Pacific For Less Opiniones 

332
TrustScore: 5 sobre 5

5,0

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Valorada con 5 estrellas sobre 5

My husband and I used Pacific For Less twice for our trips to Bora Bora. They provided excellent service and we can't be happier with our experience. Our stay at St. Regis Bora Bora was amazing, and w... Ver más

Valorada con 5 estrellas sobre 5

Cathi and her team at Pacific for Less were awesome. Very knowledgeable and attentive to every request we made - even changing our hotel a month before. Even when Air Tahiti Nui cancelled our flight... Ver más

Valorada con 5 estrellas sobre 5

We booked with Claudia twice both as a large family group, since I didn’t want to deal with the logistics of large groups and older people. She made our vacation so relaxing by organizing & booking ev... Ver más

Valorada con 5 estrellas sobre 5

Pacific For Less was great to work with. They were wonderful guides as far as setting our itinerary that helped us put together the trip of our dreams. Their suggestions on the details of our trip wer... Ver más

Información sobre la empresa

  1. Agencia de viajes

Información proporcionada por diversas fuentes externas

We have been assisting clients from around the world with travel arrangements to French Polynesia for over 23 years, and we have an A+ rating with the Better Business Bureau. As one of the leading luxury travel planners for French Polynesia, we have established excellent personal relationships with the management at the best hotels, and make it our business to know everything we need to know in service of our clients, who are mostly honeymooners, anniversary couples, or people celebrating a very special milestone in their lives -- the island of Bora Bora is just that kind of place. We are committed to your satisfaction with our services, and that's why over 60% of our business comes from referrals from our previous customers. When you book with Pacific For Less, you are completely supported by a team that is extremely knowledgeable about this destination, before and during your trip. You also get our personal cell phone number when you travel, so if you encounter any challenges, or anything is not meeting your expectations, we are right there to assist you, so you can relax. Our clients love the peace of mind they experience on their trips, knowing that they are in our capable hands.


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5,0

Excelente

TrustScore: 5 sobre 5

332 opiniones

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5,0

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(332)

25 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great Value, Service, and Experience!

We are so grateful that we used Pacific For Less for our honeymoon to French Polynesia! They rescheduled due to the pandemic quickly, easily, and professionally. I always felt secure in the regular updates and information I received. Even without the pandemic, we loved the ease of scheduling and information provided. We even got a cute gift of a coral donation in our name as we returned. We received a free ATV ride by booking with them and it was a highlight of our trip. They were great with scheduling our wedding ceremony at a third party location that I located, as well. They were spot on with the hotel recommendation, as we saw other hotels it did appear that the Hilton Lagoon and Spa in Moorea had the best lagoon, we noticed this from lookout points, as well! Staff was always friendly, responsive, and helpful. Highly recommend!

25 de noviembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

This was our second time booking our…

This was our second time booking our Bora Bora trip with Pacific for Less and we can’t express how wonderful the team was! Even during the craziest of times with COVID19, they made everything go seem less and felt extremely safe during our entire trip. Claudia is amazing, I can’t speak highly enough about her and the rest of the team. We can’t wait to return to Bora Bora and use Pacific for Less for all of our traveling plans. 10/10 every time! Thank you team, we can’t thank you enough for booking the trip of our dreams again.

23 de noviembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Superb Pacific Travel Agency! (Le Bora Bora -formerly Bora Bora Pearl Beach Resort & Spa)

This is a SUPERB travel agency and experts in Pacific trips.
We were initially hesitant to using them for our trip to Bora Bora in French Polynesia because we had never heard of Pacific For Less (PFL) before, only big names such as Costco Travel, etc.

After reading many excellent reviews of their clients' past experiences and initial phone discussions with Cathi, PFL's Tahiti travel specialist, we decided to choose them to book our anniversary trip.

Cathi was patient with us and prepared several packages for us to fit our interest and, especially, budget. She was professional, approachable, showed empathy and very knowledgeable of the packages and related hotels.

We had to take our time to review and save for the trip. Cathi patiently waited, for months, until we were ready. We finally came back to her and chose Le Bora Bora (formerly Bora Bora Pearl Beach Resort & Spa).

