Oxfam GB Opiniones 

216
•
TrustScore: 2.5 sobre 5

2,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

A friend abroad asked if I would order something for her from Oxfam's online shop, to be sent to my address. As I was just about to be away from home for a while, this presented a problem. Without hav... Ver más

Valorada con 1 estrellas sobre 5

The Shop in Liskeard, Cornwall I recently read an artical in the Cornish Times, saying that they were not receiving donations of goods. I can understand why. Three times I have been into the Oxfam... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

My first order with Oxfam Online Shop and I was sent the wrong item, instead of receiving a ceramic Mexican planter I received a superman sign. The product description clearly states the order was f... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Called into oxfam Portadown today. The shop is amicable plenty of variety everything displayed beautifully well price. The staff could not have been more helpful. Especially 1 lady called Rózsa. She w... Ver más

Información sobre la empresa

  1. Caridad

Escrito por la empresa

Oxfam is a global community of people who believe in a kinder, and radically better world, where everyone has the power to thrive not just survive. We believe we can overcome poverty by fighting the injustices and inequalities that fuel it.


Información de contacto

2,6

Malo

TrustScore: 2.5 sobre 5

216 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 85% de las opiniones negativas

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2,6

Todas las opiniones

(216)

26 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

Great company

Great company, friendly staff. Have donated for years.
My only gripe is that the charity shops keep giving more and more space to "brand new" items.
I'm not in a second hand shop to create more waste!

11 de octubre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Ridiculous prices Oxfam Truro

This is the first review I’ve written but I was so disappointed with my visit to Oxfam Truro that I had to share. It has so much potential to do good and raise money for charity as well as being charitable to those shopping there however it misses the mark on every level. The prices are so high that it’s is completely prohibitive to people trying to shop carefully. A jacket was £60, jeans £15+, kids toys seemed to start at £6 and the homewares equally overpriced (an old tin was £29!) Oxfam needs to realise that if its customers have £60 to spend on a jacket they would not be buying second hand. If they have one or two items that they feel are especially valuable they should keep them out of the shops and stick them online. There were quite a few customers looking whilst I was in there and I didn’t see one customer buy anything. The shelves are rammed and so the high prices are speaking for themselves. No changing rooms so you can’t even try it on if you were tempted. I’m absolutely sure the revenue would go up if you reduced the prices by 50% + . I spent £0 as I thought it was completely missing the spirit of charity shops. They have some nice stock so I could have easily spend £££ if I came away with several items rather than just one or two as the price I could buy it on the high street. Maybe they have a shop manager used to London prices but I hope they make some changes soon and they actually make some money for the charity they are there for. Disappointing and I wouldn’t bother to go in there again.

23 de octubre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

I trust OXFAM

I trust OXFAM, after years of donating, corresponding and contributing to their campaigns with personal testimonies. I know that the little I have to give, will go to the right place.

18 de octubre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

I received a quick reply to my email…

I received a quick reply to my email from Oxfam. I'm glad to be able to have the opportunity to support an organisation/charity that is trying to help & improve this dreadful situation in Israel where so many innocent people are being caught up in the retaliations. The donation system was extremely easy to use.

15 de octubre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Straight forward process

Straight forward process, thank you Oxfam.

12 de octubre de 2023
Opinión espontánea
Logotipo de Oxfam GB

Respuesta de Oxfam GB

Hi Garry, it's brilliant to hear you found the process straight forward ✨ Thank you for sharing! - Rob

Valorada con 5 estrellas sobre 5

Helpful staff

Helpful staff. Beautiful clothes and great cause

25 de agosto de 2023
Opinión espontánea
Logotipo de Oxfam GB

Respuesta de Oxfam GB

Hi Claire, thank you so much for sharing, we're so pleased to read this ✨

And thank you so much for your support too - every item sold helps communities around the world beat poverty for good 💚 - Rob

Valorada con 5 estrellas sobre 5

Oxfam Bloomsbury Bookshop helped me…

Oxfam Bloomsbury Bookshop helped me with a large donation of books -- 10 boxes and 2 carrier bags. I am 89 and need to downsize. Jacoba organised a collection at my convenience and couldn't have been more helpful and friendly. It was a really positive experience despite the fact I was sad to see my books go.

