Easy to order, great discount, delivered exactly as promised and incredible fruit. I had a slight query that was seemlessly dealt with by Katie who provided customer service above and beyond - a real... Ver más
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Consulta las opiniones de los clientes
Absolutely love the top quality organic fruit and veg and I appreciated the prompt help from the team recently. Makes all the difference when you can feel confident in the products and the team. Hig... Ver más
This is a good place to source organic fruits for smoothie bowl needs. I’m adamant that high quality nutrition leads to a high quality life and fruit is full of life force energy! So finding a c... Ver más
La empresa ha respondido
If I could give zero stars I would! I had previously bought all of the fruit and vegetables from pack'd and had enjoyed them. However, I was disgusted and disappointed to find a piece of plastic attac... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
PACK’D are on a mission to provide maximum nutrition and minimum waste. We source the best quality frozen plant-based ingredients and nutritionist designed superfood recipe kits for great taste and maximum nutritional value. Our range includes Organic fruits, perfect for home-made smoothies and breakfast toppings and nutritious superfood Smoothie and Soup Kits for targeted health benefits.
Información de contacto
London, Reino Unido
- hello@packd.co.uk
- packd.co.uk
4,1
Muy bueno
70 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 1 semana
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Unprofessional and very poor customer service.
This company forgets that the customer should always come first. They are extremely unprofessional and have a very poor customer service. The product is surprisingly okay, but really not not worth the aggravation. Not recommended at all.
9 de marzo de 2022
Opinión espontánea
Respuesta de PACK'D
Hi there, I'm so sorry to see that you were so disappointed. We understand it's been some time since you left this review, however if you can provide us with your full name and email address to hello@packd.co.uk we'd really like to look in to this further.
Team PACK'D
poor poor customer service
poor poor customer service. repeat prescription customer had no indication of order even being shipped. tried to contact multiple times, noting.
25 de enero de 2022
Opinión espontánea
Respuesta de PACK'D
Hi there, we really appreciate feedback, even if we're sorry to see that in this instance it's negative. We'd really love to look in to this further and therefore if you contact us at hello@packd.co.uk we can look in to what happened with your correspondence and the issues around your order. It is a long time since you posted this review however we'd really like to look in to it further if you'd be willing.
Team PACK'D
Terrible customer service response
The blueberries were dry, woody and inedible. When I complained to customer services they said that they were very confident that their berries were always good quality.
21 de octubre de 2021
Opinión espontánea
Respuesta de PACK'D
I just wanted to get in touch with you with regards to your order. I appreciate it's been some time since you left this review however we've made some changes since you were in touch with us at hello@packd.co.uk and I'd love to see if I could put your experience with us and the product right. I will be in touch in due course.
Katie from Team PACK'D
Good product but customer service still needs work
The order took a while to arrive but this was explained when I contacted them to inquire where it was. It would have been good to know in advance that there were limited staff working at that period of time.
Unfortunately I only received 14 of the 15 items I ordered. I did contact PACKD but as yet have not had a response which is disappointing customer service.
18 de enero de 2021
Respuesta de PACK'D
Many thanks for leaving feedback, we really appreciate it. I'm so disappointed to see that you not only were missing an item from your order, but also that this wasn't responded to in a timely fashion. I'd love to get this right for you, and therefore I will be in touch with you to see if there is anything I can do, albeit almost three years later.
I will be in touch.
Katie from Team PACK'D
Respuesta de PACK'D
Thank you so much for taking the time to leave a lovely review - much appreciated!
Team PACK'D
Easy ordering servic
Easy ordering service. Swift delivery and extremely well packaged. These blueberries are the best frozen berries I have tasted. Definitely a return order in the future
11 de enero de 2021
Respuesta de PACK'D
We appreciate the review and are so happy to see how impressed you were with our delicious blueberries!
Team PACK'D
Respuesta de PACK'D
Thank you for leaving feedback, so please to hear you got your products super speedy! Just what we like to hear.
Team PACK'D
Great product
Great product - these frozen fruits have revolutionised my breakfasts (smoothies).
The reason I gave 4 stars is I didn't receive prior notice that my order was out for delivery, otherwise I would have given 5 stars.
8 de enero de 2021
Respuesta de PACK'D
Thank you so much for taking the time to leave a review.
We're sorry to hear you didn't receive an estimated time of delivery for your items; our courier should have sent an ETA the morning of your delivery. Outside of this, all orders placed Friday to Sunday are sent out on Monday for a Tuesday delivery, and orders placed Monday to Thursday are sent out the next working day.
Team PACK'D
Just the kick start I needed
Fantastic products x super quick delivery and these are so handy to grab when busy x love them
29 de diciembre de 2020
Respuesta de PACK'D
Thanks for leaving us a review, much appreciated! We especially love to hear you're enjoying the ease in which you can use them.
Team PACK'D
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