Palmrow Opiniones 

36
•
TrustScore: 1.5 sobre 5

1,5

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Ordered a size L knit branded Polo Ralph Lauren. Item came and it is far too big and would be more like XXL. I am 6’3” and 190cm and I was swimming in it! I asked for a refund or replacement for. M... Ver más

Valorada con 1 estrellas sobre 5

Order never received. Never reimbursed. After 3 months all I hear when I send an email is : “ I have checked your order and can confirm that everything is correct.” Scam.

Valorada con 1 estrellas sobre 5

If I could give no stars I would. 38 days and waiting for the product. They assure me no issue but having promised me they would review what was happening with the postage, they came back with the 'ev... Ver más

Valorada con 4 estrellas sobre 5

Firstly I have to thank Rafael Alves for his customer service, outstanding above and beyond. I did have my doubts the items would come. But customer service made me aware the parcels do have a lot o... Ver más

Información sobre la empresa

Escrito por la empresa

Palm Row is a global fashion house that merges timeless elegance with contemporary design. Focused on premium apparel and accessories, our brand draws inspiration from the refined lifestyle of Europe’s elite and the heritage of classic menswear. We operate exclusively online, offering curated collections to a discerning international audience, with strong presence across Europe and beyond.


Información de contacto

1,5

Muy malo

TrustScore: 1.5 sobre 5

36 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 12% de las opiniones negativas

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1,5

Todas las opiniones

(36)

34 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

I bought a lacoste jacket for around…

I bought a lacoste jacket for around £53 it arrived and is a total fake. bits of stitches not cut off properly the lacoste badge isent even stitched on level its slightly slanted its a total counterfeit shop n not even good counterfeit items im giving it zero stars utter con

12 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I’m not surprised with rate they have…

I’m not surprised with rate they have and the bad reviews too, I order T- shirt navy blue Ralph Lauren, I got it after few weeks and I keep sending messages, I got it in end but the wrong colour and wrong size too , I try to communicate with them for return and refund but I am afraid no way they ou can get through,so, I kiss my £40 pounds goodbye, also look very fake too , please don’t buy anything from this horrible company.

1 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Looking at the reviews

Looking at the reviews, I am so mad at myself for not first authenticating Palm Row Botique, i wouldn't have continued to make an order with them because now i have fallen for the same scam. I made an order in May and we are now in July!! It looks like I am not getting my items - I wonder if people who complained here have received their money back or eventually got their orders!! What a poor service this company needs to be investigated and shut down

21 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Fraud

I can’t believe that trustpilot gives 5 stars reviews to these crooks
These bastards they stole my money in the order I have placed based on your 5 stars review
What are you waiting to move against these bastards and remove your valuation from the top of their fake site
I see others below speaking about fraud and you do nothing against them
It seems that you have partnership with them ???

26 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

FRAUD

FRAUD - This company are full of shit - I made my order paying for 3 items and it still has not been shipped. I saw there site on Facebook and thought it must be genuine, I´m not sure why FB lets them continue advertising on there. Stay clear of this site - worst ever

15 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

A complete fraud!!

A complete fraud!!! It’s been 3 months since my order and payment!
The most shocking behaviour is that I receive no reply in my numerous claims to the company various different channels (suck as a direct mail to the operators).
It’s a scam and a discrase!

30 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Fraud alert.

I made a payment for two items; little did I know that I was making a fraudulent transaction. Piece of advice. Do not patronise this company.

Surely, you will regret it.

18 de mayo de 2026
Opinión espontánea
Logotipo de Palmrow

Respuesta de Palmrow

Chikezirim Okorafor, friend, your order was cancelled by us a long time ago. Unfortunately, your order was marked as fraudulent by the bank, so we risked not fulfilling your order to avoid problems for both of us. If you would like more information, please send us an email to contact@palmrow.boutique

Valorada con 1 estrellas sobre 5

Since March I never received my order

Since March I never received my order

3 de marzo de 2026
Opinión espontánea
Logotipo de Palmrow

Respuesta de Palmrow

We are truly sorry that your order has not yet arrived.

