Packed Direct  Opiniones 638

I thought I had ordered an A/C unit from the manufacturer but it obviously diverted me to Packed Direct where the item was £20 more expensive. I e mailed and received a very quick response with a refund made immediately. Delivered by Yodel which was efficient and on time. No complaints about this company

Got aqua spirit sup delivered July 1st opened up fin missing. Jenny told on the 2nd will get 1 sent out 24-48 hrs didn't arrive & Ignored so would be careful ordered as any faults you get ignored. So have a paddle board missing fin also paddle board got defaults happy writing with paint glue parts and a tiny bubble that I have sent to aqua spirit and yourself straight away when opened box.

Placing the order was quick and updates are greatly appreciated keeping in touch with the customer is key customer service

Ordering was fine. Delivery was made by Evri. The only thing I didn’t get was the 5% off the next order email (code)

Perfect just as advertised and reasonable easy to assemble together

Product good and delivered on time

Prompt delivery. Excellent product. Will use again.

Came promptly, was sturdy and of high quality at a good price, 20 second assembly, push & click wheels.

As described.

Quick fast delivery, well pleased

I like your product. The packaging and customer services are excellent

Good communications, prompt delivery, product a bit flimsy but easy to assemble and suitable for the purpose I needed it for.

delivered on time - no issues.

Ordered a paddleboard and unfortunately the wrong item was delivered. I contacted the company by email and received a response stating the correct item would be sent out the following day. This item arrived with no problem and Packed Direct arranged collection of the incorrect item.
I was so impressed with the customer service from 2 members of staff (I & V) that I ordered another paddleboard yesterday and received it today. Thank you both for your help.

This company is impossible to contact! I’ve tried numerous times by telephone with no one ever answering. I’ve also tried emailing via their contact form only to receive no response. Absolutely appalling. The free padlocks supplied with storage boxes don’t appear to work when following the pack instructions (3 people have tried with no luck), but can I get an answer to my request for better instructions? NO. What type of company is this when a customer cannot contact. Beware! Dreadful experience….

Ordered a bag for my sons birthday, delivery due 17 may, tracking said out for delivery with yodel all day 17 may until approx 9:30 pm when it changed to delivery 21 may.

Firstly, please don't use yodel. They ended up delivering a week late, with no notice, having failed to make one scheduled delivery.

Having put it together yesterday, I am sceptical of the weatherproofness as the lid doesn't seal with the body of the box. It just loosely rests on it with obvious areas where the lid is not even touching the box, causing a gap where water will ingress.

Shocking don’t answer phone or emails no customer service please cease asking me for reviews Rubbish company

Received no problems