We were initially hesitant to book with Le Bora Bora because the photos the hotel had showed an outdated property, but Cathi assured this property was being renovated and would have a soft-opening during our scheduled stay. At our request, Cathi procured recent photos from the hotel and we were quite pleased and relieved after that.

We made our corresponding deposits, travel and hotel reservations (I communicated with Jeanna, the accounting manager) for these. Jeanna was always so helpful, willing and able to assist us even with things not related to billing or payments.

Then Monika, who was like our Personal Concierge at PFL, made reservations for activities and things we wanted to schedule during our say. We thank her making the scheduling easy for us.

Jennifer, the Senior Travel Consultant, kept us updated on important information for our travel (required COVID testing, travel insurance, etc.).

Claudia, the Managing Director, was also readily available.

When we arrived at Le Bora Bora, our jaws dropped with pleasant surprised when we saw that the even the recent pictures we got did not do justice to the current beauty of the hotel property, our overwater room, the pool, the restaurant, the lobby, etc. It was STUNNING!

Pacific For Less is excellent travel agency team that runs like well-oiled machine. Everyone doing their part and going above and beyond for their clients.

We HIGHLY recommend Pacific For Less to help you tailor a trip of a lifetime.

16 de noviembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

We usually book our own travel but…

We usually book our own travel but decided to use PFL for our Bora Bora trip due to the significant expense of the trip, their expertise in the region, and the overwhelmingly positive reviews about their agency.

Cathy, Monika, and Jeanna all did a fabulous job at answering our questions and helping us create the perfect itinerary for our trip. Their intimate knowledge of the properties and available activities on Bora Bora were very impressive and every suggestion they made worked our perfectly for us.

13 de noviembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Navigating COVID-19 & Honeymoon Planning? Call Pacific for Less

Claudia & the Pacific for Less team made for the most amazing and stress-free honeymoon experience, even in light of the pandemic in 2020. My wife and I booked our 11-day Bora Bora honeymoon through Pacific for Less originally slated for April, though we ultimately had to shift our wedding & honeymoon to August. Claudia kept us up-to-date with the news on travel restrictions as we got closer to our original departure and ultimately was able to reschedule our entire trip for no additional cost. Totally stress free. Even during our trip, Pacific for Less checked to make sure we had everything we needed and were very helpful in booking excursions and dinners. Anyone looking to book a once-in-a-lifetime trip to French Polynesia should definitely call Pacific for Less. They are wonderful to work with and take the stress out of planning such a big trip.

23 de octubre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Just remember...Pacific For Less

Truly a remarkable experience working with Pacific For Less, planning our 25th anniversary trip of a lifetime to French Polynesia. Claudia and team are the best in the business, period.

I have never worked with a travel agent before because I have always felt that if I do the research myself, I can find a better deal than someone else. This strategy seemed to produce real results in previous vacations I planned. I initially did a lot of research for this trip finding a great deal at Costco. Before I booked, I read several reviews that highlighted Pacific For Less and the unbelievable service and value they provide. With the investment I was making in this trip, I felt compelled to call them and see what they can offer.

From the moment I called, I just felt like I was dealing with a family member looking out for my best interests based on what we were looking for in this adventure. They were just so knowledgeable and friendly. While the initial costs were surprisingly comparable to Costco, the value really surfaced during this pandemic.

During the pandemic, French Polynesia closed its borders and international travel was put on hold for several months. Resorts shut their doors. This affected our travel dates in June. This might have created some anxiety, panic, and confusion for may travelers, but not for us. Pacific For Less was constantly providing communications on what was going on from day one. I never had to reach out to them, as they Initiated every call, text, email. Several times a week they were providing updates based on French Polynesia government travel guidelines, new resort protocols, and airport COVID testing rules and locations. They were like my own personal assistant, taking care of every detail. It was not one person, but a team working flawlessly together to keep me informed. Once they provided the dates of when the islands would re-open, we easily updated our itinerary without any issues. One of the biggest surprises was that because of their existing relationships with the resorts, they were able to get us free dinners at the resorts as a thank you for re-booking! Food and drinks in French Polynesia are really expensive because of the remote location. This saved us close to $1800 that we expected to pay!! Once we arrived, we even were upgraded on our rooms.

