Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

If i could give 10 I would. I couldnt get the lighting online as was always out of stock. I emailed them and Caroline contacted buying team, sourced the lites, contacted me when they were back online,... Ver más

Valorada con 5 estrellas sobre 5

We saw a Pagazzi light in Boundary Mill Colne which we thought was wonderful but they had no stock so once home tried to find them elsewhere but every stockist had no stock so I contacted Pagazzi at G... Ver más

Valorada con 5 estrellas sobre 5

Excellent experience at Pagazzi Braehead. Friendly helpful customer service from minute we walked in. Advisor was super helpful, guiding us and informing us about various lights. Nothing was to much... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

I found the return process at Pagazzi Lighting to be relatively straightforward, however my major concern is the excessive delay in receiving a refund. They take fourteen days to return the money for... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de iluminación
  2. Tienda de mobiliario para bares y restaurantes
  3. Tienda de muebles para dormitorio
  4. Tienda de decoración e interiorismo
  5. Accesorios para muebles
  6. Diseñador de interiores

Escrito por la empresa

We are UK's largest specialist lighting retailer, your one-stop shop for all that is the best in lighting. Our website has a fantastic choice of lighting designs for you with incredible ideas for all your indoor and outdoor lighting needs. In addition, our stores have an inspirational range of rugs, mirrors and furniture in stock and at prices that you will find hard to believe. We have 17 specialist lighting stores across the country in Scotland and England, as well as a great website.


Información de contacto


4,2

Muy bueno

TrustScore: 4 sobre 5

9 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 56% de las opiniones negativas

Suele responder en menos de 1 semana

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Lady assistant v helpful and…

Lady assistant v helpful and knowledgeable. Excellent choice and display bought from Braehead branch before. Male Manager and another assistant too busy chatting to help! Purchase either 21 or 22 July.

21 de julio de 2024
Opinión espontánea
Logotipo de Pagazzi Lighting

Respuesta de Pagazzi Lighting

Thanks for your feedback, Alan. I apologise for the some of the store colleagues not being as engaged, I will make sure to speak to them about this. I'm glad that one of our team members was able to help you during your visit. We appreciate you shopping with us!

Rebecca

Valorada con 5 estrellas sobre 5

Great product rage at competitive prices.

Very friendly and helpful staff who gave us good advice. Very competitive prices and a great product variety. Would definitely recommend!

16 de julio de 2024
Opinión espontánea
Logotipo de Pagazzi Lighting

Respuesta de Pagazzi Lighting

Thanks for taking the time to leave such a great review, Peter! We appreciate you shopping with us! Rebecca

Valorada con 5 estrellas sobre 5

Beautiful lights

Beautiful lights, nice and bright

13 de julio de 2024
Opinión espontánea
Logotipo de Pagazzi Lighting

Respuesta de Pagazzi Lighting

Thanks for taking the time to leave us such a great review! We appreciate it 😊

Valorada con 5 estrellas sobre 5

Outstanding customer service

The service we received from William and his team at the Braehead store recently was truly the best we’ve had in a retail environment for quite some time.
Nothing was too much trouble and William kindly took everything to the car for us, despite this being bulky and heavy.
Our new table and chairs match our decor perfectly. There has been a slight issue with one seat but again this was resolved with ease.
I would highly recommend the Braehead store, both for service and choice of amazing lights/ mirrors/ tables and dining options.
Thank you ☺️

13 de julio de 2024
Opinión espontánea
Logotipo de Pagazzi Lighting

Respuesta de Pagazzi Lighting

Thank you for such a kind review! I will make sure to pass on your praise to William & the team at Braehead. As a family business, we really appreciate you choosing to shop with us and we look forward to welcoming you back in future!

Rebecca

Valorada con 5 estrellas sobre 5

Classy lights

Large variety of lights to choose from. Staff very helpful. Made a few purchasers, very classy lights.

10 de julio de 2024
Opinión espontánea
Logotipo de Pagazzi Lighting

Respuesta de Pagazzi Lighting

Thanks for choosing to shop with us! I'm so glad you love your lights!

Rebecca

Valorada con 5 estrellas sobre 5

Staff very helpful and efficient and…

Staff very helpful and efficient and even carried our purchases out to the car. The lights look very classy now they’re up. Highly recommend the Glasgow Braehead shop.

30 de junio de 2024
Opinión espontánea
Logotipo de Pagazzi Lighting

Respuesta de Pagazzi Lighting

Thanks for taking the time to leave us such a great review! We appreciate it and are glad to know that you love your new lights!

Rebecca

Valorada con 1 estrellas sobre 5

This one star is for the company

This one star is for the company, not the branch. The staff in Aberdeen did their best to get us a gel globe insert from the Edinburgh branch. They were in stock but wouldn't sell us one as it was discontinued?! Very disappointed as it was for a pendant light which matches others in our room.

25 de junio de 2024
Opinión espontánea
Logotipo de Pagazzi Lighting

Respuesta de Pagazzi Lighting

Hi Jackie,

I'm sorry you have been unhappy with the service you received. I have spoken to customer service and believe they are in discussions with you and waiting on a response from the spares department to see if we can supply that part for you.

