I initially used Packed Direct because they were good value. But then, my purchase arrived with a damaged part. When I raised this with Packed Direct, Julie dispatched a replacement immediately.... Ver más
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Consulta las opiniones de los clientes
830L Storage box. Delivered quickly, concerned by obvious damage to packaging and minor damage to product base, however we determined it wouldn’t actually affect the product-still watertight ( have ha... Ver más
♦️♦️I WOULD NOT RECOMMEND THIS SELLER ♦️♦️We ordered a very large storage box 📦PD67041 which was never delivered by DPD nor was delivery attempted, item was returned to supplier with no explanation... Ver más
La empresa ha respondido
870 litre cushion box ordered, it arrived early which was unexpected but very welcome. Some damage - possibly in transit, but thankfully it appeared to be to a non structural base part. Took pic s... Ver más
Información sobre la empresa
Escrito por la empresa
At Packed Direct, we connect you directly to premium brands, just great value. Explore our curated range of home & garden products, fitness equipment, paddle boards, storage, home & office essentials, gaming accessories, cabin luggage, and suitcases. We proudly represent top-quality brands including Olsen & Smith, Sport24, Aqua Spirit, Aerolite, Xtreme, Hoppa, and 5 Cities. Enjoy competitive prices, free delivery, and a 90-day return guarantee because convenience, trust, and satisfaction are what we stand for.
Información de contacto
Unit 5 Russel House, Russel Square, Southfields Business Park, Laindon,, SS15 6TF, Essex, Reino Unido
- support@packeddirect.com
- packeddirect.com
Ha contestado el 55% de las opiniones negativas
Suele responder en menos de 1 semana
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Good customer experience
Happy with service and communication! I ordered on a Monday, received on the Wednesday. 🙂
Don't waste your time or money
Emailed previous to purchase & the company replied since ordering, the item didn't arrive emailed 3 times called customer service 10+times for shipping update to see why item hasn't arrived . Seems like the company don't want to know once they have their money had to contact the bank & will be buying elsewhere.
Really pleased with the product and…
Really pleased with the product and delivery was excellent
Treadmill
Delivered on time. We bought at Sport 24 treadmill have now used it quite a bit and it is quiet and appears robustly make. Very happy with the purchase
My son loves his light up desk and…
My son loves his light up desk and chair.
Fast friendly delivery.
WORST COMPANY! DO NOT BUY!!!!!
Shittiest company I've ever come across. Called them 10+ times as I had to return a useless product, but no one answered, line says leave a voicemail but then immediately cuts off leaving you with no option. I'm now left with an expensive useless product with no options to return. EXTREMELY UPSET, NOT RECOMMENDED. DO NOT BUY.
That it was good at ordering and it…
That it was good at ordering and it came when they said it would
I found what I wanted but I did check…
I found what I wanted but I did check other sites,I went back to yours as it was very reasonable and it had all the information that I needed to read as this was a present.
Can't get hold of customer service, hoping business will now respond
Delivery of the goods was good, however after taking 3 hours putting everything together, we came to putting the top on to find it was damaged, we called the customer service telephone number, which asks you to leave a message but rather than being able to leave a .message the phone line goes dead. Weve emailedbut had no response either. By this time we hadno option to finish assembly and put the damaged lid on, which means we can't return but I'm hoping that the company responds to this post as we have a damaged lid, the lock system doesn't work and the overall sturdiness of the product is questionable.
First class service
First class service. My item took 2 days to arrive. Highly recommend.
They sent it to a local courier who…
They sent it to a local courier who went above and beyond to deliver down my lane. Very quick delivery
excellent price , 5 star experience
excellent price , super quick delivery , excellent product. 5 star experience
Very helpful to track the lost parcel
A super company
A super company who look after their customers promptly and efficiently. Will definitely buy again and recommend this company without any hesitation.
Great storage unit
Great storage unit, kept my cushions perfectly dry during the recent storms, nice size. Perfect
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