Pacamoving Opiniones 13

Proposition obtenue en 24 heures avec une formule intéressante, nous regrettons cependant que l'entreprise ne puisse pas nous proposer les dates demandées alors que nous nous y prenons avec beaucoup d'avance...

Ils nous ont proposé de décaler contre une réduction importante. Nous avons malgré ça été bien traité, merci à PacaMoving

Prestation à la hauteur des attentes du prix et délais même si tout est rentré vraiment de justesse dans le camion...

Devis obtenu en trois jours pour le déménagement de mes parents âgés. Bien parti pour signer mais nous attendons une date

FUYEEZ!!!!
Lisez attentivement ce message, et ne perdez pas votre temps et votre argent et evitez vous du stress.
Cette société est venu chercher 100% de mes cartons dans mon appartement Parisien debut MAI 2025, et m'a livré mes affaires fin OCTOBRE 2025. J'ai passé 6MOIS sans aucunes affaires. Et pire, ils ont cessé de communiquer avec moi, ils n'ont pas voulu me dire où étaient mes affaires, et n'ont pas voulu que je paye une autre société pour aller les recupérer afin de les ramener chez moi en Irelande. Ils m'ont fait chanter, m'ont menacé, m'ont ghosté : j'ai vécu un enfer avec eux, avec des répercusions catastrophique sur ma vie. Imaginez qu'ils ont coupé tout contact et on meme coupé leur ligne (unique) de telephone. Et pui un jour fin octobre, je reçois un mail qui me dit que mes affaires arrivent le jour meme (alors que je suis au travail), bref je m'arrange pour rentrer, et ils ne viennent pas. Un livreur viendra le lendemain SANS AUCUN equipement adequat pour le demenagement. Le livreur me precise qu'il est livreur et pas demenageur. La communication est impossible car le livreur est polonais et ne parle pas anglais (pas du tout de sa faute, je précise, il ne travaillais meme pas pour PACA, mais pour une autre société). Il me laisse tous mes cartons sur le trottoir. Cartons qui étaient éventrés, sales, et dans un état lamentable. J'ai dû tout faire toute seule, carton par carton (plus d'une cinquantaine, avec certain tres lourd). Evidement je n'avait pas payé pour cela. Cette entreprise est tenu par la pire espece de mediocres et personnes peu scrupuleuses. Des voleurs, menteurs, ne leur faire pas confiance.

Déménagement effectué rapidement et super bien organisés
Entreprise très sérieuse , je conseille

I cannot recommend PACA to anyone.

We've had transport booked well in advance and on the day of the move, PACA cancelled the transport leaving us completely stranded with no alternative.

Now two weeks after, we are being refused the refund of the deposit and get no response.

Do not work with PACA!

C'est une arnaque. Ils m'ont pris l’acompte et ne son jamais venu. Ne leur donner pas votre argent!

ESCROCS
On m'a demandé de payer 420€ de dépot en me confirmant que le transport était booké.
Le jour J on m'annonce en milieu de journée que le transport est annulé.
Depuis pas de son, pas d'image et personne pour rembourser les 420 d'accompte demandé.

A FUIR ABSOLUMENT !

78 Boulevard de la Croisette, Cannes

Je devais déménager ce mardi 29/04/2025 à 9h00.
Personne n'est venu
J'ai leur responsable logistique une fois il me dit qu'il va me rappeler ensuite il ne décroche plus
Second mail vers 11h25 me disant que c'est décalé vers 14h00
Il est 16h40 et personne n'est venu.
Vraiment à fuir 0 fiabilité on peut pas faire confiance

If you love a stressful and tiring life, PACA Moving is your best choice.

I will start with the PROs:
-The truck arrived destination on the day they promised.

If you are ready, I start with CONs:
-They did not obey the payment plan in the contract. They asked for whole payment before move is complete and said truck will not go to target destination if payment is not done.
-They did neither have any professional but also equipped carrying workers. By equipment, I do not even say trolleys or boxes. They have even asked us for duck tapes. And if we did not luckily pack everything already in boxes, they would not do anything.
-They did not do any protection for the households, just stuffed them in the truck even without any stabilizing belts. And of course some household were damaged.
-As I said the truck came to the target location on promised day only 1,5 hours late. But the problem, truck came alone with no carriers, just the driver. Suddenly all responding emails and phone number became silent. No one answered my calls. The guy who only responded per text, asked for extra money for the carrying of household and also accused me of lying about the floor of the apartment, which I already sent them even number of steps, photos of the stairs and location of the apartment.
-Even we have warned them that the household is just thrown inside the truck and will be damaged. We asked for a photo of the status of truck but they responded only: "Do not worry, we are professionals and they will be carried in a protected and safe way". As expected, we had a lot of scratches on dish washer, broken parts on wardrobe rails.
-At the end, after waiting a respond from PACA moving about the carriers for 2 hours. I had to carry the household with the driver, with some extra payment to him. I can not even complain about the driver because he was not PACA employee, only was hired to drive the truck from Paris to Vienna. Only thing that was told him was: "Just drive the truck to this location. And do not ask anything else."

You may ask "Why did you choose this company?" Believe me it was not because they were cheapest. They were not even. They were so interested, responsive and even asking for our preferences and changing some parts of contract, but only until the payment. PACA Moving resemble a brand new sports car until the payment and after payment the engine breaks down and you have to push the car until the finish line.

SUMMARY
Finally as expected they did not responded us regarding our compensation request and we will go on court. If you still say, these stuff can happen and I like to be in court with my moving company, go on, choose PACA Moving (aka EURO MOVE).

Avoid at all costs.

I cannot recommend this moving company under any circumstances. My experience has been nothing short of a nightmare. Here is a summary of the appalling service I received:

Gross Mismanagement: The company, managed by Xavier, significantly underestimated the volume of my belongings (25 m³ quoted vs. 40 m³ actual). As a result, they didn’t bring a large enough truck and caused unnecessary delays.

Unprofessional Packing: Despite paying for a full packing service, the company hired untrained individuals found online, rather than their own staff, to pack my belongings. They didn’t provide adequate packing materials, forcing my family to supply over half the boxes, tape, and bubble wrap at our expense. We paid for complete packing services but spent a whole 2 days helping the men pack as they were unprepared.

Lack of Communication and Rudeness: Xavier was consistently rude, dismissive, and completely unhelpful. He ignored messages for days, provided no updates or GPS tracking as promised in the contract, and never apologized for delays. When I asked a french friend to mediate on my behalf, he shouted at her to go f** herself. This is completely unacceptable behavior for any professional service.

Unacceptable Delays: Our contract guaranteed delivery by a specific date, but my belongings arrived 10 days late. This caused significant additional expenses, including hotel stays, emergency purchases, and childcare challenges.

Extortion: Upon delivery, Xavier demanded an additional €1,500 for the extra volume, refusing to unload my belongings until the payment was made. We were left with no choice but to pay under duress, as he essentially held our belongings hostage.

Failure to Deliver Promised Services: Even after paying for a full-service move, the movers did not reassemble our furniture as outlined in the contract. My family had to do everything ourselves, adding even more stress to an already terrible experience.

This company’s lack of professionalism, gross dishonesty, and complete disregard for their contractual obligations have caused my family immense stress and financial loss. Xavier’s rude and aggressive behavior made an already awful situation even worse.

Do not use PACA Moving, also known as Euro Move.