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Pacaso Opiniones 190

TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The Pacaso team is incredible, starting with Michael on the front end of the sales process flowing over to our home manger Sam who both worked overtime to find a way to close quickly and efficiently (... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Customer service has been extraordinary. I've felt like a VIP during my entire journey -- which started 2 years ago. Pacaso folks kept in touch, then proactively brought me a compelling opportunity.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Sam Archaga and Michael Creed were incredibly helpful on our welcome call. Could not have been more interested in our well being and understanding of the Pacaso program. Made my wife and me very comfo... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I worked with Sam Archaga as my sales rep, and I can’t say enough good things about him. He was consistently helpful, pleasant, and worked with me to create a clear sales strategy that got everything... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Asesor inmobiliario

Acerca de Pacaso

Escrito por la empresa

Own your dream second home for 1/8 the cost with Pacaso.

Enjoy an effortless escape to the place you love — for a fraction of the cost of whole ownership. Pacaso curates exceptional second homes in 40+ sought-after destinations around the world, blending luxury design with turnkey ease.

Your home is cared for by a professional service team, ensuring it’s always ready for your arrival. From the freshly laundered linens to maintenance requests and pristine landscaping, every detail is handled so you can focus on what matters most: making memories.

With Pacaso’s seamless scheduling app, you can plan long stays or book last-minute getaways, enjoying year-round access without the stress of upkeep.

For even more flexibility, our Home Swap program lets you exchange time in your Pacaso with stays at other stunning properties across our global portfolio.


Información de contacto

Promotion box for Pacaso

There’s no place like your second home

Enjoy all the benefits of second home ownership for ⅛ the cost.

4,8

Excelente

TrustScore: 5 sobre 5

190 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Very professional employees

Very professional employees. Made the entire experience enjoyable

1 de abril de 2023
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Respuesta de Pacaso

Hi Gail, Thank you for the review! Glad to hear everything has gone well, and we hope you enjoy your new home for years to come. Reach out if you need anything -- the team is always here for you!

Valorada con 5 estrellas sobre 5

The team works well together and makes…

The team works well together and makes it a pleasant experience doing business.

8 de abril de 2023
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Respuesta de Pacaso

Hi Mark, Thanks for the great review! Enjoy spending time in your new home, and don't hesitate to reach out if we can be of service!

Valorada con 1 estrellas sobre 5

so far awful

so far, just awful. the booking system is an absolute disaster with no ability to get the 44 days a year I was promised. It’s confusing and clunky. Why can we only get mid week dates? Why am I only entitled to the dates that my seller had booked? no on ever explained use prior. Obviously more homeowners getting more than 44 days a year. They game the system, book 6 days, and stay the 1 extra. No summer dates. We still have gotten our locker. This time house was a mess and then no hot water. Worse yet, impossible to speak with anyone on the team other than the house rep who seems to change monthly. Just a very disappointing experience for everyone and I want out. Would not recommend to anyone - be very careful with this.

30 de marzo de 2023
Opinión espontánea
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Respuesta de Pacaso

Hi Brian - Thanks for letting us know about your experience. We appreciate your feedback. We care deeply about creating a positive owner experience, and a member our management team will be reaching out shortly to follow up.

Valorada con 5 estrellas sobre 5

The team at Pacaso provided us a professional, fast and financially viable way to open a second home

The team at Pacaso provided us a professional, fast and financially viable way to own not just any second home, but an absolute diamond!! Combine that with an app to book, a home manager to handle things when they come up… lovely.

13 de marzo de 2023
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Respuesta de Pacaso

Hi Amy! Thank you for the great review! Glad to hear everything has gone well, and we hope you enjoy your new home for years to come. Reach out if you need anything -- the team is always here for you!

Valorada con 5 estrellas sobre 5

I bought one share in a home about 6…

I bought one share in a home about 6 months ago. So far I've loved the home and the process was easy. The house is perfectly clean each time we've used it, and we've been able to find a reasonable number of dates for a 1/8 share. If you are an extremely busy professional who wants the fun part of having a vacation home without dealing with the hassles and you have money to spare, this is a good option. I would not consider this an investment to make money though. It's a luxury pure and simple. My only complaints are pretty minor and would not prevent me from buying again. One is that the home manager had agreed to come meet us during our first stay but flaked. Second, Pacaso has moved the cleaning services in-house versus outsourcing to 3rd parties. Corporations being Corporations, my concern is that we may see some rather steep price increases relating to cleaning fees and home management.

24 de octubre de 2022
Opinión espontánea
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Respuesta de Pacaso

Hi Troy, Thank you for providing your feedback. We're glad to hear that you've been enjoying your home and we've noted your concerns. Our management team has been made aware and will be reaching out to you. Again, thank you for your feedback, the team is always here for you.

Valorada con 5 estrellas sobre 5

Everyone I have dealt with at Pacaso…

Everyone I have dealt with at Pacaso have been extremely helpful and any question or concern I had they answered with knowledge and honesty.

20 de febrero de 2023
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Respuesta de Pacaso

Hi Robert, Thanks for the great review! The team is always here for you and we hope you enjoy your second home for many years to come!

Valorada con 5 estrellas sobre 5

So far, so good!

