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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Writing a review for Tommee Seaton at the Watford branch of Palmers Motors was extremely helpful, polite and professional to deal with when buying our car. Carole and Steve Cannon

Valorada con 1 estrellas sobre 5

Posing as a "private seller" with just a mobile number, despite clearly operating as a trade business on AutoTrader. Living 50 miles away, I asked for a simple walkaround video of the vehicle before m... Ver más

Valorada con 1 estrellas sobre 5

My 14 month old Alfa broke down for the second time and was delivered here to be fixed. Got a call telling me they wont even look at it for 3 weeks because it was an unexpected break down (!) and told... Ver más

Valorada con 5 estrellas sobre 5

Excellent service from the Subaru sales team. A lengthy sales process impacted by the loss of a close relative and then an emergency eye surgery was handled at all times with understanding and respec... Ver más

Información sobre la empresa

  1. Concesionario de autos
  2. Concesionario de vehículos de motor
  3. Concesionario de automóviles usados

Información proporcionada por diversas fuentes externas

Palmers Motor Company are part of a large family owned vehicle dealer group in the Hertfordshire area.


Información de contacto

3,2

Medio

TrustScore: 3 sobre 5

242 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,2

Todas las opiniones

(242)

47 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Chloe is the best!!

Chloe is the best!!!
From when I arrived I was taken care of and all details was explained clearly to me. I felt really looked after and my car was back to me in the time period she stated, thank you.

15 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service from Palmers Citroen Watford…

I dealt with Matt at the Watford Citroen branch when ordering my new car.
He was friendly and helpful, and immediately put me at ease.
He went through the differences in the cars and I decided on the C3 Aircross Shine Plus.
He kept me informed all the way through the process and answered any questions I had, no matter how silly.
I collected the car a few days ago and he called me today to check how I was getting on.
Great service from Palmers Citroen with special thanks to Matt for his help and patience.

4 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Consistent top class customer service

Dan, Jamey and the entire team at Palmers Citroen/Peugeot offer excellent customer service in all departments. This time we dealt with Matt at Citroen who was very helpful in all aspects of the purchase of a new car. Chloe in service supported the service process in a kind and efficient way. We will be returning soon.

5 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Quick and easy process of selling my car

I just sold my Toyota Aygo to Palmers Motors and I honestly can't believe it was that easy. Usually selling a car to someone is a headache, but Dan, one of the managers, made the process so easy and straight-forward. Very friendly and knowledgeable, I will definitely recommend Palmers.

22 de noviembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

After sales warning

Purchased Alfa giulia in august 23. Broke down in october and repaired. Broke down again in November and advised 1st date available 3 weeks away but no courtesy car available till January. Although yellow warning light showing they would not keep on premises. Sales very friendly but service department quite hostile. Be warned !!!!

7 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

I picked up my new car today and dealt…

I picked up my new car today and dealt with sales advisor Damian. I don’t usually review but I can honestly say the service was amazing - due to buying an electric car and it being my first one I was unsure on a few particulars and Damian really took the time to clear that up for me, he provided a tour of my new car and explained everything in great detail. The transaction was smooth and he kept in regular contact with updates. So if thinking of buying a car this guy is your man. Thank you 🙏

23 de octubre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Just purchased a new Fiat 500 Mark…

Just purchased a new Fiat 500 Mark Freeman was more than helpful as l had problems with my insurance which they sorted out for me, absolutely highly recommended Palmers Hemel Hempstead garage and love my new Fiat.

18 de octubre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid Palmers Group MG - Hemel!

Terrible experience with MG Hemel, in particular Faizan Ziyard in Sales who is clueless and a liar. Thankfully for him his lies and incompetence was backed up by his alleged manager, Herin Shah. Don’t attempt to buy a vehicle from these people as they are clueless and move the goal posts consistently throughout the process of what should be a fairly simple transaction - buying a car!
Avoid Faizan and MG at all costs. You will regret it otherwise!

22 de septiembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

I have been working wit Chloe Devlin

I have been working wit
Chloe Devlin
Sales Advisor for Peugeot and i must tell that i am very impressed with her work and how fast resolves my queries .
I always ask for her because i know i ll get fast response and solution.
Thank you Chloe

12 de septiembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Stay Away Everyone

Stay Away Everyone! They tell more lies than a politician. The salesman is Faizan and the manager is Hiren (not sure if I have spelt that correctly).

At first we were delighted and signed-up on the day with £500 deposit and 0% finance on a new MG4. But then things turned sour. "your car will be ready early next week" .... "the ceramic paint treatment is now done"...."the car is having it's PDI now" ... "the car won't be ready until Thursday, I'll call you" no call ..."ah, the car has a safety recall and needs software updating, and that takes a long time" the alarm bells were well and truly ringing in my head, so I asked them to confirm if the car is definitely the latest model with 18" wheels and white roof... ."yes, 100% it is the latest car" ... "your car can't be ready in time for you but I can get another one that can be ready" ... "it's got a black roof and 17" wheels" ... I replied 'no' we want the latest version, the one we ordered ... "you can't have that, we haven't got one" ... where is the car I've bought? ..."it's in the compound" ... so it's not even been in the workshop to get ready? .."we can get it here today and get it ready. It has 17inch wheels and black roof"... but that's not what I bought! ... "did you ask at the time you paid the deposit? it is the 2023 model, it was manufactured in May 2023" ... The end of the story is there was only ever one car, it is the older model. They never took it to the workshop to prepare it nor did they mention it is the older model at the time of paying. They misled us then lied and lied and lied.

We cancelled the deal and went to Glyn Hopkin, Milton Keynes. The experience with Jude was a delight and the deal done on a new MG4 without any hassle.

7 de septiembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

The experience I had with Palmers

The experience I had with Palmers, Walford, today could not have been better! There was a problem with my tyres and I phoned up in the morning and was dealt with great courtesy by Nick, who suggested a time I should come in. I visited and Nick recognised me from the call, before the issue was dealt with and the situation with my tyres was explained by another member of staff, who was also extremely polite and knowledgeable. My thanks go to the Palmers team for their excellent service.

4 de septiembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Contacted them via the contact page on…

Contacted them via the contact page on their website, was rung back within 30 minutes by a car salesman. I explained I wanted to talk to the Mitsubishi service desk. I was told they’d ring me back within an hour. I’m still waiting two days later.

22 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Our First Online Car Purchase Made Easy

We bought a wonderful Nissan Juke from Palmers MG this week and the service we received from Sean Williams was excellent. He helped us every step of the way with making our first online car purchase into an easy transaction. Sean also assisted us with taxing the car and he gave us excellent advice regarding the insurance and MOT and he was available to help us whenever we called him.

17 de agosto de 2023
Opinión espontánea

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