Palace Plumbers Ltd Opiniones 

251
•
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Palace Plumbers were absolutely amazing - their communication with us was so efficient and helpful, and Mick was an absolute legend. He explained everything to me, answered all my questions and gave... Ver más

Valorada con 4 estrellas sobre 5

Found Palace Plumbers through the NextDoor East Molesey community site. Was sick to death of zero responsive plumbers who never return calls or leave it 2/3 weeks to call back and then say they can... Ver más

Valorada con 5 estrellas sobre 5

We had some broken taps & a shower door fixed by Palace Plumbers. From the first phone call until the works were completed, we received an excellent level of customer service. I spoke mostly to Matt,... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

2nd time used - each time complexish issue dealt with one visit. I send them photos , this time an apparently non standard sized Bi fold shower door that collapsed in the middle. Fixed in 1, go - you... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Fontanero
  2. también en la categoría
  3. Contratista de calefacción
  4. Ingeniero de gas
  5. Servicio de instalación de gas

Sobre Palace Plumbers Ltd

Información proporcionada por diversas fuentes externas

Customer Services : As you can see from our reviews, we strive to provide the highest level of customer service from booking through to billing. Our engineers arrive promptly and work quickly and efficiently on solving your plumbing and heating issues. Our friendly office team are on call to assist with your enquiries and bookings.

Fast Response : Palace Plumbers offer fast response times to local homes and businesses in the Richmond area. Our convenient location enables us to provide same-day and emergency services, with a 60-minute arrival time, to our local customers. For less urgent issues we can schedule your appointment at a convenient time that suits you.

Competitive Quotes : We are able to provide a competitive quote for larger projects including boiler replacements, central heating system upgrades, bathroom and kitchen installations.

12 Month Guarantee : Our workmanship is second to none and is backed by a minimum of 12 month guarantee on parts and labour.

Fully stocked vans : We stock a huge range of parts enabling us to complete over 90% of repairs in a single visit.

Services: Emergency Plumbing / Plumbing Repairs & Maintenance / Boiler Installations / Bathroom Installations / Kitchen Installations / Boiler Repairs / Boiler Services / Shower Repairs & Installations / Toilet Repairs & Installations / Tap Repairs & Replacements / Washing Machine Installations / Dishwasher Installations / Water Heater Repair & Installation / Handyman Services / Electrical Services / Radiator Repairs & Replacements / Hot Water Storage Cylinders / Megaflo Unvented Cylinder / Underfloor Heating Systems / Power Flushing / Water Softener Installation / Saniflo Systems

Palace Plumbers have 4 Local Offices
Richmond - 020 3880 5666
Twickenham - 020 3880 5666
Surbiton - 020 3880 5666
Hampton Court - 020 3880 5666


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

251 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(251)

0 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Efficient

Efficient, professional, value for money. I would use again without hesitation.

1 de abril de 2021
Logotipo de Palace Plumbers Ltd

Respuesta de Palace Plumbers Ltd

Hi John, thanks for taking the time to leave your feedback. I'm glad we were able to resolve your issue swiftly for you.

Valorada con 5 estrellas sobre 5

I was delighted at the response

I was delighted at the response. The plumber was courteous, efficient and thorough. You called me to manage my expectations by saying he was running over on another job and would be with me half an hour later. So although delayed, he turned up as and when I expected. He explained the problem and breezed it.

27 de marzo de 2021
Valorada con 3 estrellas sobre 5

The job was carried out well

The job was carried out well. But I thought price was very high for fitting a small pipe.

12 de marzo de 2021
Logotipo de Palace Plumbers Ltd

Respuesta de Palace Plumbers Ltd

Hi Jennifer, Thank you for taking the time to leave a review. We are pleased that you felt the work was carried out well and we were able to solve your problem for you.

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service, very efficient and good value. Definitely recommend!

4 de marzo de 2021
Logotipo de Palace Plumbers Ltd

Respuesta de Palace Plumbers Ltd

Dear Linda, thank you so much for leaving us your feedback.

Valorada con 5 estrellas sobre 5

Quick response

Quick response. Polite and efficient. Reasonably priced as per quote.

28 de febrero de 2021
Logotipo de Palace Plumbers Ltd

Respuesta de Palace Plumbers Ltd

Dear Mark, many thanks for taking the time to leave your comments. It's very much appreciated.

