I had £58 deducted from my account without any reason whatsoever, and when trying to access my account, it’s impossible. You are supposed to receive an email link to be able to do this, but nothing ar... Ver más
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Consulta las opiniones de los clientes
My Asos return parcel went missing. I recieved a message from Chris in parcel connect to say that it had ended up in their collection hub without a returns label and that if I sent on the qr code I ha... Ver más
Two parcels missing. Thankfully one has been found after much chasing but now I'm being ghosted about the second one. I have receipts from the return store but nobody taking responsibility. €95 out of... Ver más
Had a displaced parcel that had no return label. Parcel connect went out of their way to reach me and make the return happen . Thanks for reaching out on your own and rectifying the mist... Ver más
Información sobre la empresa
Escrito por la empresa
Parcel Connect is Ireland’s largest Pick-Up & Drop-Off and Returns network, which is part of the recently formed Nuvion group. Since 2013 Parcel Connect has been simplifying the online shopping experience by enabling customers to use their local convenience store to facilitate their deliveries and parcel returns. Over the past year Parcel Connects Irish store network has grown substantially and now has over 1,200 agents offering Parcel Connect services, throughout every county in Ireland. Bringing Solutions To You! Your Parcels, Your Way!
Información de contacto
1B, Greenogue Logistics Park, Rathcoole, , D24 DH9Y, Co Dublin, Irlanda
- support@parcelconnect.ie
- parcelconnect.ie
3,6
Medio
672 opiniones
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Excellent customer service
Excellent customer service. Contacted me as my return package had no information on it as guy in the shop never asked me for the email to scan. Saved me lots of stress when my return could have been lost.
24 de mayo de 2024
Opinión espontánea
Taught parcel was gone
Taught parcel was gone . Luke found it in the depo contacted me and got the parcel ,
27 de mayo de 2024
Opinión espontánea
Very helpful
Chris was very helpful with sorting out my package label
27 de mayo de 2024
Opinión espontánea
Helpful
Helpful, quick to reply, they made me aware of an issue and followed up to resolved it
27 de mayo de 2024
Opinión espontánea
Parcel connect contacted me through…
Parcel connect contacted me through what's app as the retailer messed up my return,I was so grateful that they made me aware that there was a problem. They got it sorted with no hassle.
Many thanks!
Lisa
24 de mayo de 2024
Opinión espontánea
Excellent overall
24 de mayo de 2024
Opinión espontánea
Luke and Chris were very helpful and…
Luke and Chris were very helpful and responded quick to all messages! Great service from both!
23 de mayo de 2024
Opinión espontánea
Luke made the extra effort to ensure my…
Luke made the extra effort to ensure my parcel was returned. Kept in constant communication and was really responsive. Highly recommend Luke in you are in anyway concerned about your parcel.
23 de mayo de 2024
Opinión espontánea
easy to sort out issue thank you
22 de mayo de 2024
Opinión espontánea
Excellent service
In my opinion, I felt the service was exceptional and really helpful
21 de mayo de 2024
Opinión espontánea
Very helpful and kind
21 de mayo de 2024
Opinión espontánea
Efficient customer service
Efficient customer service. Very understanding.
21 de mayo de 2024
Opinión espontánea
Great communication and fast response…
Great communication and fast response from parcel connect. Would definitely recommend😊
21 de mayo de 2024
Opinión espontánea
Great service
21 de mayo de 2024
Opinión espontánea
Issue with returns label.contacted me…
Issue with returns label.contacted me asap and sorted everything so helpful
20 de mayo de 2024
Opinión espontánea
Delighted with experience
Delighted with experience, they going above and beyond for customer.
20 de mayo de 2024
Opinión espontánea
Chris made returning my parcel so easy
Chris made returning my parcel so easy! My parcel had arrived without a returns label, Chris contacted me and I just had to send him on my QR code & he printed it and got the parcel on it's way. Wonderful service!
20 de mayo de 2024
Opinión espontánea
Great customer service
Great customer service. Chris was very helpful in sorting a misplaced parcel for me! Always a great service!
20 de mayo de 2024
Opinión espontánea
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