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Pacaso Opiniones 190

TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The Pacaso team is incredible, starting with Michael on the front end of the sales process flowing over to our home manger Sam who both worked overtime to find a way to close quickly and efficiently (... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Customer service has been extraordinary. I've felt like a VIP during my entire journey -- which started 2 years ago. Pacaso folks kept in touch, then proactively brought me a compelling opportunity.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Sam Archaga and Michael Creed were incredibly helpful on our welcome call. Could not have been more interested in our well being and understanding of the Pacaso program. Made my wife and me very comfo... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I worked with Sam Archaga as my sales rep, and I can’t say enough good things about him. He was consistently helpful, pleasant, and worked with me to create a clear sales strategy that got everything... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Asesor inmobiliario

Acerca de Pacaso

Escrito por la empresa

Own your dream second home for 1/8 the cost with Pacaso.

Enjoy an effortless escape to the place you love — for a fraction of the cost of whole ownership. Pacaso curates exceptional second homes in 40+ sought-after destinations around the world, blending luxury design with turnkey ease.

Your home is cared for by a professional service team, ensuring it’s always ready for your arrival. From the freshly laundered linens to maintenance requests and pristine landscaping, every detail is handled so you can focus on what matters most: making memories.

With Pacaso’s seamless scheduling app, you can plan long stays or book last-minute getaways, enjoying year-round access without the stress of upkeep.

For even more flexibility, our Home Swap program lets you exchange time in your Pacaso with stays at other stunning properties across our global portfolio.


Información de contacto

Promotion box for Pacaso

There’s no place like your second home

Enjoy all the benefits of second home ownership for ⅛ the cost.

4,8

Excelente

TrustScore: 5 sobre 5

190 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Purchasing our second home with Pacaso

The process of purchasing our first Pacaso home was fast and easy. While it was a phenomenal house, it wasn't the perfect fit for our family with three kids. We were able to use the transfer program and it couldn't have been easier to switch houses. Now we’re in a home that’s a much better fit for our family.

Our home manager has been nothing short of amazing. She's not just a manager but a friend, going the extra mile to make our guests feel at home when we can't be there.

Pacaso has truly been a game-changer. It just makes sense for us. It has forced us to take meaningful vacations together as a family. We're invested in this house for the long term, envisioning years of enjoyment and even the possibility of future generations creating memories here. It's the perfect fit for where we are in life right now, and I have zero regrets about our Pacaso investment.

5 de diciembre de 2023
Opinión espontánea
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Respuesta de Pacaso

Hi Jon, thanks for the heartwarming review. We're thrilled to hear you ended up in the right home, and have had a great experience with the team!

Valorada con 5 estrellas sobre 5

Very happy with the process

The team has been great to work with. Chad, Lana, and Phoebe have been very prompt, helpful, and supportive. All we need to do now is have our first stay! Very happy with the process.

27 de octubre de 2023
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Respuesta de Pacaso

Hi Charles, thank you for the review. We're glad our team could help, and hope you enjoy your first stay soon!

Valorada con 5 estrellas sobre 5

Smooth process with all considerations…

Smooth process with all considerations handled well.
Property is well appointed and maintained, everything I needed to sell my existing home and go care free in the location I have loved for so long!

27 de octubre de 2023
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Respuesta de Pacaso

Hi James, thanks for the review. We hope you enjoy your Pacaso for many years to come!

Valorada con 5 estrellas sobre 5

Acquiring a luxury home in a desirable…

Acquiring a luxury home in a desirable area with Pacaso is seamless. The Pacaso team provides proactive, transparent communication. They are professional, knowledgeable, personable, and committed to their clients having an excellent home ownership experience.

15 de octubre de 2023
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Respuesta de Pacaso

Hi Wendi, thank for the review! We're glad our team has delivered an excellent experience, and we hope you enjoy your home for many years to come.

Valorada con 5 estrellas sobre 5

Transparency

Transparency, honesty, flexibility. Fantastic idea, excellent execution. Everybody wins.

25 de septiembre de 2023
Valorada con 5 estrellas sobre 5

Is this really real?

“Is this real? It’s so easy from an agent’s perspective. There has to be a catch. I kept thinking, what’s the hitch? There has to be something in the background. Is it this easy? And it is, it was. It’s that simple, it’s that turnkey. Pacaso took care of everything from the beginning to the end. Every question was answered lickety split. No home inspection, no negotiation. It was flawless and seamless. The joy my client had was the best part. In 15 days we saw the home, financed direct though Pacaso, and closed. It was really, really wonderful.”