Unfortunately, a temporary operational issue with our platform affected part of our shipping process, resulting in delays for some customers.

We completely understand your frustration and sincerely apologize for the inconvenience caused. Our team has been working to resolve all affected orders and assist customers with the appropriate solutions, including refunds whenever necessary.

Please contact us directly with your order details so we can prioritize your case:
contact@palmrow.boutique

Valorada con 1 estrellas sobre 5

Pessima pagina e enganonsa

Pessima pagina e enganonsa
Não entrega o produto e nem responde
Pagina fake que aplica golpes
Não comprem nada nessa loja online
Denuncie eles
#aacabem com a Palmrow
Uma pagina que existe unica e exclusivamente para aplicar golpes
Is not a store is fake account
#Don't buy nothing with Palmrow

1 de marzo de 2026
Opinión espontánea
Logotipo de Palmrow

Respuesta de Palmrow

Olá,

Sentimos muito pela experiência que você teve com nossa loja. Tivemos um problema operacional temporário relacionado à nossa plataforma de pagamentos e logística, o que acabou impactando alguns pedidos e atrasando respostas do suporte.

Entendemos totalmente sua frustração e pedimos desculpas sinceras por isso. Nossa equipe entrou em contato com clientes afetados para oferecer solução, incluindo reembolso quando necessário.

A Palm Row não tem intenção de prejudicar nenhum cliente, e desde então estamos reforçando nossos processos internos, atendimento e segurança operacional para que situações assim não voltem a acontecer.

Agradecemos pelo feedback, pois ele nos ajuda a melhorar.

Valorada con 1 estrellas sobre 5

SCAM

🇬🇧
Scam website. No support, money lost. Don’t buy here.
🚨 SCAM ALERT 🚨

🇩🇪
Betrugsseite. Kein Support, Geld verloren. Nicht hier kaufen.
🚨 ACHTUNG BETRUG 🚨

🇮🇹
Sito truffa. Assistenza inesistente, soldi buttati. Non comprate qui.
🚨 ATTENZIONE TRUFFA 🚨

30 de noviembre de 2025
Opinión espontánea
Logotipo de Palmrow

Respuesta de Palmrow

We sincerely apologize for your experience.

Our store faced a temporary operational issue involving our e-commerce platform, which unfortunately affected some shipments and delayed customer support responses. We completely understand your frustration.

Please know that we are not a scam operation, and we have been actively contacting affected customers to provide solutions, including refunds whenever necessary.

We are currently improving our logistics, customer service, and platform security to ensure this situation does not happen again.

Thank you for your feedback and patience.

Valorada con 1 estrellas sobre 5

These guys are frauds entirely

These guys are frauds entirely. Do not buy from them.

26 de septiembre de 2025
Opinión espontánea
Logotipo de Palmrow

Respuesta de Palmrow

We are truly sorry for the negative experience.

A temporary operational issue with our platform affected some orders and customer support response times over the past weeks. We understand how frustrating this situation must have been.

However, we would like to clarify that our intention has never been to mislead customers. We have been actively assisting affected clients and providing refunds or solutions whenever required.

We are currently implementing stronger operational and support measures to improve reliability and customer experience moving forward.

Thank you for your feedback.

Valorada con 1 estrellas sobre 5

Becareful of this store on Facebook…

I saw a photo of this store on Facebook and it looked very attractive, so I placed an order. Three weeks later, I finally received the product, only to find it was completely counterfeit. I emailed them to request a refund, but no one responded. After some research, I found the company to be RAC DIGITAL BUSINESS LTD and Director ALVES CARDOSO, Rafael.

8 de octubre de 2025
Opinión espontánea
Logotipo de Palmrow

Respuesta de Palmrow

We sincerely apologize for your experience.

Due to a temporary operational issue involving our platform and fulfillment process, some orders experienced delays and communication issues over the past weeks.

Regarding the product received, we take quality concerns very seriously and are currently reviewing all affected cases individually. Our intention has never been to mislead customers, and we are actively working to improve our logistics, supplier verification, and customer support systems.

If you have not yet received proper assistance, please contact us directly so we can review your case and provide a suitable solution:
contact@palmrow.boutique

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