During the vacation we had some questions and called them directly as they are on the same time zone, and they answered immediately. Even after hours they responded and keep us at ease. Just impeccable service.

Our vacation was for 10 nights that included Mo’orea, Taha’a, and Bora Bora. The best vacation we have ever experienced, from start to finish.

Once we returned, Claudia called and was interested in hearing about the trip: the highs, and lows (none), and if there was anything else they could have done to enhance our experience. Just a true professional to continue to want to impress and service her clients. We ended up talking for an hour about our experience in paradise, all because they planned it for us. She really cares about her clients.

Claudia and team, I have never written a review before, and want to thank each of you for an amazing vacation, and travel experience. Pacific For Less exemplifies what a Travel Agency should stand for.

20 de octubre de 2020
Opinión espontánea
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Respuesta de Pacific For Less

Brian and Lisa, our whole team wishes to thank you for this beautiful review! We've been sharing it around the office today, and you really brought the smiles. We are so touched, and couldn't have asked for a better testimonial of what we strive to do for our clients. Thank you!!

Valorada con 5 estrellas sobre 5

Incredible experience!

We got out honeymoon to French Polynesia planned by Pacific for Less and it was incredible! This was the first time we reached out to a travel agent and it was well worth it. Our honeymoon was a very important trip for us, and we really wanted to make sure everything go smoothly, especially during these uncertain times. From start to finish, the trip was amazing. Claudia was really helpful and ensured all details were taking care of. I will definitely recommend this agency to anybody looking to travel to French Polynesia. Definitely the best trip of our lives!

13 de octubre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Incredibly happy with pacific for less

Incredibly happy with pacific for less. Like others I was a bit hesitant about giving a company out of Hawaii so much money for a trip with meeting them but I’m so glad I did! I couldn’t image traveling during COVID without all their help! We had to rebook our vacation twice but they made it very easy (no fees!) and always kept up informed on what was going on in Bora Bora. Highly recommend!

28 de septiembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

OUTSTANDNG Service on an OUTSTANDING Trip!!!!

This was our 2nd trip to the South Pacific and the 1st time we used Pacific for Less. Having used Tahiti Legends the 1st time we found there was NO comparison to Pacific for Less. The service level from PFL was OUTSTANDING!!!! Jennifer and Jeanna were EXCEPETIONAL to work with!! From prompt follow-up to timely updates all interactions were easy and pleasurable. We found PFL went above and beyond on assisting with complimentary upgrades to personalized service throughout the trip to even "checking in" during travel to the South Pacific to see if everything was going okay. Who does things like that?? Pacific for Less does!!! Without a doubt on our next trip to the South Pacific (which there will be) we plan on using PFL!! BTW - their pricing was great and couldn't be touched by everyone we checked!!!

27 de septiembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

5 star trip of a lifetime

Claudia and everyone else at Pacific for Less went above and beyond to ensure that our trip was nothing less than perfect. Every excursion, reservation, and experience was organized and well -managed. The team made sure that we were provided with phenomenal options for our trip, while keeping our itinerary as flexible as necessary due to the COVID-19 obstacles. I seriously cannot thank them enough for an unforgettable honeymoon experience! Claudia spent COUNTLESS HOURS over the past year to help reorganize our trip—she booked, rebooked, made phone calls, reorganized transfer and excursion details, provided us with information about dining, must-do tours, etc. all while making us feel like her only clients. My husband and I have memories from Moorea and St. Regis Bora Bora that we will cherish forever. For that reason—and a million others—we will always book through Claudia at Pacific for Less for any future trips like this.

23 de septiembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Claudia and her team at Pacific For…

Claudia and her team at Pacific For Less are absolutely the best travel agents around. They have booked two trips now for us to Bora Bora and they really were the difference in making both of our trips spectacular. They are so knowledgeable and take the proper amount of time to get to know you so they can personalize your trip. We will never go anywhere else for any of travel needs.

2 de septiembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Thank you Pacific For Less!!!