8 de febrero de 2023
Opinión espontánea
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Respuesta de Pacaso

Hi Rudy, thanks for the review and trusting us with your client. We hope they enjoy their home for many years to come!

Valorada con 5 estrellas sobre 5

Updated Review After a Year

I'm leaving a second review to update on my experience. I've had my place for about a year now. I love the house we got and have been very pleased with the house maintenance, the booking system, and the overall process. The buying process was a breeze. The booking process is easy. No hate by surly neighbors looking to tar and feather us. My kids love the place, and we enjoy having a vacation spot that feels like our second home. Having storage places to leave your gear has been great. One concern I had going into the purchase was whether you were going to feel like this was AirB&B. However, that has never been an issue. We check in and no one has ever bothered us during our multiple stays or done anything to make it feel like it wasn't our place while we are there. Post-purchase, one concern I had was when Pacaso indicated it was taking house cleaning internal and whether this would result in the upkeep jumping radically as a way to increase profits. That has not been an issue for me. I think needing to internalize the work for consistency is fair given where the labor market has been. One thing people should keep in mind, is that you most likely won't be able to utilize the house 44 days a year per share. There is a day break for cleaning between guests (at least for now), there are caps on summer and holiday booking per share to keep some availability for all, and some available dates fall in mid week periods where you may not be able to stay. That being said, I think Pacaso does everything possible to keep the process fair and ensure there is reasonable availability for all. If you tried to arrange a fractional ownership set up yourself, this is where things would ultimately go to hell in a handbasket - the fighting over who gets what dates. Pacaso allows that process to be outsourced with a fair system that applies to everyone. If you are buying a share from someone, make sure you ask to see what dates they currently have booked. Overall, I think this a great approach to having a fun vacation place if you have some money to spare for a luxury item and do not want to spend the time keeping up a second home.

29 de agosto de 2023
Opinión espontánea
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Respuesta de Pacaso

Hi Troy, thanks for the great review. We appreciate the feedback and hope you enjoy your second home for many years to come!

Valorada con 5 estrellas sobre 5

As soon as I walked into my Pacaso…

As soon as I walked into my Pacaso, I knew it was the right decision. The first time my family visited, a cousin said “You do realize this is the house now that we're all coming to whenever we gather” which I think is amazing. I’ve loved getting to know my neighbors, it really feels like you’re part of the community. For me, Pacaso has been a great way to have home ownership in a place I love, that I get to go back to over and over gain.

4 de febrero de 2023
Opinión espontánea
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Respuesta de Pacaso

Hi Marilyn, thanks for the review! We're so glad to hear that your family is enjoying your Pacaso. Reach out if you need anything -- the team is always here for you!

Valorada con 5 estrellas sobre 5

So Glad we joined Pacaso.

The purchase process was very streamlined, it was the most painless financing I’ve ever been a part of in a real estate transaction. The scheduling has been super easy, we’ve been able to get all the weeks we’ve wanted to get. We live close to our Pacaso so we’re able to take advantage of last-minute weekend trips when they’re available. Pacaso just made sense for us and helped us have access to an amazing vacation home without the risk of a short-term rental where local regulations might change.

29 de agosto de 2023
Opinión espontánea
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Respuesta de Pacaso

Hi Scott, thanks for the review. Enjoy spending time in your Pacaso, and don't hesitate to reach out if we can be of service!

Valorada con 5 estrellas sobre 5

We love our Pacaso house in Vail

We love our Pacaso house in Vail. As empty nesters it is a great place to gather our family and friends. When we are there we are enjoying an incredible house and building memories and when we are not there we have no hassles what so ever! It's been ideal for us.

8 de julio de 2023
Opinión espontánea
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Respuesta de Pacaso

Hi Nancy, thanks for the great review! We are glad you and your loved ones are enjoying your home.

Valorada con 5 estrellas sobre 5

Attention to detail

Attention to details and making it easy

29 de julio de 2023
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Respuesta de Pacaso

Hi Mitch, thanks for the review! Please don't hesitate to reach out to the team if you need anything else.

Valorada con 5 estrellas sobre 5

The Next Disruptor

My wife and I owned and rented a 2nd home for 15 years before we decided it’s too much hassle. We found ourselves spending more time repairing, cleaning, and restocking instead of enjoying our home.

