Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Good compared to alot the competition Very fast payers, basically instantly. Decent welcome off with free spins and no wagering. Customer services reasonably queue length and answer your querie... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Signed up for the welcome bonus of 200 free spins. I deposit the money then stake £10 to get some of the free spins. Then I am notified that I am stripped from offers and can’t use free spins. I conta... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I had an amazing experience with Parimatch customer support today. Adam was extremely helpful and polite — he answered all my questions quickly and clearly. I’ve used many gaming sites in the UK, but... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Got lucky on premier league multi bet this weekend. Evaluation took literally 5 seconds after the last match and the pay-out just arrived in my bank account. I consider this a 4.99 as I will be... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Casa de apuestas
  2. Agencia de apuestas
  3. Casino
  4. Servicio de apuestas
  5. Casino o apuestas online
  6. Apuestas deportivas online

Escrito por la empresa

Parimatch is a leader in online sports betting, gaming, and entertainment. We’re experts in sports betting and you can rely on us to have a wide range of betting markets and competitive odds for the sports you follow. Whether your game is football, golf, or tennis, or if you follow Formula 1, boxing, greyhounds or horses, we’ve got you covered.


Información de contacto

3,6

Medio

TrustScore: 3.5 sobre 5

573 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 53% de las opiniones negativas

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Keiron thanks a million for sorting out…

Keiron thanks a million for sorting out the issue that I had with the account, 10/10 service, You have been extremely helpful and polite. Total credit to the company. Wish you all the best. Many thanks Jaime

6 de marzo de 2025
Opinión espontánea
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Respuesta de PARIMATCH.co.uk

Thank you for your feedback, Jamie , it is greatly appreciated. We will be sure to pass your kind words onto Keiron for you. Should you require any further assistance, please do not hesitate to contact us.

Valorada con 1 estrellas sobre 5

Jokester

Signed up with the new customer promo and then they precede to tell you that you’ve got an account with a sister bookmaker from about 20 year ago haha, so you don’t qualify. Which is a totally different name and no other way you’d know it’s related. Bizarre stuff.

5 de marzo de 2025
Opinión espontánea
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Respuesta de PARIMATCH.co.uk

Thank you for taking the time to write a review Gaz We are sorry to hear about your disappointment.

Can you please contact us via Email or Message to have a look into your case? Many Thanks

Valorada con 5 estrellas sobre 5

Very easy to get on with with

Very easy to get on with with. Great customer service. The agent I dealt with (Sue) was super helpful in sorting my joining bonuses out for me. 10/10

2 de marzo de 2025
Opinión espontánea
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Respuesta de PARIMATCH.co.uk

Thank you for the time to write this review.

We are happy that Sue could help you to regard your bonuses.

If help is needed, we are here 24/7 for you.

Have a great day!

Valorada con 5 estrellas sobre 5

Signed up and spend £10 to get the…

Signed up and spend £10 to get the welcome offer however didn’t stake the minimum bet which I didn’t see.
Spoke to Benedict’s and realised my error so credited me my welcome bonus . Thank you and appreciate you 👍

1 de marzo de 2025
Opinión espontánea
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Respuesta de PARIMATCH.co.uk

Thank you for your 5* review, we will be sure to pass this on to Bene for you. Should you require any further assistance, please do not hesitate to contact us.

Valorada con 1 estrellas sobre 5

No withdrawal and account closed by them(fraud)

Hi, my id 15636689.

I have £925 balance left on the account, parimatch first restricted my account and then closed with no notice or explanation, customer service is useless and duediligence as well as security parimatch is ignoring my multiple emails sent to them, Im not able to withdraw the funds or login into my account. To me they are doing fraud activities as they are holding onto my positive balance funds and not replying back. Do not use their service as if you will have a big balance on your account, they will restrict you from betting and withdrawing your funds, then block/close your account and not reply to your messages or emails, the worst, once again the most horrible experience and atrocious bookies I've ever used in my life, don't risk investing your money here!

17 de febrero de 2025
Opinión espontánea
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Respuesta de PARIMATCH.co.uk

We are sorry to hear that you are experiencing issues with your account. Please be advised that for a response from our account security team, it can take up to 5 business days.

Valorada con 5 estrellas sobre 5

Good customer service experience

Good customer service experience - Gloria was great and resolved my issue quickly and satisfactory - refreshing to have responsive customer service so thank you

24 de febrero de 2025
Opinión espontánea
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Respuesta de PARIMATCH.co.uk

Thank you for your 5* review, G Harris , We will be sure to pass this onto Gloria for you. Should you require any further assistance, please do not hesitate to contact us.

Valorada con 5 estrellas sobre 5

Dealt with by gyorgy Top marks very…

Dealt with by gyorgy Top marks very considerate

20 de febrero de 2025
Opinión espontánea
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Respuesta de PARIMATCH.co.uk

Thank you so much for the kind words Dave ! I'll be sure to pass this on to Gyorgy. We really appreciate the 5 star review Have a great day!

Valorada con 5 estrellas sobre 5

query with free bonus offer

query with free bonus offer, Aiden was straight to the point and helpful, sorted the issue rapidly and with polite customer service, thank you!

15 de febrero de 2025
Opinión espontánea
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Respuesta de PARIMATCH.co.uk

Thank you for your 5* review, Iain, We will be sure to pass this onto Aidan for you. Should you require any further assistance, please do not hesitate to contact us.

Valorada con 5 estrellas sobre 5

Efficient 'Contact Us' response

Gina in Customer Care responded promptly and courteously online to my query about a promotion. Can't comment further as a customer at this point but that's an encouraging sign. Thank you.

