Package Pets  Opiniones 

239
•
TrustScore: 4 sobre 5

4,1

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Great service and will definitely be back! Items were very reasonably priced and were posted quickly so my chinchillas could enjoy their gifts!

Valorada con 5 estrellas sobre 5

Unbeatable value gets Package Pets 5 stars. If I have a complaint it is that there is usually at least one thing I want to purchase out of stock but with such competition beating prices it isn’t surpr... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Tried to cancel my order several times they ignored me. I’ve emailed them at least 6 times contacted them on their site. I had one email back asking for order number which I had already gave them. Tri... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Trixie mice I ordered these from Package Pets on Ebay, I had contacted them as I only wanted the black mice, my kitten gets really depressed when he loses his mouse and asked if it was possible to ha... Ver más

Información sobre la empresa

  1. Tienda de animales

Escrito por la empresa

Package Pets have been trading for over 25 years and have a wealth of experience within the industry, priding ourselves on our knowledge and experience with all types of animals. We sell a wide range of leading high street brands such as Goodboy, Rosewood, Johnsons, Supreme, Beaphar, Trixie and much more!


Información de contacto

4,1

Muy bueno

TrustScore: 4 sobre 5

239 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,1

Todas las opiniones

(239)

33 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

This is the most disgusting "thing"…

This is the most disgusting "thing" I've ever seen! When It arrived, it was mostly in pieces, but not as I expected, because it WAS BROKEN INTO PIECES!!! Instead of getting a new one, I had to look through each piece because they don't give me new ones, THEY SEND SPARE PARTS so almost everything was damaged/broken, but I guess I shouldn't send back the trash for them. When everything arrived, I wanted to make sure everything was in order, so I started putting it together. It was the most miserable hour and a half of my life... And no, it isn't an hour and a half to put together a hamster cage, but it did take this, and at least 2 people! It barely holds anything, nothing fits properly, and when you think okay, success, you notice that the whole thing moves like an earthquake kicked in, as soon as something touches it, and when the hamster starts running in the wheel, it makes a sound like someone broke a vase after every step... With one word: DISASTER
But at least the delivery was fast... thank you

25 de abril de 2025
Valorada con 2 estrellas sobre 5

Items never arrived but comms were good

Items never arrived. I don’t think this was as a result of Package Pets making a mistake. It may have been an address issue with Shopify.
Communication following notification that the item wasn’t received was good.
A full refund was made
I couldn’t give a 4 star review when items weren’t received

31 de enero de 2025
Valorada con 1 estrellas sobre 5

0rdered black halti

0rdered black halti, they sent red. Could understand if it was packed incorrectly in a box, but it was packed in open clear cellofane packaging. Even a three year old can tell the difference between black & red. Will return for refund & have ordered from somewhere else.

5 de febrero de 2025
Opinión espontánea

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