I initially used Packed Direct because they were good value. But then, my purchase arrived with a damaged part. When I raised this with Packed Direct, Julie dispatched a replacement immediately.... Ver más
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Consulta las opiniones de los clientes
830L Storage box. Delivered quickly, concerned by obvious damage to packaging and minor damage to product base, however we determined it wouldn’t actually affect the product-still watertight ( have ha... Ver más
♦️♦️I WOULD NOT RECOMMEND THIS SELLER ♦️♦️We ordered a very large storage box 📦PD67041 which was never delivered by DPD nor was delivery attempted, item was returned to supplier with no explanation... Ver más
La empresa ha respondido
870 litre cushion box ordered, it arrived early which was unexpected but very welcome. Some damage - possibly in transit, but thankfully it appeared to be to a non structural base part. Took pic s... Ver más
Información sobre la empresa
Escrito por la empresa
At Packed Direct, we connect you directly to premium brands, just great value. Explore our curated range of home & garden products, fitness equipment, paddle boards, storage, home & office essentials, gaming accessories, cabin luggage, and suitcases. We proudly represent top-quality brands including Olsen & Smith, Sport24, Aqua Spirit, Aerolite, Xtreme, Hoppa, and 5 Cities. Enjoy competitive prices, free delivery, and a 90-day return guarantee because convenience, trust, and satisfaction are what we stand for.
Información de contacto
Unit 5 Russel House, Russel Square, Southfields Business Park, Laindon,, SS15 6TF, Essex, Reino Unido
- support@packeddirect.com
- packeddirect.com
Ha contestado el 55% de las opiniones negativas
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very good thank you ...
Delivered to wrong place!
Production is ok, but was delivered to wrong property, only by chance driving around did I find the package. Not good enough when I gave delivery people what3words.
Good communication throughout the order…
Good communication throughout the order & delivery process
Missing Items- Out Dated Marketing…
Missing Items- Out Dated Marketing Video 15/5/23 - Slow Refunding 100% of moneys back … Had issues 2 missing items, one of which is no longer included in the Kayak package other item re-sent was something totally different
Making my 2 Seater #Kayak
#defective #PackedDirect… #AquaSprit #2SeaterKayak
There current Marketing Video Showing Package contents is 2yrs out of dated on product sold dispatched.
They don’t answer or make 📞 calls… wasted 10 days with numerous emails.
@AquaSpirit @PackedDirect @USBInternational
DO NOT BUY FROM THIS COMPANY!!
DO NOT BUY FROM THIS COMPANY!!
The worst customer service I’ve ever experienced, you can not get through to them through email or phone now I’m stuck with a faulty exercise bike and can’t get a refund!
Bought a shopping trolley from this…
Bought a shopping trolley from this site a couple of days ago. Easy transaction, quick delivery, good product. Will use again 😊
Great service, Great product and great company.
This is exactly what I wanted. I use it every day for around 40mins. I’ve had it for nearly a month.
The fold away was a plus but to be honest I haven’t folded it away once. Just because it’s convenient for me to use. My little one and my partner uses it too. The delivery of the treadmill was great as the delivery drivers brought it into the house as it’s heavy. They were polite too.
Can’t fault this company, great product and thankfully haven’t had to use the customer services.
Wonderful customer service and great value for money
Everything was great. Was one small issue with a piece but was sent a brew I've immediately which rectified the problem. The box itself is sturdy and waterproof. Looks as though it will stand the test of time as well
Not as good as described
Awful quality garden storage box, nowhere near as sturdy as claimed. They ignored my customer service request to discuss.
Item delivered to doorstep on time
Fast delivery
Fast delivery, package was complete and not too fiddly to assemble.
Quick delivery
Quick delivery. Well packed & emails to track status of order. Item as described and easy to build. My son loves it
Thank you
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