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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The buying experience from Papersmiths is uniquely personal in a world of impersonal transactions. From choosing from the beautifully crafted items (that you know have been carefully curated), to the... Ver más

Valorada con 5 estrellas sobre 5

Good to see an independent stationary shop supplying good quality products of which are often made in Britain by family run businesses. Lovely range of bright modern styles all swiftly delivered to y... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Products are wonderful but gift wrapping was disappointing for £4. At the time they didn't have the pen refills so I ordered other items. Two days later they were in stock so I had to spend on extra p... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I wanted 'a pencil' for work... I got what felt like a birthday present. Ordered yesterday lunchtime arrived this morning at 0930. The delivery was so beautifully presented and carefully package... Ver más

Información sobre la empresa

  1. Tienda de bolígrafos

Escrito por la empresa

Papersmiths is the shop of your stationery dreams. We specialise in stationery and paper goods, bringing together the goods to inspire and tools to create. Alongside our own stationery, you'll find our handpicked favourites from designers and makers across the globe.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

112 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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No ha contestado las opiniones negativas

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Valorada con 5 estrellas sobre 5

LOVE Papersmiths!

LOVE 'Papersmiths' and love supporting an independent. Always a great selection of cards that are just that little bit different. Excellent buying, whoever does that job. Great service. No complaints. Happy customer.

18 de septiembre de 2023
Valorada con 5 estrellas sobre 5

always a delight

Always a 5 star experience buying from papersmiths. Such a great company, lovely products and everything arrives quickly, beautifully wrapped and with a hand written thank you note.

23 de agosto de 2023
Valorada con 5 estrellas sobre 5

Outstanding

This is a lovely friendly company who deliver an excellent service along with outstanding products.

21 de agosto de 2023
Valorada con 2 estrellas sobre 5

Disappointing.

I ordered what I believed to be a large, academic year organiser and paid £44. What arrived was barely A5 size, small font and I will have to buy something more suitable for work as this will be filled far too quickly.

22 de junio de 2023
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Respuesta de Papersmiths

Dear Miss Hammond,

I deeply regret to learn that you were dissatisfied with your recent purchase. We strive to ensure that all pertinent information regarding product specifications, including size and page count, is clearly stated in the product description and key specifications. If you have received an item that does not meet your expectations, I encourage you to reach out to our dedicated customer service team for assistance with an exchange or refund. They will gladly facilitate the reimbursement of your return shipping costs and work closely with you to ensure your utmost satisfaction.

To initiate the process, please send an email to online@papersmiths.co.uk.

Thank you for bringing this matter to our attention.

Sincerely,
Izzy

Valorada con 5 estrellas sobre 5

Gorgeous notebooks

Gorgeous notebooks, almost to lovely to use! I wrote with a fountain pen and the best thing no bleed through. The book band fits well and doesn’t squish the notebooks and holds my pens/pencils well. So far no lost pens. Highly recommend them.

25 de mayo de 2023
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Respuesta de Papersmiths

Thank you so much for your positive review. We really appreciate your love and support for our business! Enjoy your new stationery.

Valorada con 5 estrellas sobre 5

First class customer experience

First class customer experience. Wonderful quality product. Fantastic service from the team. Prompt delivery.

27 de abril de 2023
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Respuesta de Papersmiths

Hi Toni, Thank you so much for your love and support for our business! We really appreciate your review. Enjoy your new stationery.

Valorada con 5 estrellas sobre 5

Lovely range of good quality products

Good to see an independent stationary shop supplying good quality products of which are often made in Britain by family run businesses. Lovely range of bright modern styles all swiftly delivered to your door. Can't wait to pop into a Papersmiths store when next in London or Brighton. Highly recommend to all stationary lovers.

17 de abril de 2023
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Respuesta de Papersmiths

Hi Emma, Thank you so much for your support! We really appreciate you taking the time to review. Enjoy your new stationery. We hope to see you soon!

Valorada con 5 estrellas sobre 5

Great independent retailer!

Great independent retailer with unusual and delightful range of paper products. Service is always excellent. Thank you

17 de abril de 2023
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Respuesta de Papersmiths

Hi Mary, Thank you so much for your love and support for our business! We really appreciate your review. Enjoy your new stationery.

Valorada con 5 estrellas sobre 5

I adore my PAPERSMITHS notebooks

I adore my PAPERSMITHS notebooks, in fact I now won’t use any other. I’m slowly working my way through all the gorgeous colours and hopefully they’ll add some more before I get through them all! Also the customer service is excellent and there’s always a little personalised handwritten note in with each delivery.

17 de abril de 2023
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Respuesta de Papersmiths

Hi Karen, Thank you so much for your love and support for our business! We really appreciate you leaving a positive review. Enjoy your new stationery. Thanks, Izzy

Valorada con 3 estrellas sobre 5

Great Products, but could improve …

Products are wonderful but gift wrapping was disappointing for £4. At the time they didn't have the pen refills so I ordered other items. Two days later they were in stock so I had to spend on extra postage to get them. Would be helpful if site indicated when stock due in shortly - or in longer time, especially for essential items like refills. Thanks

23 de marzo de 2023
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Respuesta de Papersmiths

Hi Pinnate, Thank you so much for your review. I'm so sorry to hear that you weren't able to get everything you wanted in your first order. We are working hard behind the scenes to improve our stock flow to make sure that we don't sell out and keep customers updated. Enjoy your new stationery!

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