Palmrow Opiniones 

23
TrustScore: 2 sobre 5

1,8

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Pessima pagina e enganonsa Não entrega o produto e nem responde Pagina fake que aplica golpes Não comprem nada nessa loja online Denuncie eles #aacabem com a Palmrow Uma pagina que existe u... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

I want to rate them 0 stars. Awful company, DO NOT BUY FROM HERE! I received an item that was too small (not their fault) and I emailed to return this on the 5th August. I was ignored for 5 days and c... Ver más

Valorada con 4 estrellas sobre 5

Firstly I have to thank Rafael Alves for his customer service, outstanding above and beyond. I did have my doubts the items would come. But customer service made me aware the parcels do have a lot o... Ver más

Valorada con 1 estrellas sobre 5

I bought a lacoste jacket for around £53 it arrived and is a total fake. bits of stitches not cut off properly the lacoste badge isent even stitched on level its slightly slanted its a total counter... Ver más

Información sobre la empresa

Escrito por la empresa

Palm Row is a global fashion house that merges timeless elegance with contemporary design. Focused on premium apparel and accessories, our brand draws inspiration from the refined lifestyle of Europe’s elite and the heritage of classic menswear. We operate exclusively online, offering curated collections to a discerning international audience, with strong presence across Europe and beyond.


Información de contacto

1,8

Malo

TrustScore: 2 sobre 5

23 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 28% de las opiniones negativas

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1,8

Todas las opiniones

(23)

23 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

I want to rate them 0 stars

I want to rate them 0 stars. Awful company, DO NOT BUY FROM HERE! I received an item that was too small (not their fault) and I emailed to return this on the 5th August. I was ignored for 5 days and chased twice. Here I am 16 days later and still unable to return the item as they are waiting to “provide me a return address.” STAY AWAY

21 de agosto de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid this company.

Avoid this company.

I placed my order on 22 June, it was marked as shipped on 2 July, and after weeks of waiting, it still hasn’t been delivered. I have requested a refund multiple times, but all I receive are the same automated responses saying the package is “still in transit.”

A company should take responsibility for its own shipping issues instead of making customers wait indefinitely. Very disappointing customer service. I cannot recommend buying from them.

29 de julio de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

Firstly I have to thank Rafael Alves…

Firstly I have to thank Rafael Alves for his customer service, outstanding above and beyond. I did have my doubts the items would come. But customer service made me aware the parcels do have a lot of customs to go through. They did arrive, and the quality is brilliant. Worth waiting for.

21 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I bought a lacoste jacket for around…

I bought a lacoste jacket for around £53 it arrived and is a total fake. bits of stitches not cut off properly the lacoste badge isent even stitched on level its slightly slanted its a total counterfeit shop n not even good counterfeit items im giving it zero stars utter con

12 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I’m not surprised with rate they have…

I’m not surprised with rate they have and the bad reviews too, I order T- shirt navy blue Ralph Lauren, I got it after few weeks and I keep sending messages, I got it in end but the wrong colour and wrong size too , I try to communicate with them for return and refund but I am afraid no way they ou can get through,so, I kiss my £40 pounds goodbye, also look very fake too , please don’t buy anything from this horrible company.

1 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Looking at the reviews

Looking at the reviews, I am so mad at myself for not first authenticating Palm Row Botique, i wouldn't have continued to make an order with them because now i have fallen for the same scam. I made an order in May and we are now in July!! It looks like I am not getting my items - I wonder if people who complained here have received their money back or eventually got their orders!! What a poor service this company needs to be investigated and shut down

21 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Fraud

I can’t believe that trustpilot gives 5 stars reviews to these crooks
These bastards they stole my money in the order I have placed based on your 5 stars review
What are you waiting to move against these bastards and remove your valuation from the top of their fake site
I see others below speaking about fraud and you do nothing against them
It seems that you have partnership with them ???

26 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

FRAUD

FRAUD - This company are full of shit - I made my order paying for 3 items and it still has not been shipped. I saw there site on Facebook and thought it must be genuine, I´m not sure why FB lets them continue advertising on there. Stay clear of this site - worst ever

15 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

A complete fraud!!

A complete fraud!!! It’s been 3 months since my order and payment!
The most shocking behaviour is that I receive no reply in my numerous claims to the company various different channels (suck as a direct mail to the operators).
It’s a scam and a discrase!

30 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Fraud alert.

I made a payment for two items; little did I know that I was making a fraudulent transaction. Piece of advice. Do not patronise this company.

Surely, you will regret it.

18 de mayo de 2026
Opinión espontánea
Logotipo de Palmrow

Respuesta de Palmrow

Chikezirim Okorafor, friend, your order was cancelled by us a long time ago. Unfortunately, your order was marked as fraudulent by the bank, so we risked not fulfilling your order to avoid problems for both of us. If you would like more information, please send us an email to contact@palmrow.boutique

Valorada con 5 estrellas sobre 5

I've had my eye on Palmrow for a while…

I've had my eye on Palmrow for a while and finally decided to pull the trigger during their recent sale, scoring two polo shirts for almost half the price. I am honestly blown away by the quality, especially for the value! Both pieces look and feel premium—significantly more expensive than what I actually paid. The fabric and fit exceeded my expectations. I’m extremely satisfied with my purchase and am already keeping an eye out for their next promo. Highly recommend!"

6 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Since March I never received my order

Since March I never received my order

3 de marzo de 2026
Opinión espontánea
Logotipo de Palmrow

Respuesta de Palmrow

We are truly sorry that your order has not yet arrived.

Unfortunately, a temporary operational issue with our platform affected part of our shipping process, resulting in delays for some customers.

We completely understand your frustration and sincerely apologize for the inconvenience caused. Our team has been working to resolve all affected orders and assist customers with the appropriate solutions, including refunds whenever necessary.

Please contact us directly with your order details so we can prioritize your case:
contact@palmrow.boutique

Valorada con 1 estrellas sobre 5

Pessima pagina e enganonsa

Pessima pagina e enganonsa
Não entrega o produto e nem responde
Pagina fake que aplica golpes
Não comprem nada nessa loja online
Denuncie eles
#aacabem com a Palmrow
Uma pagina que existe unica e exclusivamente para aplicar golpes
Is not a store is fake account
#Don't buy nothing with Palmrow

1 de marzo de 2026
Opinión espontánea
Logotipo de Palmrow

Respuesta de Palmrow

Olá,

Sentimos muito pela experiência que você teve com nossa loja. Tivemos um problema operacional temporário relacionado à nossa plataforma de pagamentos e logística, o que acabou impactando alguns pedidos e atrasando respostas do suporte.

Entendemos totalmente sua frustração e pedimos desculpas sinceras por isso. Nossa equipe entrou em contato com clientes afetados para oferecer solução, incluindo reembolso quando necessário.

A Palm Row não tem intenção de prejudicar nenhum cliente, e desde então estamos reforçando nossos processos internos, atendimento e segurança operacional para que situações assim não voltem a acontecer.

Agradecemos pelo feedback, pois ele nos ajuda a melhorar.

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