Valorada con 5 estrellas sobre 5

Brilliant Service

I contacted palace and the young man on the phone said that they could be out to look at the problem the next day at 3pm and they arrived the next day and sorted out the problem

27 de febrero de 2021
Logotipo de Palace Plumbers Ltd

Respuesta de Palace Plumbers Ltd

Dear Paul, thank you for your review. We really do appreciate you taking the time to leave your feedback.

Valorada con 4 estrellas sobre 5

Boiler service

All good - efficient, po!ite and friend!y.

27 de febrero de 2021
Logotipo de Palace Plumbers Ltd

Respuesta de Palace Plumbers Ltd

Dear Shirley, thank you for your kind review..

Valorada con 4 estrellas sobre 5

Boiler service

Very good service friendly and professional many thanks

27 de febrero de 2021
Logotipo de Palace Plumbers Ltd

Respuesta de Palace Plumbers Ltd

Dear Melissa, many thanks for taking the time to leave us a lovely review.

Valorada con 5 estrellas sobre 5

Excellent

Excellent! Very professional and polite and did a really good job. Many thanks.

12 de febrero de 2021
Logotipo de Palace Plumbers Ltd

Respuesta de Palace Plumbers Ltd

Dear Helena, Many thanks for your feedback. It's greatly appreciated!

Valorada con 5 estrellas sobre 5

A great company with excellent people

A great company with excellent people. On both occasions we have needed their expertise, the issues have been addressed very promptly and tidily. An added bonus is that they are friendly, ready and willing to discuss options as well as being very competitive on price. I unreservedly recommend them.

12 de febrero de 2021
Logotipo de Palace Plumbers Ltd

Respuesta de Palace Plumbers Ltd

Dear Chris, a big thank you for taking the time to leave such positive comments. We really do appreciate it.

Valorada con 5 estrellas sobre 5

Palace Plumbers - a very satisfied customer

I have been using Palace Plumbers services for many years now. The plumbers have always been very punctual, friendly and happy to answer any questions I have. The standard of work is excellent and the record keeping of time spent on the jobs is highly accurate. I will always continue to use their services in the future, though hopefully I won't have many issues again!

22 de enero de 2021
Logotipo de Palace Plumbers Ltd

Respuesta de Palace Plumbers Ltd

Dear Gavin. Thanks for the great review.

Valorada con 5 estrellas sobre 5

Prompt service from a good local company

Prompt service from a good local company. Made repairs to a leaking toilet in Dec 2018 which also had damaged flooring- did a great job. I have had CP12s and boiler services done elsewhere for slightly cheaper, but you get what you pay more. On previous occasions I have had engineers from other firms ask for additional payment for access to a certain boiler- as it is housed within a built in cupboard and access is difficult. This was noted by Palace Plumbers, but they never attempted to charge.

Recommended, and will use again. 👍

16 de enero de 2021
Logotipo de Palace Plumbers Ltd

Respuesta de Palace Plumbers Ltd

Dear Ashley, thank you for taking the time to leave your feedback. It's very much appreciated.

Valorada con 5 estrellas sobre 5

Good work and pleasant people

Very good service from booking the appointments with helpful people on the phone to works carried out. Water leaked through ceiling from a shower in bathroom above. Very pleasant and efficient plumber came round and diagnosed the fault. Came back a few days later, cut a hole in ceiling to gain access to damaged pipe and completed repair. No more leaks and a tidy job done by a very nice guy (Taz)!

15 de enero de 2021
Logotipo de Palace Plumbers Ltd

Respuesta de Palace Plumbers Ltd

Dear Mrs Fuller, many thanks for your feedback. I'll be sure to let Taz know his efforts were appreciated. Stay safe and well.

Valorada con 5 estrellas sobre 5

They were on time Work well and quickly…

They were on time Work well and quickly
I would certainly go back to them if I had another plumbing issue

15 de enero de 2021
Logotipo de Palace Plumbers Ltd

Respuesta de Palace Plumbers Ltd

Dear Mrs Milner, thank you very much for taking the time to leave your feedback.

Valorada con 4 estrellas sobre 5

Good and reliable service

Good and reliable service. Recommended!

15 de enero de 2021
Logotipo de Palace Plumbers Ltd

Respuesta de Palace Plumbers Ltd

Hi Dan, thanks so much for the positive feedback...and your recommendation!

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