Thank you Pacific For Less! For a near-flawless vacation, even in these challenging times! This was a dream of ours for years -- our 40th anniversary trip! With your expert help, we did it! From the countless changes in itinerary that we made, to the COVID testing, to the reps waiting for us at each juncture with our name signs, and the seamless transfers, we want you to know how much we appreciated all of that! I can't say enough how pleased we were with your professionalism, and care. Thank you, thank you!!!

31 de agosto de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

We have used Claudia and her team at…

We have used Claudia and her team at Pacific for Less for 4 trips to French Polynesia now. We are VERY happy repeat customers and highly recommend Pacific for Less. Claudia and team are very knowledgeable, customer focused and honest about strengths and weaknesses of travel arrangements, hotels and experiences. Claudia is very responsive when you are planning your trip and when you are in French Polynesia needing adjustments to the trip. Five stars.

12 de agosto de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Top Notch Service - everything was PERFECTION.

Allow me to start by stating Claudia and her team assisted us with our honeymoon at St. Regis Bora Bora back in 2014. Everything was arranged perfectly for us back then.

Come November 2019, we are celebrating our 5th anniversary and decided to return to Bora Bora, this time with our 3-year old twins. Pacific For Less arranged everything for us once again (this time we chose to stay at the Four Seasons), and I cannot begin to tell you how flawless everything was. Claudia made sure our life before and during travel would be a breeze, considering we are travelling with little kids. She gracefully made adjustments with our seats on the plane, and our package included access to the VIP Lounge in Tahiti. This was a much needed bonus, as our kids enjoyed the trip soooo much, that they were so tired by the time we were leaving the islands. The airconditioned VIP Lounge (with lots of snacks) was a lifesaver. Claudia and her team also arranged for us to have a private Safari Lagoon Tour which included an informal photoshoot at the resort and during the tour. It's truly something we would treasure forever. Although specific villas cannot be guaranteed upon reservation (only villa types, but not the specific ones), Claudia did everything in her power to ensure we were assigned one that is kid-friendly (in shallow waters) to give us peace of mind in case our twins would accidentally fall over. The Four Seasons did board up our balcony with plexi-glass as well. Oh, and let me not forget the service we received upon arrival in Tahiti - complete with a lei reception, and us being escorted to a "special VIP lane", avoiding the long lineup at the customs area (again, definite bonuses when travelling with little kids!) We were most definitely pampered the entire trip.

Obviously, a trip to French Polynesia is expensive. As they say, you get what you pay for. I can honestly say that even if we're among "the average middle class" who can only afford to do this trip once every 5 years or so and have had to make "cheaper" choices to make this trip more affordable and plausible for us, Claudia made us feel as if we're as important as the next millionaire client.

I only hope and pray we are able to return for our 10th anniversary, 5 years from now. I can most definitely guarantee we will be dealing with Pacific For Less again when that time comes.

Māuruuru roa, Claudia and the entire Pacific For Less team! You guys have impacted our lives in more ways than you could imagine.

12 de mayo de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic Travel Agency and Superb Service!

Imagine being on your honeymoon and COVID-19 happens...

Being in a foreign country, we heard many rumors from other guests and at the resort about what would happen to tourists on the island as information on the island was limited. Claudia was extremely helpful in maintaining communication throughout all the frequent and changing developments. She rebooked our flights to fly back home to the USA as the government banned tourists from being in the country. While we unfortunately didn’t make it to Bora Bora from Moorea, she was able to give us a full refund for that part of our trip. I couldn’t imagine trying to rebook this travel back home without her help. Having her open line of communication was invaluable during this crisis and she worked hard to try to put us at ease by giving us frequent updates on the changing government guidelines at the time.

On top of this, the process of booking the trip was so fun. They gave invaluable insights about the hotels, excursions (give you two free ones!), on-island eating, etc. You can really trust Pacific for Less through this entire process. I would totally recommend!

6 de mayo de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Most Incredible Honeymoon!!

My husband booked our 2 week honeymoon at St. Regis Bora Bora through Pacific For Less, and it was an absolute dream!! Literally perfect weather (late September, rained 1 day) and amazing over water villa! Staff was top knotch! We took them up on the helicopter tour, jet ski tour, two spa days, and watersports (included). Every meal was superb. We loved venturing into the city and going to the markets and black pearl shops. Overall, a fantastic trip and we would LOVE to do it again someday!!

