Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The buying experience from Papersmiths is uniquely personal in a world of impersonal transactions. From choosing from the beautifully crafted items (that you know have been carefully curated), to the... Ver más

Valorada con 5 estrellas sobre 5

Good to see an independent stationary shop supplying good quality products of which are often made in Britain by family run businesses. Lovely range of bright modern styles all swiftly delivered to y... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Products are wonderful but gift wrapping was disappointing for £4. At the time they didn't have the pen refills so I ordered other items. Two days later they were in stock so I had to spend on extra p... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I wanted 'a pencil' for work... I got what felt like a birthday present. Ordered yesterday lunchtime arrived this morning at 0930. The delivery was so beautifully presented and carefully package... Ver más

Información sobre la empresa

  1. Tienda de bolígrafos

Escrito por la empresa

Papersmiths is the shop of your stationery dreams. We specialise in stationery and paper goods, bringing together the goods to inspire and tools to create. Alongside our own stationery, you'll find our handpicked favourites from designers and makers across the globe.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

112 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

The buying experience from Papersmiths…

The buying experience from Papersmiths is uniquely personal in a world of impersonal transactions. From choosing from the beautifully crafted items (that you know have been carefully curated), to the hand written thank-you note... in a virtual world...it captures something of the joy of shopping in person.

20 de abril de 2026
Valorada con 5 estrellas sobre 5

Second time bought - lovely colour range and style of paper

This is the second note book I’ve bought from here. I love them as they have soft covers no hard cover as I like flexibility. I’ve bought both in the fushia pink. They are nice and chunky and you can get them in lined, dot of plain paper.
Will definitely buy another from here when needed

1 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great value and quality

The products were amazing value and quality, the delivery was fast, and I got a lovely personal note in my order. I was so impressed that I've already submitted a second order to them!

6 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Lovely company

Lovely company, user friendly website and 10/10 customer service when I was so dazzled by the colour choice that I ordered the wrong type of paper inside the notebook - Lauren emailed me straight away, sorted the problem and amended the order. Can’t wait to see the items when they arrive and gift them on to their intended recipient. Thanks again

1 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent customer service!

I ordered a few gifts from Papersmiths to be gift-wrapped and shipped to separate clients. The team went above and beyond to answer my query AND have the gifts shipped out on the same day. I experienced excellent customer service and I was spoilt for choice when it came to choosing which items I was going to send.

22 de enero de 2025
Logotipo de Papersmiths

Respuesta de Papersmiths

Hi Katie, Thank you so much for your kind words! Our small stationery business is beyond grateful. We'll pass your comments over to the team you spoke to. They'll be very happy to hear your feedback! Have a great day and we hope you choose Papersmiths for your clients again in the future. Best wishes - Izzy.

Valorada con 5 estrellas sobre 5

Amazing!

Amazing!
Quick response and even agreed to my request to exchange the color even though opened the package. Super fast dispatching time! Would definitely choose to shop here again if needed.

21 de enero de 2025
Logotipo de Papersmiths

Respuesta de Papersmiths

Hi Ruby, Thank you so much for your review! We're so happy that you had a great experience with our customer service team at Papersmiths online. Thanks again!

Valorada con 5 estrellas sobre 5

The item arrived as expected

The item arrived as expected, and I really appreciated the thoughtful postcard they included. It's those little touches that make the experience special. Highly recommend!

16 de enero de 2025
Opinión espontánea
Logotipo de Papersmiths

Respuesta de Papersmiths

Hi, Thank you for your review. So happy to hear that you enjoy the little touches we add to each order and your handwritten note. Thanks again and we hope you choose Papersmiths again in the future! Best wishes, Izzy.

Valorada con 5 estrellas sobre 5

5 star small Company

Amazing small Company. Excellent customer service when I ordered the wrong item! The paperlote is just perfect. Love the personal touch to their packaging.

10 de enero de 2025
Opinión espontánea
Logotipo de Papersmiths

Respuesta de Papersmiths

Hi G, Thank you so much for your review of our small online stationery shop. We are incredibly grateful for your feedback and our team are thrilled that you had a great experience. Have a great day and we hope you choose Papersmiths again soon! Izzy.

Valorada con 5 estrellas sobre 5

Fast delivery, cute hand written note :)

They wrote a really cute hand written note with the delivery of our 2025 planners, was a lovely touch :)

4 de enero de 2025
Opinión espontánea
Logotipo de Papersmiths

Respuesta de Papersmiths

Hi Charelle, Thank you so much for your review. We're so glad that you loved the handwritten note with your order. We hope you're very happy with your 2025 planners and choose Papersmiths again soon. Best wishes, Izzy.

Valorada con 5 estrellas sobre 5

the personal touch

Care and attention in presentation and delivery, adding a handwritten thank you card shows they're practising what they preach.

20 de diciembre de 2024
Valorada con 5 estrellas sobre 5

Feeds my stationery addiction!

I was gutted when Papersmiths closed their store in Bristol, as it was the best excuse ever for retail therapy with my best mate, and then lunch at the nearby tapas place. But yay for excellent online ordering, even if it's never the same as drooling over notebooks and pens in person! There's a really wide range of stationery available on the website, and items arrive nicely wrapped and well-packaged. And when I've needed customer service, they've been excellent to deal with.

24 de octubre de 2024
Opinión espontánea
Logotipo de Papersmiths

Respuesta de Papersmiths

Thank you so much Shaz for your kind words about our stationery shop - You've made our day! See you soon.

Valorada con 5 estrellas sobre 5

Will definately order again

This was my first purchase from Papersmiths and it won't be my last. I was so impressed with the customer service I received. I had some questions before I placed my order which were promptly and professionally answered. My items were shipped very fast and came beautifully packaged. I'm very happy with all my items but in particular the diary is exactly what I have been looking for and has been so hard to find. Page per week, vertical alignment with time slots. Fab product and fab business. Thank you!

23 de septiembre de 2024
Logotipo de Papersmiths

Respuesta de Papersmiths

Thank you for your kind review! We appreciate it so much. We're very happy to hear that your order arrived promptly and that you were pleased with your new stationery and diary. We hope you'll return again soon. Thank you!

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más