Great service and will definitely be back! Items were very reasonably priced and were posted quickly so my chinchillas could enjoy their gifts!
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
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Consulta las opiniones de los clientes
Unbeatable value gets Package Pets 5 stars. If I have a complaint it is that there is usually at least one thing I want to purchase out of stock but with such competition beating prices it isn’t surpr... Ver más
La empresa ha respondido
Tried to cancel my order several times they ignored me. I’ve emailed them at least 6 times contacted them on their site. I had one email back asking for order number which I had already gave them. Tri... Ver más
La empresa ha respondido
Trixie mice I ordered these from Package Pets on Ebay, I had contacted them as I only wanted the black mice, my kitten gets really depressed when he loses his mouse and asked if it was possible to ha... Ver más
Información sobre la empresa
Escrito por la empresa
Package Pets have been trading for over 25 years and have a wealth of experience within the industry, priding ourselves on our knowledge and experience with all types of animals. We sell a wide range of leading high street brands such as Goodboy, Rosewood, Johnsons, Supreme, Beaphar, Trixie and much more!
Información de contacto
Unit G21, The Avenues, NE11 0NJ, Gateshead, Reino Unido
- Freephone: 0800 028 3880
- sales@packagepets.com
- packagepets.com
4,1
Muy bueno
239 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 50% de las opiniones negativas
Suele tardar más de 1 mes en responder
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
good product which arrived quickly.
1 de mayo de 2024
Respuesta de Package Pets
Hi Dean,
Thank you so much for taking time out of your day to leave us a review we really appreciate this!
A bit later arriving than usual
A bit later arriving than usual, but I know there was a problem.
1 de mayo de 2024
Respuesta de Package Pets
Hi Alison,
Thank you so much for taking time out of your day to leave us a review we really appreciate this!
Quality products great price and prompt…
Quality products great price and prompt delivery
26 de abril de 2024
Respuesta de Package Pets
Hi Philip,
Thank you so much for taking time out of your day to leave us a review we really appreciate this!
Easy to order and prompt delivery
25 de abril de 2024
Respuesta de Package Pets
Hi Sharon,
Thank you so much for taking time out of your day to leave us a review we really appreciate this. Glad to hear you have a good expereince when shopping with us!
Enjoy your weekend!
Ordered cage fronts and they arrived…
Ordered cage fronts and they arrived really quick
25 de abril de 2024
Respuesta de Package Pets
Hi Bernadette,
Thank you so much for taking time out of your day to leave us a review we really appreciate this. Glad to hear you have a good expereince when shopping with us!
Enjoy your weekend!
Order just as expected and on time
24 de abril de 2024
Respuesta de Package Pets
Hi Eileen,
Thank you so much for taking time out of your day to leave us a review we really appreciate this. Glad to hear you have a good expereince when shopping with us!
Enjoy the rest of your week!
Great business…
Speedy delivery and missing item refunded quickly and efficiently
27 de marzo de 2024
Respuesta de Package Pets
Hi Ann,
Thank you so much for taking time out of your day to leave us a review we really appreciate this. Glad to hear you have a good expereince when shopping with us!
Enjoy the rest of your week!
Cage good but delvery packaging bad…
Cage very good but delivery packing not good, some small panels broken and instructions for assembly not the correct ones for the current cage design
25 de marzo de 2024
Respuesta de Package Pets
Hi Ian,
So sorry to hear you have had this problem with your order. We will review our packaging materials for this item.
Helpful and friendly!
Communication with this company was absolutely amazing. Couldn’t have been more helpful in tracking down some accessories for me. A sincere thank you.
28 de febrero de 2024
Terrible
I have ordered twice with Package Pets. The first time half the order was missing. The second time the whole order was missing.
Terrible service
29 de febrero de 2024
Opinión espontánea
Respuesta de Package Pets
Hi Annette,
So sorry to hear you have had this problem with your order. We can see your order was lost in transit and a full refund was issued.
Sorry looks like I gave bad review to…
Sorry looks like I gave bad review to wrong company
Your cage fronts I purchased was very good
I left a review about drinkers of which I did not purchase from you
Very sorry for bad review
23 de enero de 2024
Opinión espontánea
Good quality and cheap product.
5 de enero de 2024
Respuesta de Package Pets
Hi Carol,
Thank you so much for taking time out of your day to leave us a review we really appreciate this. Glad to hear are pleased with your product.
Enjoy the rest of your week!
Ordered products which arrived promptly
Ordered products which arrived promptly. Price was excellent.
5 de enero de 2024
Respuesta de Package Pets
Hi Joyce,
Thank you so much for taking time out of your day to leave us a review we really appreciate this. Glad to hear you have a good expereince when shopping with us!
Enjoy the rest of your week!
The order process was easy ,
The order process was easy ,
The product arrived on time good quality toys my boys love them.
Will order from you guys again
Thanks.
3 de enero de 2024
Respuesta de Package Pets
Hi Darren,
Thank you so much for taking time out of your day to leave us a review we really appreciate this. Glad to hear you have a good expereince when shopping with us!
Enjoy the rest of your week!
It was so simple to order
It was so simple to order, and quick delivery. Just what you want.
3 de enero de 2024
Respuesta de Package Pets
Hi Collette,
Thank you so much for taking time out of your day to leave us a review we really appreciate this. Glad to hear you have a good expereince when shopping with us!
Enjoy the rest of your week!
Respuesta de Package Pets
Hi Amy,
Thank you so much for taking time out of your day to leave us a review we really appreciate this. Glad to hear you are pleased with your sand sheets.
Enjoy the rest of your week!
As described and arrived on time
28 de diciembre de 2023
Respuesta de Package Pets
Hi Helen,
Thank you so much for taking time out of your day to leave us a review we really appreciate this. Glad to hear you have a good expereince when shopping with us!
Enjoy the rest of your week!
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