12 de abril de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service during the COVID Pandemic

Some background. My wife and I had used PFL back in 2015 for our trip to Moorea. They were great back then and that trip went off without any issue.

For our planned March 2020 trip to Bora Bora, we planned to use PCL again, but I also got quotes from a few other agencies and from Costco - the latter has been making a big push, it seems, into travel.

Reason we selected PCL for March 2020:
- service and responsiveness. Claudia and her team priced a lot of different options for us. Fly on one day vs another. Overnight or mid-day flight. LAX vs SFO as gateway, etc. I didn't realize what a big deal this was until I tried to do the same with Costco. Costco doesn't "save" the pending quotes, so each time I wanted to try a new option, it would be a new call center person and I'd been starting from scratch.
- cost. PCL was not the cheapest. Costco was about $200 or so less, but when given our total cost, this was about 1.5% of the budget. The point above was worth that very modest extra cost plus the personal service has value to me.
- comfort with past experience. We had used them before, they still had good reviews on Trip Advisor and there was no reason to not use them again.
- accuracy. I found that PCL's final documents always match what I agreed to. No hidden stuff, no bait and switch, no errors.

Why I'll recommend PCL to anyone:
COVID happened! We were supposed to depart from the US on 15MAR (a Sunday) and travel restrictions were just starting to take hold. French Polynesia was adjusting their entry rules and overall there was just lots of uncertainty. My wife and I on Thursday had made the decision that if travel was allowed, we would go. I had a brief email exchange with Claudia on Thursday as PCL was sending frequent updates to their clients to keep them informed.

Friday, we changed our minds. I sent PCL a note and within 30 minutes they were calling me back to begin adjusting things. Before the end of the day, the entire trip had been moved to March 2021 and the hotels arranged. Since the flights could not be booked that far out, PCL committed to getting them booked and they did that in early April 2020.

No charge, no change fees, nothing! Technically, I had cancelled non-refundable airfare including the inter-island airfare and PCL made it work. This was about the best outcome I could have possibly imaged when having to cancel a trip to paradise. And they did it in a day. I can't even begin to imagine what it would have been like if I was trying the Costco call center on that Friday. The internet was buzzing with horror stories from all the travel companies and their hold times.

In summary, I was happy with PCL in good times. I'm a permanent fan of them for how they handled what we all hope is a once-in-a-lifetime scenario.

Looking forward to Bora Bora in 2021

Tom and Karen

8 de abril de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

AMAZING HONEYMOON!

AMAZING HONEYMOON!

Pacific For Less helped us plan the PERFECT honeymoon to Moorea, Bora Bora, and Tikehau. They helped us with awesome deals and add ons that other travel agents couldn't provide.
Our trip included our stays, champagne upon arrival, welcome cocktails, tours on different islands, etc. We were able to skip lines upon arrival, airport lounges, etc. They covered all transports and it was SO seamless.

Every single experience on each island was SO amazing and unique:
Moorea -- Hilton Moorea Lagoon Resort & Spa
Gorgeous! Rent a car and explore the island, get in the water, so magical!

Bora Bora -- Conrad Bora Bora Nui Resort
The most INCREDIBLE resort we've ever stayed. We did an overwater bungalow and I am still dreaming about it. SO worth it, SO amazing.

Tikehau -- Tikehau Pearl Beach Resort
What an amazing atoll -- completely different from Moorea and Bora Bora as you are in the middle of no where and it is SO incredible. This is off the beaten path and true French Polynesia!

10000000% recommend traveling to French Polynesia and using Pacific for Less to plan your trip!!

14 de febrero de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

5-star experience with Pacific For…

5-star experience with Pacific For Less. My family of 5 stayed at the St. Regis Bora Bora for 5 nights. The team made the logistics of travel very easy. They were thoughtful and attentive with frequent contact by email and text. Their added-on-services resulted in cost savings to a very expensive destination. I have recommended them to friends and parents already.

9 de febrero de 2020
Opinión espontánea

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