2 de septiembre de 2023
Opinión espontánea
Logotipo de Oxfam GB

Respuesta de Oxfam GB

Hi there, thank you so much for the positive review 🙌

We're really glad you had such a brilliant experience with Jacoba in Bloomsbury.

Thank you so much for your support and for the donation of books - every item sold helps communities around the world beat poverty for good 💚 - Rob

Valorada con 4 estrellas sobre 5

I love to visit the Oxfam Store in New…

I love to visit the Oxfam Store in New Malden High Street.
There are several charity shops in this area, and I always find this shop the most inviting, friendliest of them all. There is always a good turn over of saleable items at very reasonable prices, and always nicely presented. A big shout out to Rod the manager, and also to Kathy on the till. People seem to forget that people like Kathy are volunteer workers, and do not get paid for all their hard work. Keep up the good work!!

6 de septiembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Oxfam has lost its value

Oxfam has lost its value! It only cares for money and greed! People donated items for free and oxfam marks up prices more expensive than buying brand new! Your a disgrace for charity

31 de agosto de 2023
Opinión espontánea
Logotipo de Oxfam GB

Respuesta de Oxfam GB

Hi Shaun.

I’m sorry to hear that you feel our shop prices are too high. When we're given donations it is with the understanding that we will use them to raise money for Oxfam's work to fight poverty around the world. All items are sold to maximise the amount of money we raise for the good cause. If mistakes are made though we're really happy to hear this and rectify.

Thanks - Rob

Valorada con 2 estrellas sobre 5

Staff deliberately overcharge

I chose two items that had their sticky price tickets on; one priced at £1.99 and the other at £2.99. I put the items on the counter and went to look at the other end of the shop. I returned, paid and left the shop. Once home, I noticed that the £1.99 item has it's sticky price tag removed and I had been charged two sums of £2.99. I realise that it was an overcharge of £1 yet it was (i) deliberate and (ii) unfair.

At no time did the elderly volunteer bring to my attention that she had removed the £1.99 ticket and had charged me two sums of £2.99.

This volunteer had deliberately overcharged me which is horrible of her. I shall never visit this shop again.

14 de julio de 2023
Opinión espontánea
Logotipo de Oxfam GB

Respuesta de Oxfam GB

Hello Winston, I'm really sorry to hear you were overcharged.

We would really appreciate it if you can contact us so we can investigate this. It will be great to know the shop involved, the date of when this happened and any other info you may have. Our High Street Shop Support team can be contacted on 0300 200 1333 or via email - support@oxfam.org.uk. The team will be happy to hear from you.

I'd also just like to take the opportunity to say a massive thank you for shopping with us - every purchase helps communities around the world beat poverty 💚

Thanks so much and take care - Rob

Valorada con 1 estrellas sobre 5

DVD set not as described.

I recently purchased a DVD set using the online shop. Advertised as 'as new' I was happy to pay a premium over other possibilities. The DVDs arrived fairly quickly and the DVDs were in good condition. However the item obviously had been donated from a smokers' home evident by the smell and yellowing on the case. Dissappointing the description was not accurate as I could only believe what was stated.

19 de agosto de 2023
Opinión espontánea
Logotipo de Oxfam GB

Respuesta de Oxfam GB

Hello Chris, I'm really sorry to read you're unhappy with the DVDs you purchased from our Online Shop.

It would be really great if you can contact us with a photo of the item and the original description so we can look into this further. Our Online Shop team can be emailed on enquiries@shop.oxfam.org.uk. The team will be happy to hear from you and help.

I'd also just like to take the opportunity to say a massive thank you for shopping with us - every purchase helps communities around the world beat poverty 💚

Thanks again and I hope you might consider shopping with us again in the future - Rob

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