After placing my order and paying a total of $71.96. The product made me sick and quite honestly, it tastes awful. I reached out to customer service and after almost a month, they offered to give me $... Ver más
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Consulta las opiniones de los clientes
Unresolved Billing and Lack of Refund I canceled my subscription, yet I was still charged for an unrequested order (#100715). Customer support confirmed that no full refund has been processed, only... Ver más
The personal rep Heather is sincere is kind. She made sure of any questions I had and was prompt with her responses. She also followed up on how it was going thus far. She offered me some other optio... Ver más
The Ovia product is exactly what it promises. It tastes great, natural ingredients, and it will cut out the food cravings. The customer service I have received from Ovia has been amazing. I definit... Ver más
Información sobre la empresa
Escrito por la empresa
Ovia Essentials is home of the original strawberry açaí cutting mix — a liquid blend of six clinically studied ingredients, formulated by Women's Health Researchers and a panel of physicians, that curbs cravings and speeds up metabolism without dieting or the gym.
Información de contacto
Estados Unidos
- info@oviaessentials.com
- oviaessentials.com
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Heather was very helpful and gave me…
Heather was very helpful and gave me the information i needed.
USPS refused to deliver my package due…
USPS refused to deliver my package due to Ovia using counterfeit postage. I was originally told I could have a 3rd of the money refunded. When I pushed they agreed to issue a full refund. However, I have not received the refund yet.
Heather reached out to me directly…
Heather reached out to me directly right away because there was no apartment number on my order. I appreciate the attention to detail! We had a very nice conversation regarding the product she was honest and not pushy at all. She is available for me to contact if needed going forward after I receive it and start using it, what wonderful customer service!!!
I have not received my order yet
I have not received my order yet, but very impressed with the feedback so far .
Great product. Tastes refreshing.
Great product. Great customer service. Very personable. Follow up is phenomenal. Cutting mix tastes light and refreshing.
Return/refund policy is a fraud
This product did nothing for me. The taste was basically non-existent. I had my order to be delivered every three months, but they sent another order in less than a month (before I could cancel) and charged my card. When I reached out for a refund, they refused and only offered me less than 1/3 of what I paid even though I said I would send the product back. They said they did not want the product back and would only send me the small amount.
When I referred to their return and refund policy, they told me that can see how it confused me but never gave me any reasons why?
I wish I would have read the reviews and such before I ordered as there is no clinical evidence as to this product working. I should know better. Expensive lesson for me.
So far so good
So far so good! I just started and like that the flavor is very light. I can take it as a quick 2 oz shot or mix it into my glass of water to sip on. (I have the Strawberry Açaí flavor)
I use a hand blender to get it mixed in good.
Will update on health changes when I get a little time in.
This was the worst day thing colored…
This was the worst drink colored water I have ever tasted after one packet I almost threw up. Call them and told him it was awful or actually sent them an email and I get a response back of. They’re gonna give me back $13 and something and they offer a 90 day full guarantee refund that’s a bunch of BS then they actually had the goal to resend me out the next day a new charge for this while I’m going to figure out how to turn them into the Better Business Bureau and find where they’re located as shipping, which I did and contact the Attorney General‘s office. They crooks don’t buy it. You will be very sorry.
The nice woman was very helpful about…
The nice woman was very helpful about the product that I’m gonna receive intake. She even asked me about my address so she can send it to me on the I do appreciate that
Health wise I took the first step…
Health wise I took the first step ordering Ovia Essentials. I’m concerned about my weight, the way I look and especially my health. And my husband is a diabetic so I’ll be contacting his Doctor to get his okay for him to take it also, I’m sure it will help him with his blood sugar and weight, and be more healthy too
I just ordered after hearing rave…
I just ordered after hearing rave reviews but what was so great Heather reached out to me via text to see what I am expecting from the product and to inform me of some great pricing on additional . I’m not able to do at this time and she wasn’t pushy . Genuinely seemed she was interested in me being totally satisfied so if that’s how good you great treated just from ordering I don’t have any concerns with customer support
This company has a hidden agenda
This company has a hidden agenda. I didn’t even know that I had signed up for a “subscription “. I tried to get a refund well before the90 days and was told that I would only receive less than a third of the original purchase price. This company is a money grubbing scam. Do not purchase this awful tasting stuff unless you want to just throw money away. Terrible experience and a costly lesson learned!
Ovia has the right amount of flavor
Ovia has the right amount of flavor. 1 stick to 8 ounces of water is perfect. I have found the flavor of most drink mixes are too sweet or overpowering for my taste and I end up diluting them.
I’m excited to give Ovia a try
I’m excited to give Ovia a try, just ordered my first product and Heather was so helpful! Hope it cuts my afternoon and evening cravings to the curb! Thanks
The personal touch and the reach is…
The personal touch and the reach is amazing so excited to start this product i have heard such good things from someone i know who has used.
If I could give a minus
If I could give a minus, I would. Took 15 days to get product. No change with product. Can’t get customer service to cancel subscription. Have contacted BBB.
Easy access
I received a personal email to discuss my purchase. We discussed my goals. Pretty sure it’s mostly AI but still it is nice to know the company is easy to access.
I did not sign up for the subscription
I did not sign up for the subscription, intentionally paid shipping, they tried to charge me a second time I of course disputed the charge and won. I had even gone in and cancelled a subscription that I never signed up for and today I’m notified that my shipment has been delivered. Do not trust this company, they are dishonest and absolutely impossible to contact.
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