The Pacaso team is incredible, starting with Michael on the front end of the sales process flowing over to our home manger Sam who both worked overtime to find a way to close quickly and efficiently (... Ver más
La empresa ha respondido

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
The Pacaso team is incredible, starting with Michael on the front end of the sales process flowing over to our home manger Sam who both worked overtime to find a way to close quickly and efficiently (... Ver más
La empresa ha respondido
Customer service has been extraordinary. I've felt like a VIP during my entire journey -- which started 2 years ago. Pacaso folks kept in touch, then proactively brought me a compelling opportunity.... Ver más
La empresa ha respondido
Sam Archaga and Michael Creed were incredibly helpful on our welcome call. Could not have been more interested in our well being and understanding of the Pacaso program. Made my wife and me very comfo... Ver más
La empresa ha respondido
I worked with Sam Archaga as my sales rep, and I can’t say enough good things about him. He was consistently helpful, pleasant, and worked with me to create a clear sales strategy that got everything... Ver más
La empresa ha respondido
Escrito por la empresa
Enjoy an effortless escape to the place you love — for a fraction of the cost of whole ownership. Pacaso curates exceptional second homes in 40+ sought-after destinations around the world, blending luxury design with turnkey ease.
Your home is cared for by a professional service team, ensuring it’s always ready for your arrival. From the freshly laundered linens to maintenance requests and pristine landscaping, every detail is handled so you can focus on what matters most: making memories.
With Pacaso’s seamless scheduling app, you can plan long stays or book last-minute getaways, enjoying year-round access without the stress of upkeep.
For even more flexibility, our Home Swap program lets you exchange time in your Pacaso with stays at other stunning properties across our global portfolio.
18 E. 4th Street Suite 902, 45202, Cincinnati, Estados Unidos

Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Very professional employees. Made the entire experience enjoyable

Respuesta de Pacaso
The team works well together and makes it a pleasant experience doing business.

Respuesta de Pacaso
so far, just awful. the booking system is an absolute disaster with no ability to get the 44 days a year I was promised. It’s confusing and clunky. Why can we only get mid week dates? Why am I only entitled to the dates that my seller had booked? no on ever explained use prior. Obviously more homeowners getting more than 44 days a year. They game the system, book 6 days, and stay the 1 extra. No summer dates. We still have gotten our locker. This time house was a mess and then no hot water. Worse yet, impossible to speak with anyone on the team other than the house rep who seems to change monthly. Just a very disappointing experience for everyone and I want out. Would not recommend to anyone - be very careful with this.

Respuesta de Pacaso
The team at Pacaso provided us a professional, fast and financially viable way to own not just any second home, but an absolute diamond!! Combine that with an app to book, a home manager to handle things when they come up… lovely.

Respuesta de Pacaso
I bought one share in a home about 6 months ago. So far I've loved the home and the process was easy. The house is perfectly clean each time we've used it, and we've been able to find a reasonable number of dates for a 1/8 share. If you are an extremely busy professional who wants the fun part of having a vacation home without dealing with the hassles and you have money to spare, this is a good option. I would not consider this an investment to make money though. It's a luxury pure and simple. My only complaints are pretty minor and would not prevent me from buying again. One is that the home manager had agreed to come meet us during our first stay but flaked. Second, Pacaso has moved the cleaning services in-house versus outsourcing to 3rd parties. Corporations being Corporations, my concern is that we may see some rather steep price increases relating to cleaning fees and home management.

Respuesta de Pacaso
Everyone I have dealt with at Pacaso have been extremely helpful and any question or concern I had they answered with knowledge and honesty.

Respuesta de Pacaso
We are new owners enjoying our first stay in our Pacaso house on Hilton Head. The house is fabulous and Hilton Head is fabulous. Our experience with Pacaso so far has been very impressive. Everyone we have dealt with (sales, house manager, admin, the CEO) has been extremely helpful and professional. The documents were reasonable. I sent the insurance coverage info to my broker and he said it was all good. The furnishings in the house (pots, pans, throw blankets, soap dispensers, grill tools, whatever you can think of) is extremely high quality and well thought-out. So far, a very impressive experience. Now, the house itself is practically brand new, and we are only the 3rd owners to buy a share, So the house has not yet seen heavy duty use. The real test will be if they are able to keep it pristine after a couple of years of wear and tear. Stay tuned for that evaluation sometime in the future. But so far, so good!

Respuesta de Pacaso
All Pacaso individuals have been very personal…great experience

Respuesta de Pacaso
Everyone at Pacaso has been extremely helpful, professional, and responsive. They made buying a fabulous second home easy and affordable! We have been impressed!

Respuesta de Pacaso
Great people helping with the process.
Great properties

Respuesta de Pacaso
The intro calls have been super pleasant. The Welcome Team has been super helpful so far

Respuesta de Pacaso
Our closing process was extremely smooth and fast. As part of the closing process we booked our first stay for October 6, the property manger met us at the home and gave us a personal tour of everything. So far Pacaso has far exceeded our expectations.

Respuesta de Pacaso
The entire process from start to finish was made easy. They were organized and had the details well thought out, which made the home buying experience enjoyable. Any question I had was promptly answered.

Respuesta de Pacaso
The team at Pacaso continues to impress us. We have enjoyed all interactions with Pacaso team members.

Respuesta de Pacaso
everyone has been fantastic. From Mischa, to Lanre, and Pheobe, everyone has been helpful

Respuesta de Pacaso
Our family was looking into a vacation property.
We didn't need or want a 365 home.
What we did want is a large really nice home in a location that allowed us to lure friends and family to gather.
We didn't want the obligations associated with second homes either, such as management, upkeep, bills etc.
Pacaso offered exactly that

Respuesta de Pacaso
My wife and I had many questions while we were considering a Pacaso second home investment: financing, scheduling, LLC particulars and community acceptance. The staff were very very friendly, responsive and forthcoming in fielding all of our questions/concerns. We were intrigued by the home ownership model and ultimately decided to make an investment in a Malibu beach home. So glad we did! The property is even more beautiful in person: tastefully decorated and well appointed in terms of in-home amenities. We are very happy with our purchase, and we may consider an additional Pacaso investment in the future.

Respuesta de Pacaso
We have been extremely impressed with Pacaso so far! The staff is exceptional.

Respuesta de Pacaso
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.