11 de febrero de 2025
Opinión espontánea
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Respuesta de PARIMATCH.co.uk

Thank you for the time to write a review, we appreciate it. We are happy that Gina could solve your query. Have a fab day

Valorada con 4 estrellas sobre 5

Missing promotion, resolved

Promotion wasn't credited by the system which wasn't great but fully resolved by customer service rep called Mackie. No fuss, looked into it and resolved. About 10 mins wait time from first contact

6 de febrero de 2025
Opinión espontánea
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Respuesta de PARIMATCH.co.uk

Thank you for your kind review Erranveer, we will be sure to pass this on to Mackie for you! If you should ever need further assistance, please don't hesitate to get in touch Thanks Again

Valorada con 4 estrellas sobre 5

A promotion I qualified for via a free…

A promotion I qualified for via a free to play offer was not honoured automatically. Gina investigated and saw I should have received a free bet bonus and immediately credited it to me with no fuss.

5 de febrero de 2025
Opinión espontánea
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Respuesta de PARIMATCH.co.uk

Thank you for your kind review Mark. We're glad to hear Gina was able to assist and will be sure to pass this on! If you should ever need any further assistance, please don't hesitate to contact us

Valorada con 1 estrellas sobre 5

Topped up account #3639737 with $13,100…

Crypto Payments of the 21st Century? More Like the 21st Century BC

Topped up account #3639737 with $13 100 via cryptocurrency. It’s been 12 hours, and the funds are still MIA. “The provider is processing the payment” – sure, I guess they’re manually chiseling the transaction onto stone tablets and sending it by carrier pigeon.

I wanted to place a bet on CS, but surprise, my money is just frozen in the black hole of their financial system. How is this even possible? Cryptocurrency was designed for instant transactions, but apparently, here they first conduct a ritual, consult astrologers, and then decide if the stars have aligned for the payment to go through.

Customer support is a masterpiece: “Please wait,” “The provider is processing” – thanks, but you might as well just say, “We have no clue what’s happening, but you don’t need to know either.”

Final verdict: if you want to experience the era of telegraphs and smoke signals, this is the place for you. Everyone else – good luck and patience.

4 de febrero de 2025
Opinión espontánea
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Respuesta de PARIMATCH.co.uk

Hi Nadaa, thank you for taking the time to leave a review.

We are Parimatch UK, and we do not offer Crypto Payments in the United Kingdom or our currency is Dollars.

We kindly ask you to contact your Customer Support and amend your Review.

Thank you for your understanding.

Valorada con 5 estrellas sobre 5

I spoke to Steve and Vicki really…

I spoke to Steve and Vicki really amazing people and helped me with my query with processing my funds which they said will be processed within the timescale.

they were very well spoken and i have told my friends to join Parimatch thank you guys.

1 de febrero de 2025
Opinión espontánea
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Respuesta de PARIMATCH.co.uk

Thank you so much for the kind words! I'll be sure to let vicki and steve know. We really appreciate the 5 star review

Valorada con 5 estrellas sobre 5

Aidan was great

Aidan was great, not the quickest of service but got there in the end. Thanks buddy

30 de enero de 2025
Opinión espontánea
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Respuesta de PARIMATCH.co.uk

We are happy that Aidan could sort your query. Thanks for the nice rating, Luke.

Valorada con 4 estrellas sobre 5

Adrin waz very helpfull

Adrin waz very helpfull

29 de enero de 2025
Opinión espontánea
Logotipo de PARIMATCH.co.uk

Respuesta de PARIMATCH.co.uk

Thank you for your kind review Ed, we will be sure to pass this on to Aidan for you! If you should ever need further assistance, please don't hesitate to get in touch

Valorada con 1 estrellas sobre 5

AVOID AVOID AVOID

Absolute con! Joined as new member, placed £10 bet meeting criteria and bet settled but no welcome bonus. Spoke to bot and didn't get satisfactory response. Winnings stuck in 'pending' , please listen to me when I say avoid. Literally worst one by far and I've pretty much joined all

11 de enero de 2025
Opinión espontánea
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Respuesta de PARIMATCH.co.uk

We would love to have a look into this, can you please Email us or contact our Message service? Have a fab weekend, Phil

Valorada con 5 estrellas sobre 5

Quite new to betting and had some…

Quite new to betting and had some problems placing the free bet. The agent kindly resolved the query very quickly and allowed me to place the bet without fuss

10 de enero de 2025
Opinión espontánea
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Respuesta de PARIMATCH.co.uk

Hello Tommy, many thanks for your wonderful feedback! Do you recall the name of the agent you spoke with? We'd love to pass on your feedback. Have a great weekend ahead! :-)

Valorada con 1 estrellas sobre 5

No best odds on Uk racing

No best odds on Uk racing, beware

9 de enero de 2025
Opinión espontánea
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Respuesta de PARIMATCH.co.uk

I'm sorry to hear about the 1 star review, please message us on our messaging service if you wish to discuss this further

Valorada con 5 estrellas sobre 5

I wish all bookies had a Paval

I wish all bookies had a Paval , very helpful and kind , I’m a casual holiday customer and felt like I was listened to and helped
Thank you

27 de diciembre de 2024
Opinión espontánea
Logotipo de PARIMATCH.co.uk

Respuesta de PARIMATCH.co.uk

Hello Anthony! Thanks for your wonderful feedback. We'll be sure to pass your comments over to Pavol. Merry Christmas! :-)

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