Parcel Connect Ireland Opiniones 

672
•
TrustScore: 3.5 sobre 5

3,6

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I had £58 deducted from my account without any reason whatsoever, and when trying to access my account, it’s impossible. You are supposed to receive an email link to be able to do this, but nothing ar... Ver más

Valorada con 5 estrellas sobre 5

My Asos return parcel went missing. I recieved a message from Chris in parcel connect to say that it had ended up in their collection hub without a returns label and that if I sent on the qr code I ha... Ver más

Valorada con 2 estrellas sobre 5

Two parcels missing. Thankfully one has been found after much chasing but now I'm being ghosted about the second one. I have receipts from the return store but nobody taking responsibility. €95 out of... Ver más

Valorada con 5 estrellas sobre 5

Had a displaced parcel that had no return label. Parcel connect went out of their way to reach me and make the return happen . Thanks for reaching out on your own and rectifying the mist... Ver más

Información sobre la empresa

  1. Servicio de mensajería y reparto
  2. Servicio de logística

Escrito por la empresa

Parcel Connect is Ireland’s largest Pick-Up & Drop-Off and Returns network, which is part of the recently formed Nuvion group. Since 2013 Parcel Connect has been simplifying the online shopping experience by enabling customers to use their local convenience store to facilitate their deliveries and parcel returns. Over the past year Parcel Connects Irish store network has grown substantially and now has over 1,200 agents offering Parcel Connect services, throughout every county in Ireland. Bringing Solutions To You! Your Parcels, Your Way!


Información de contacto

3,6

Medio

TrustScore: 3.5 sobre 5

672 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,6

Todas las opiniones

(672)

5 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Beaumont Mace

Selected a store to do my parcel connect return, printed the label and off I went to drop it, only to find out that the shop doesn’t accept fastway parcel connect ( Beaumont Mace). Very disappointed as the website lets you create a label for them. The next closes one is a good bit away

26 de julio de 2024
Opinión espontánea
Logotipo de Parcel Connect Ireland

Respuesta de Parcel Connect Ireland

Hi Dominika,
I'm really sorry for this negative experience, unfortunately in this instance, the store did not inform us that they were no longer accepting parcels.
We have now delisted the store from our mapping.

Regards,
Luke

Valorada con 1 estrellas sobre 5

Parcel connect Supervalue Fortunestown Lost My Return Package

Parcel connect Supervalue Fortunestown has lost my ASOS package. I sent a return package on the 13th of July and I got a WhatsApp message from someone called Ashling on the 18th of July. Ashling said my package was sent with no QR code which is strange because how would I have gotten a return receipt if I never showed the QR? They apologised that the staff are new to this system and it will be actioned for me. Fast forward to this week, ASOS doesn’t recognise the first receipt I was giving and Ashling is ignoring my WhatsApp messages and refusing to respond and tell me where my package is and why it wasn’t sent to ASOS.
I’m stuck now with no answer and no clue what to do. I can’t contact ASOS and parcel connect has lost my return package.

18 de julio de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

No Receipt

Our package was collected & delivered OK but we didn't receive any receipt or invoice for the card payment. I have emailed their customer service team several times to request a copy (as I need to send this to our Finance team) but have unfortunately not received anything to date. Their customer service acknowledgement email confirms you should hear back within 48 hours.

15 de julio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

I sent a parcel for the past one month…

I sent a parcel for the past one month to Asos until this date my returned package has not been received by Asos neither has my refund be processed .this company is not a guaranteed source of delivery. At your own risk

2 de junio de 2024
Opinión espontánea
Logotipo de Parcel Connect Ireland

Respuesta de Parcel Connect Ireland

Hi Ejike,

I'm very sorry that you have had a bad experience with Parcel Connect.

I've requested further information so that I can follow up and see what has happened here.

Regards,
Luke

Valorada con 5 estrellas sobre 5

QR code labeless returns.

After confusion in my local petrol station relating to the labeless return option, the parcel was returned without the correct returns label attached. Parcel connect contacted me and rectified this by WhatsApp. Very good service.

3 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great customer care

Aisling kindly helped to ensure my returned item was labelled correctly due to an issue with the instore QR scan. Much appreciated customer care from Parcel Connect.

1 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

QR Code return

Parcel connect were helpful in returning my recent package. The shop couldn’t print the label and they printed the label themselves for me, Ashling and Luke were very helpful.

1 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Parcel Connect is a super service

Parcel Connect is a super service, making online returns so much easier through your local shop! Ashling was super helpful in assisting with a return via Parcel Connect and went above and beyond to alleviate my stress! Thank you Parcel Connect!

26 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

My parcels got lost going back to…

My parcels got lost going back to Flannels in UK and with the help of Luke the manager from Parcel Connect they were retrieved and back to the retailer.
I would like to take this occasion tho say a massive thanks to Luke and the rest of the team from Parcel Connect.
Very helpful and professional
Thank you!

1 de marzo de 2024
Opinión espontánea

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