This was my first lesson and it was worth every penny. Irene was excellent at communicating and with instruction. I would highly recommend this. I will be booking more.
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Consulta las opiniones de los clientes
Irene was an incredible coach, not just focusing on how to improve but also pointing out positives! Would deffo do again!
Slow delivery of the ordered item, which is probably mainly due to the carrier Evri. The product wasn’t suitable for me, so I arranged for a Refund. This return also took an excessive time, again du... Ver más
La empresa ha respondido
3 and me, with Joel was brilliant, playing and practicing is so much better for my level. He demonstrated how different my action/positions can make a difference in which it did in play. When question... Ver más
Información sobre la empresa
Escrito por la empresa
Padelspeed is a leading online retailer of quality padel tennis equipment and other racket sports equipment. We sell padel rackets, court shoes, padel balls, and sportswear, as well as a great range of squash rackets and tennis gear. Based in South Wales in the United Kingdom, we ship worldwide and offer competitive prices on all your padel gear, racket sports equipment and court clothing.
Información de contacto
House of Sport, CF11 8AW, Cardiff, Reino Unido
- 03333399196
- orders@padelspeed.co.uk
- padelspeed.com
4,7
Excelente
91 opiniones
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My padel was delivered but left outside…
My padel was delivered but left outside my front door. The box was so battered I expected the padel to be damaged but it was OK when I opened it. The padel is great.
14 de diciembre de 2024
Good price and speedy delivery
10 de diciembre de 2024
Quick and easy
3 de diciembre de 2024
Outstanding Customer Service and Professionalism
I recently purchased a squash racket from Padelspeed, and although the parcel was unfortunately lost due to the courier’s mishandling, I have to say the way this situation was handled by the shop was truly outstanding.
From the very beginning, their communication was excellent, and they took full responsibility for resolving the issue, even though the fault clearly lay with the courier. Joel, in particular, went above and beyond to ensure I was kept informed every step of the way and processed my refund quickly once it was clear the parcel could not be retrieved.
Their professionalism, care, and exceptional customer service turned what could have been a frustrating experience into a positive one. Despite the lost parcel, I will absolutely shop with Padelspeed again in the future. It’s rare to find a business that truly values its customers the way they do.
Highly recommended, and I look forward to returning for my next purchase!
3 de diciembre de 2024
Opinión espontánea
Great customer service
Called me to say they only had 1 racket and will send the other I ordered once in. To call me rather than email me, puts them in a different league already
20 de noviembre de 2024
Respuesta de Padelspeed
Thank you, John — hope the kids enjoy the new rackets! 😊
Not the best customer experience
Slow delivery of the ordered item, which is probably mainly due to the carrier Evri. The product wasn’t suitable for me, so I arranged for a Refund. This return also took an excessive time, again due to the carrier, Evri.
The purchase price has been refunded to me, less the initial carriage cost £5.95.
3 de noviembre de 2024
Respuesta de Padelspeed
Thank you for the feedback, Graham. We have taken this on board and we have actually just changed our delivery service to ensure orders are delivered as quickly as possible in future! Sorry it took a while for you, but we are aiming for next day delivery for most orders as standard moving forwards now we are settled in new premises here in Cardiff so that will make for a much better customer experience. Thanks for taking the time to review us and please do come back in the future.
Respuesta de Padelspeed
Thanks, Simon!
Excellent communication
Excellent communication, rapid delivery and cheapest price on web for new Tecnifibre racket.
21 de octubre de 2024
Opinión espontánea
Respuesta de Padelspeed
Glad you got the best deal and thanks for the review! :)
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