I had £58 deducted from my account without any reason whatsoever, and when trying to access my account, it’s impossible. You are supposed to receive an email link to be able to do this, but nothing ar... Ver más
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Consulta las opiniones de los clientes
My Asos return parcel went missing. I recieved a message from Chris in parcel connect to say that it had ended up in their collection hub without a returns label and that if I sent on the qr code I ha... Ver más
Two parcels missing. Thankfully one has been found after much chasing but now I'm being ghosted about the second one. I have receipts from the return store but nobody taking responsibility. €95 out of... Ver más
Had a displaced parcel that had no return label. Parcel connect went out of their way to reach me and make the return happen . Thanks for reaching out on your own and rectifying the mist... Ver más
Información sobre la empresa
Escrito por la empresa
Parcel Connect is Ireland’s largest Pick-Up & Drop-Off and Returns network, which is part of the recently formed Nuvion group. Since 2013 Parcel Connect has been simplifying the online shopping experience by enabling customers to use their local convenience store to facilitate their deliveries and parcel returns. Over the past year Parcel Connects Irish store network has grown substantially and now has over 1,200 agents offering Parcel Connect services, throughout every county in Ireland. Bringing Solutions To You! Your Parcels, Your Way!
Información de contacto
1B, Greenogue Logistics Park, Rathcoole, , D24 DH9Y, Co Dublin, Irlanda
- support@parcelconnect.ie
- parcelconnect.ie
3,6
Medio
672 opiniones
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My parcel was returned without a label label
My parcel was returned without a label, as the shop printer was broken. So Luke from Parcel Connect reached out to me to resolve the problem. I sent him the QR Code so he could print out my returns label and return my parcel. Delighted with the service.
17 de mayo de 2024
Opinión espontánea
Luke Gets 5 Stars!
Luke contacted me and made me aware of an issue that I didn't otherwise know about.
He took ownership of what needed to be done and resolved it immediately.
Quick, easy and very mannered.
Thank You.
17 de mayo de 2024
Opinión espontánea
Super helpful
Luke from parcel connect went above and beyond to ensure I received my refund from asos. Very helpful. Thank you
17 de mayo de 2024
Opinión espontánea
Excellent service
Super support and service! Thanks for your help!
17 de mayo de 2024
Opinión espontánea
Helpful with returns
They went out of their way to help me with my return, which got sent back without a label, ensuring I could get my refund!
16 de mayo de 2024
Opinión espontánea
Quick easy reliable service
Quick easy reliable service. Highly recommend.
16 de mayo de 2024
Opinión espontánea
Luke was super helpful when I didn’t…
Luke was super helpful when I didn’t have a return label. He sorted the issue promptly and was very understanding!
16 de mayo de 2024
Opinión espontánea
Excellent communication and customer…
Excellent communication and customer service from Chris in Parcel Connect, Cork.
16 de mayo de 2024
Opinión espontánea
Absolute disaster of a company to deal…
Absolute disaster of a company to deal with. Returned a parcel with QR code guy at deskshoukd have printed a return label and apparently did not. Was contacted by Chris in parcel connect looking for QR code who said he would look after it. No update on return since 8th May
8 de mayo de 2024
Opinión espontánea
Respuesta de Parcel Connect Ireland
Hi Mary,
I'm very sorry to hear that you have had a bad experience with using Parcel Connect to complete a return.
I've sent you a request for further information as need the tracking code to be able to look into this further.
Regards,
Luke
Excellent support for a package that…
Excellent support for a package that showed up with no returns label, I error
14 de mayo de 2024
Opinión espontánea
Very quick at getting back to you
14 de mayo de 2024
Opinión espontánea
Very helpful
Very helpful, followed up with issues and resolved, above and beyond, thanks!
13 de mayo de 2024
Opinión espontánea
The man Chris from parcel connect team…
The man Chris from parcel connect team was so helpful and nice !
13 de mayo de 2024
Opinión espontánea
Great experience
Great experience, I returned a parcel and forgot to put the returns address. Parcel connect rang me and also sent a what’s app explaining the situation and to send them the returns QR code and they would sort out the rest. Excellent customer service
13 de mayo de 2024
Opinión espontánea
I forgot to put the return slip on my parcel and parcel connect takes their time, Sent me a message via WhatsApp to send my return slip to them so they can do the necessary documentation and send it .
Very efficient and reliable service
10 de mayo de 2024
Opinión espontánea
Pleasant experience recommended agent
13 de mayo de 2024
Opinión espontánea
Chris is so helpful
Chris is so helpful, i tried 2 other parcel Connect drop offs but they could not accept my return. Chris sorted it out for me
10 de mayo de 2024
Opinión espontánea
Respuesta de Parcel Connect Ireland
Thanks for taking the time to leave us such a nice review. I'll pass on your message to Chris.
Went out of his way to ensure my parcel…
Went out of his way to ensure my parcel wasn’t sent back and was delivered efficiently
10 de mayo de 2024
Opinión espontánea
Respuesta de Parcel Connect Ireland
Hi Amie,
Thanks for taking the time to leave us a lovely review.
Have a great day.
Luke
Parcel connect were great they…
Parcel connect were great they contacted me as my parcel and no label to get the qr code as the shop has not originally asked for it. They contacted me via WhatsApp to process the order. Great service.
10 de mayo de 2024
Opinión espontánea
Respuesta de Parcel Connect Ireland
Hi June,
Thanks for taking the time to leave us a review.
Have a great day,
Luke
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