After placing my order and paying a total of $71.96. The product made me sick and quite honestly, it tastes awful. I reached out to customer service and after almost a month, they offered to give me $... Ver más
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Consulta las opiniones de los clientes
Unresolved Billing and Lack of Refund I canceled my subscription, yet I was still charged for an unrequested order (#100715). Customer support confirmed that no full refund has been processed, only... Ver más
The personal rep Heather is sincere is kind. She made sure of any questions I had and was prompt with her responses. She also followed up on how it was going thus far. She offered me some other optio... Ver más
The Ovia product is exactly what it promises. It tastes great, natural ingredients, and it will cut out the food cravings. The customer service I have received from Ovia has been amazing. I definit... Ver más
Información sobre la empresa
Escrito por la empresa
Ovia Essentials is home of the original strawberry açaí cutting mix — a liquid blend of six clinically studied ingredients, formulated by Women's Health Researchers and a panel of physicians, that curbs cravings and speeds up metabolism without dieting or the gym.
Información de contacto
Estados Unidos
- info@oviaessentials.com
- oviaessentials.com
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They don’t back their product
This flavored cutting mix tastes like water! I followed instructions for a week. I then realized, I had spent $68 for what to me, was plain water.
Well, within the 90 day window, actually, 14 days, I notified them of my dissatisfaction with their product, asking to return my 2 unopened canisters for a refund. Planning on roughly $46. They responded with an offer of $28.78. After some back and forth about their guarantee, their final offer was still $28.78.
If you rely on ‘guarantees’ before trying a new product, don’t bother with this one. They do not back it up.
Too bad I couldn't give this ZERO…
Too bad I couldn't give this ZERO stars. This company is a total scam. My order was $52,93 and they only offered me 21.00, I couldn't use this stuff cause it made me sick, and my doctor told me to stop using it. I'm kicking myself for not reading the reviews before I ordered this crap.
SCAM!!!
SCAM!!!! Do not buy from this company. The powder does not mix and has zero taste. They say you will get a refund, but actually, you only get $28 back regardless of what it cost you. Yes the customer service is great before you buy it, but once they have you hooked, good luck!!!!
Do not order from these people
Do not order from these people. I ordered this product hoping I would like it and it would work from me. I got it in followed the product directions to make. This stuff made me gag and immediately sick to my stomach. I couldn't even finish it. When I contacted them about returning the product for refund because their site states you can put in for a full refund in the first 90 days, they told me they would give me less than half what I paid for the product back in a refund. I paid over $26 for it and they are only willing to give me $10 back for a refund. Absolutely ridiculous that they don't even follow their own policies listed on their website.
Don't buy - it's a scam!
I can't give anything lower than a 1 star! The product is a scam and I wouldn't recommend it to my worse enemy (well maybe my worst enemy!)! You will NOT get any out of ordering except frustration. You will likely be setup w a subscription to which you will not need or even like. When you try and cancel you will NOT be able to get a live person. The phone goes direct to voicemail! Then you will need to email them. I sent email after email and you go into the queue of death before someone finally responds just to tell you that you need to go into some portal to remove your subscription... but they tell you it will take no time at all. First of all, they were sneaky with how they got you to get the subscription to begin with because i would never have done that knowingly. Then when you finally get in and have it cancelled you're told that oh you will get your next order etc... AFTER telling them i don't want the CRAP! SAVE YOURSELF the trouble!!!!
I can’t wait to try this product but so…
I can’t wait to try this product but so far the customer service has been top notch! Ordering was easy and the immediate outreach to answer questions was a nice touch. So many companies make you feel like a number as a consumer, that’s not what I’ve experienced and I hope the product is as god as the marketing. Cheers!
10/10 don't recommend
10/10 don't recommend. They say a money back guarantee if it doesn't work for you, but you will not get the full refund. After I ordered I found out I can't use the product as it will interact with my medications. I emailed them and explained that, I hadn't even gotten the products yet and they refused to give me my whole refund and for me to ship it back to them. They offered me$25 out of the $70 I spent on products that I can't use and could cause me serious harm if I take with my medications. So now I'm stuck with the products that I can't use and can't seem to get rid of. Just wanted everyone to know that you will not get a fun refund if something like this comes up or it doesn't work for you.
Horrible experience
Horrible experience! Doesn't work like it is supposed too. I didnt think I had a subscription because i went into it and said I didn't? Then a week later it bills me 92.$$ I tried to dispute it, it wouldn't let me. I tried to contact them no response for almost 2 weeks then states I did have a subscription to click this link. The link is the same thing!!! Says I don't have a subscription and they won't cancel it??? I had to contact my bank and block the merchant. Buyers beware!!! This is a scam!!!
I felt the relief from the bloating…
I felt the relief from the bloating immed. Love this product!!
Kim
This has NO taste at all
This has NO taste at all! Your drinking pink water. So disappointed.
Heather was so very pleasant to chat…
Heather was so very pleasant to chat with and offered a discount code. She let me know that she is there for ME when I need her. Fantastic customer service!
I ordered my first batch of Ovia Cut…
I ordered my first batch of Ovia Cut mix and within 5 minutes I got a text from Heather making sure my address was correct and offering advice and answering my questions to ensure I was prepped to start! This was the best experience I have ever had with an online purchase! She even told me to keep her contact for any future needs!
Refund nightmare
The product did not work for me but what was most disappointing was I could not get a refund. They claimed they refunded me but it was a card # that wasn’t mine. Did they make up a fictitious # ? Sketchy
That I am strictly rating this product on taste. As for the weight loss I have to wait and see that next. All though my first few days I honestly have to say it did curb my appetite.
I am a person that doesn't try too many new things. Especially when it comes to taste. But, what made me curious is that all I drink is water 24/7. I gave up soda's Thirty years ago and never was a coffee drinker so I wanted something to drink that was TASTY and good for you that I can add to my water.
Skeptical as I was I gave Ovia a try. Well, All you "Picky" tasters I can Truly and Honestly Say This Picky Taster Loved the Taste! No chalky after taste. Just a light Strawberry taste. Now, I know that everyone has different tastebuds but I think your tastebuds will thank you.
Great customer service
While placing my first order tonight, Heather, one of the representatives, was messaging with me, telling me a little bit about it. Very informative and very nice. Very helpful as well! She encouraged me with her positivity. I can’t wait to get the product, even more so now.
Top notch, Customer Service, Heather!
It was easy to buy can’t wait to try it…
It was easy to buy can’t wait to try it when it comes in if it works great then I’m going to get everyone I know to try it
She asked questions and made me feel…
She asked questions and made me feel comfortable I will definitely refer her to friends Thank you so much Candace
I received personal help and…
I received personal help and encouragement and information! Thats rare. And was offered follow up help if its needed.
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