024
Good product compared to two others I’d…
Good product compared to two others I’d bought and returned from retail stores.
I went to this company because my original pop up tent which I have lost was purchased many years ago thru tv.
Didn’t take long to receive.
13 de enero de 2024
FANTASTIC company to deal with
FANTASTIC company to deal with. Jonathan was amazing! They were prompt delivery, fast polite responses to emails, I bought a fabulous electric BBQ, all accessible I asked for delivered fast including a pizza stone. You can even buy seasoning. I will always purchase from this one company from now on.
11 de diciembre de 2023
Efficient delivery
18 de diciembre de 2023
Excellent advice
Excellent advice, service and assistance with accessories for the smoker
16 de diciembre de 2023
Great customer service wen i called up…
Great customer service wen i called up about the package and how quick it got deliverd
13 de diciembre de 2023
BBQ Cover good quality product
BBQ Cover good quality product
Fast shipping
Thank you
17 de diciembre de 2023
Stay away from this company!
We recently made the unfortunate decision to purchase an outdoor kitchen from Outdoors Domain. Terrible service and follow up. Stay away from this company!
20 de diciembre de 2023
Once again the service was wonderful.
Once again the service was wonderful.
Great helpful staff that make things happen.
18 de diciembre de 2023
The acknowledgement of their brands…
The acknowledgement of their brands they are carrying from the staff.
The clarity of the phone call was great, very helpful and sorted the best deal for my needs.
15 de diciembre de 2023
Needed a spare part for my pizza oven
Needed a spare part for my pizza oven
Great knowledge from staff
Very efficient- highly recommend
15 de diciembre de 2023
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.