Rebecca

Valorada con 5 estrellas sobre 5

Great choice of lights

Great choice of lights. Helpful staff. Purchased lights and they’re very nice

22 de junio de 2024
Opinión espontánea
Logotipo de Pagazzi Lighting

Respuesta de Pagazzi Lighting

Thank you for taking the time to leave such a great review for our family business. We appreciate you choosing to shop with us!

Rebecca

Valorada con 4 estrellas sobre 5

Staff very helpful did not rush me and…

Staff very helpful did not rush me and explained best way to fit the uplight but alas did not have the table light phoned Braehead who had 1 my daughter went next day to collect.

15 de junio de 2024
Opinión espontánea
Logotipo de Pagazzi Lighting

Respuesta de Pagazzi Lighting

Thanks for visiting our store and for being a valued customer. We appreciate it! I'm glad you could get what you needed between the Uddingston & Braehead stores 😊

Rebecca

Valorada con 5 estrellas sobre 5

Not "Just" lights, but great Wall Pictures

We had been searching many many shops trying to find pictures for our sitting room that was recently/newly decorated...
We had been searching online, and also visited many shops but to no avail as we couldn't find anything we both liked...
When we visited Pagazzi (Braehead) it wasn't for pictures, as we were also looking for wall lights..
As we were looking around, we were amazed when we came across their "Picture Gallery" which had everything we had been searching for over several weeks....
We had a great choice to choose from, with great framing, so we were delighted to purchase and "finally" put an end to our endless searching....

14 de junio de 2024
Opinión espontánea
Logotipo de Pagazzi Lighting

Respuesta de Pagazzi Lighting

Thank you for your fantastic review - we really appreciate you taking the time to leave it! Quite often people think of us just for lights, but I'm glad you found the perfect art for your home... I hope it's the perfect finishing touch! Thanks again, Rebecca

Valorada con 5 estrellas sobre 5

Love Pagazzi

Love Pagazzi
Shopped at Birkenshaw Industrial Estate
The lady who helped us with our purchase was extremely helpful
Beautiful products

12 de junio de 2024
Opinión espontánea
Logotipo de Pagazzi Lighting

Respuesta de Pagazzi Lighting

Thank you for taking the time to leave such a great review for our family business. We appreciate you choosing to shop with us!

Rebecca

Valorada con 4 estrellas sobre 5

Some staff extremely helpful

Some staff extremely helpful, but supervisor who was obviously extremely busy & preoccupied could perhaps have been a bit more receptive, otherwise a satisfactory experience.

4 de junio de 2024
Opinión espontánea
Logotipo de Pagazzi Lighting

Respuesta de Pagazzi Lighting

Thanks for visiting our store and for being a valued customer. We appreciate it! I will make sure to pass on your feedback to the store to improve our customer experience moving forward.

Rebecca

Valorada con 1 estrellas sobre 5

Don't buy the bulbs, rubbish quality

I purchased a Burton 3lt light in black for £169 from middlebrook Bolton on 20/01/24. The assistant offered me bulbs at £7 each to go with the light, which I reluctantly took at £7 each, but she gave me a 3 year unconditional guarantee.
After the first 2 months 2 bulbs had started to flash then one went off completely. The third bulb went off on month 4. I purchased 3 bulbs from elsewhere on offer for £1 each with no issues.
I was passing pagazzi Bolton today 11/6/24 so decided to take the bulb's back. The assistant checked the bulb's and found them defective. She asked for my email receipt which I had left my phone in the car, she wouldn't give me new ones and refused to check my purchase on the computer.
Don't buy these bulbs they are absolutely rubbish quality.

11 de junio de 2024
Opinión espontánea
Logotipo de Pagazzi Lighting

Respuesta de Pagazzi Lighting

I'm sorry to hear that you were unhappy with your bulb purchase & service in Bolton. I will ensure to pass this on. We do require a receipt for an exchange or refund for proof of purchase and from there we can help to find a solution for you.

Rebecca

Valorada con 5 estrellas sobre 5

Had a great experience at Doncaster…

Had a great experience at Doncaster store….Laura went above and beyond to help us with what we needed. Will definitely return.

9 de junio de 2024
Opinión espontánea
Logotipo de Pagazzi Lighting

Respuesta de Pagazzi Lighting

Thanks for visiting our store and for being a valued customer. We appreciate it!

Rebecca

Valorada con 5 estrellas sobre 5

Great service, quality goods

Superb range to choose from, purchased two floor lamps and absolutely delighted with the quality and price. Excellent friendly and helpful staff.

31 de mayo de 2024
Opinión espontánea
Logotipo de Pagazzi Lighting

Respuesta de Pagazzi Lighting

Thank you so much for your kind review! As a family business, we really appreciate you choosing to shop with us and taking the time to leave a review. Enjoy your new lights! Thanks again, Rebecca

Valorada con 5 estrellas sobre 5

Help sales assistant at Lakeside store Doncaster

My sister and I went to the Lakeside store in Doncaster. My sister bought several large items that need two trips to the car. The lady that served us (Laura) also helped us take the purchases to the car. She couldn’t have been more helpful and nicer. She is a credit to the company. Thank you Laura.

30 de mayo de 2024
Opinión espontánea
Logotipo de Pagazzi Lighting

Respuesta de Pagazzi Lighting

Thank you so much for your kind review! We have passed on your feedback to Laura and the team at Doncaster 😊. We've so pleased that the team gave such amazing service. Thanks again, Rebecca

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más