We are new owners enjoying our first stay in our Pacaso house on Hilton Head. The house is fabulous and Hilton Head is fabulous. Our experience with Pacaso so far has been very impressive. Everyone we have dealt with (sales, house manager, admin, the CEO) has been extremely helpful and professional. The documents were reasonable. I sent the insurance coverage info to my broker and he said it was all good. The furnishings in the house (pots, pans, throw blankets, soap dispensers, grill tools, whatever you can think of) is extremely high quality and well thought-out. So far, a very impressive experience. Now, the house itself is practically brand new, and we are only the 3rd owners to buy a share, So the house has not yet seen heavy duty use. The real test will be if they are able to keep it pristine after a couple of years of wear and tear. Stay tuned for that evaluation sometime in the future. But so far, so good!

17 de febrero de 2023
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Respuesta de Pacaso

Hi! Thank you for the great review! Glad to hear everything has gone well, and we hope you enjoy your new home for years to come. Reach out if you need anything -- the team is always here for you!

Valorada con 5 estrellas sobre 5

All Pacaso individuals have been very…

All Pacaso individuals have been very personal…great experience

31 de enero de 2023
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Respuesta de Pacaso

Hi SJR, Thanks for the great review! Enjoy spending time in your new home, and don't hesitate to reach out if we can be of service!

Valorada con 5 estrellas sobre 5

Great communication.

23 de enero de 2023
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Respuesta de Pacaso

Hi Nicolo, Thanks for your kind review! We're excited for you to start enjoying your new second home! Reach out if you ever need anything -- the team is always here for you.

Valorada con 5 estrellas sobre 5

Everyone at Pacaso has been extremely…

Everyone at Pacaso has been extremely helpful, professional, and responsive. They made buying a fabulous second home easy and affordable! We have been impressed!

4 de febrero de 2023
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Respuesta de Pacaso

Hi Elizabeth, Thank you for the review! Glad to hear everything has gone well, and we hope you enjoy your new home for years to come. Reach out if you need anything -- the team is always here for you!

Valorada con 5 estrellas sobre 5

Great partnership

The intro calls have been super pleasant. The Welcome Team has been super helpful so far

18 de enero de 2023
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Respuesta de Pacaso

Hi Don, Thanks for the review! We really appreciate it, and the team is always here for you.

Valorada con 5 estrellas sobre 5

Incredible first experience

Our closing process was extremely smooth and fast. As part of the closing process we booked our first stay for October 6, the property manger met us at the home and gave us a personal tour of everything. So far Pacaso has far exceeded our expectations.

6 de octubre de 2022
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Respuesta de Pacaso

Hi Jarrod, Thanks for your review! We're so glad you had an easy closing and enjoying your first stay. May it be the first of many -- enjoy your new home!

Valorada con 5 estrellas sobre 5

Home Buying Experience

The entire process from start to finish was made easy. They were organized and had the details well thought out, which made the home buying experience enjoyable. Any question I had was promptly answered.

1 de septiembre de 2022
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Respuesta de Pacaso

Hi Lori, Thank you for the review! Glad to hear everything has gone well, and we hope you enjoy your new home for years to come. Reach out if you need anything -- the team is always here for you!

Valorada con 5 estrellas sobre 5

House Manager Intro

The team at Pacaso continues to impress us. We have enjoyed all interactions with Pacaso team members.

16 de septiembre de 2022
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Respuesta de Pacaso

Hi Grant, Thanks for the kudos! We really appreciate it, and the team is always here for you.

Valorada con 5 estrellas sobre 5

everyone has been fantastic

everyone has been fantastic. From Mischa, to Lanre, and Pheobe, everyone has been helpful

15 de septiembre de 2022
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Respuesta de Pacaso

Hi Katie, Thank you for the review! Glad to hear everything has gone well, and we hope you enjoy your new home for years to come. Reach out if you need anything -- the team is always here for you!

Valorada con 5 estrellas sobre 5

Our new Napa home

Our family was looking into a vacation property.
We didn't need or want a 365 home.
What we did want is a large really nice home in a location that allowed us to lure friends and family to gather.
We didn't want the obligations associated with second homes either, such as management, upkeep, bills etc.
Pacaso offered exactly that

1 de septiembre de 2022
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Respuesta de Pacaso

Hi Derick, Thanks for your review! We're so glad we could provide an option that worked well for you and your family. A second home should be enjoyable and we hope you have many wonderful experiences in your new Pacaso!

Valorada con 5 estrellas sobre 5

Malibu Dream Home

My wife and I had many questions while we were considering a Pacaso second home investment: financing, scheduling, LLC particulars and community acceptance. The staff were very very friendly, responsive and forthcoming in fielding all of our questions/concerns. We were intrigued by the home ownership model and ultimately decided to make an investment in a Malibu beach home. So glad we did! The property is even more beautiful in person: tastefully decorated and well appointed in terms of in-home amenities. We are very happy with our purchase, and we may consider an additional Pacaso investment in the future.

30 de agosto de 2022
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Respuesta de Pacaso

Hi Christian, Thank you for the review! Glad to hear everything has gone well, and we hope you enjoy your new home for years to come. Reach out if you need anything -- the team is always here for you!

Valorada con 5 estrellas sobre 5

Great people!

We have been extremely impressed with Pacaso so far! The staff is exceptional.

7 de agosto de 2022
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Respuesta de Pacaso

Hi Elizabeth,
Thanks for the great review! The team is always here for you and we hope you enjoy your second home for many years to come!

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