When I came across the Pacaso listing for the share we ultimately purchased, I thought it was too good to be true. After going through the sales and purchase process I could only think how Pacaso is the next disruptor in real estate. Sorta like your first ride share experience when you get out and think, “wow, this is a game changer!”

Since purchasing our share early 2022, Pacaso has been everything we were hoping and more. Beautiful home (check), lower ownership costs (check), red carpet treatment (check), and no tools required!

Thanks, Pacaso!

30 de junio de 2023
Opinión espontánea
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Respuesta de Pacaso

Hi Spencer, thank you for the review. The team is always here for you and we hope you enjoy your second home for many years to come!

Valorada con 5 estrellas sobre 5

Top Notch Experience

My experience to date with Pacaso has been top notch. Their communication has been great. They have a real eye for detail and for making interactions with them special. It feels like a very personal connection!

4 de junio de 2023
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Respuesta de Pacaso

Hi Lori, thank you for the review! We're glad you've had a great experience with our team.

Valorada con 5 estrellas sobre 5

As a Pacaso homeowner

As a Pacaso homeowner, the experience has been fantastic. Purchase experience is seamless, and with their financing option, was totally hassle free. I’ve owned for nearly two years and we’ve always been pleased with our ability to get access the the house, as well as the condition of the property when we arrive. All in all, it’s been a very positive experience. Would highly recommend it!

28 de mayo de 2023
Opinión espontánea
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Respuesta de Pacaso

Hi Mat! Thank you for the great review! We're so glad you're enjoying your second home.

Valorada con 5 estrellas sobre 5

Such helpful and professional people

Such helpful and professional people. Very personable. Made for a great experience in evaluating and choosing a 2nd home for great family vacations!

6 de mayo de 2023
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Respuesta de Pacaso

Hi Joe, Thank you for the review! Glad to hear everything has gone well, and we hope you enjoy your new home for years to come. Reach out if you need anything -- the team is always here for you!

Valorada con 4 estrellas sobre 5

Very Good Process (w/ some suggested tweaks)

Overall, I would rate the buying experience as Very Good - just a slight notch below excellent. I have not stayed at the property yet, so I can't comment on full owner experience at this time. I thought that the primary interfaces (sales agent, home manager, finance lead) were very professional, straight forward, and responsive. I had a buyer's agent and attorney working with me on the deal, and all three of us felt the Pacaso team was great to work with.

There was one area where I felt there could be some space for improvement. Although the team seemed to be well intentioned, I thought it was a little more challenging to get property details / financials during Due Diligence period than it could be. I would've expected that some of the questions (e.g., balance sheet, details on the budget assumptions, documented list of property improvements made by Pacaso) would have already been prepared and packaged for buyer visibility. It seemed that some of this material was only pulled together and available because I asked for it. They were NOT being secretive, it just took a bit to get the info and it wasn't always packaged in easy to digest formats. I'd just be surprised if these are not common info requests from buyers.

Overall, I am very pleased and look forward to staying at the property. From what I can tell, the app and booking technology / process seems to be efficient and fair.

28 de abril de 2023
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Respuesta de Pacaso

Hi Bruce, thank you for your review. While we're glad to read that you had great interactions with our team, we're sorry that some areas weren't as smooth as they could have been. Thanks again for the valuable feedback and reach out if you ever need anything - the team is always here for you. We're excited for you to start enjoying your new second home!

Valorada con 5 estrellas sobre 5

Pacaso staff were all friendly

Pacaso staff were all friendly, transparent and accommodating. A special touch was helping us by providing a portable crib and being willing to set up gates before our visit to keep our grandchild from falling.

14 de abril de 2023
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Respuesta de Pacaso

Hi Penny, thank you for your review. We love sharing these comments with the Crew. The team is always here for you and we hope you enjoy your second home for many years to come!

Valorada con 5 estrellas sobre 5

Property exceeded my expectations and…

Property exceeded my expectations and the service was outstanding.

11 de abril de 2023
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Respuesta de Pacaso

Hi Tim - thank you for the kind review. We hope you enjoy your Pacaso for many years to come. The team is always here for you!

Valorada con 5 estrellas sobre 5

Our orientation to our Pacaso home

Our "onboarding" session and actual onsite house orientation was very informative and thorough, and all the staff were very friendly, supportive, and happy to answer all our questions.

14 de abril de 2023
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Respuesta de Pacaso

Hi Leo - thank you for the great review and thrilled to read about your onboarding experience. May you enjoy your new home for many years to come - the team are always here for you!

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