Parking.com - WARNER BUILDING Opiniones 48

TrustScore: 3.5 sobre 5

3,6

514 12th Street NW, 20004 Washington, DC, US


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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I purchased parking at the Warner Theater in Washington, DC. I arrived and left between the appropriate times. When I tried to leave, the parking attendant forced me to pay an additional $15.00 befo... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Location was great and garage appeared well maintained & clean. I recommend NOT using the website to reserve & pay as I did. You're suppose to enter your tag number but the system kept telling me inte... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

This time I accidentally parked in the wrong garage, so I had to call Parking.com to cancel my paid reservation at the garage I never reached. Getting my refund by phone was easy and fast and my accou... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

The garage was very empty and I was able to buy a pass online. The QR code got us in but wouldn't let us out. We spent 20 minutes talking to a couple of people(who sounded Flipino and probably were ta... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Servicio de aparcacoches
  2. Garage de estacionamiento
  3. Parking

Información proporcionada por diversas fuentes externas

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Información de contacto

  • 514 12th Street NW, 20004, Washington, DC, Estados Unidos

  • (202)496-4200

3,6

Medio

TrustScore: 3.5 sobre 5

48 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

It was very easy to find and easy to…

It was very easy to find and easy to find a open spot. The way the spots are laid out was very nice as I felt there was enough space for parking without being too close to other cars/spots.

24 de agosto de 2024
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Respuesta de Parking.com - WARNER BUILDING

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Valorada con 3 estrellas sobre 5

great parking garage but unorganized pass code procedures

The garage was very empty and I was able to buy a pass online. The QR code got us in but wouldn't let us out. We spent 20 minutes talking to a couple of people(who sounded Flipino and probably were talking to us from there) and they wouldn't let us out because they kept asking questions like where did we get the pass(Parking.com) and they had to check to make sure we had a pass. What was the order number, etc. Finally the second person let us out.

23 de agosto de 2024
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Respuesta de Parking.com - WARNER BUILDING

We appreciate you bringing this to our attention. We understand that the experience you had with the garage exit process was frustrating. We value your feedback and will use it to improve our procedures and ensure a smoother experience for future customers.

Thank you,
Parking.com

Valorada con 5 estrellas sobre 5

I called because I had a question about…

I called because I had a question about using the website and the person who answered was very friendly and helpful

19 de agosto de 2024
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Respuesta de Parking.com - WARNER BUILDING

Thank you for your review. We are glad that everything worked out.

Thank you,
Parking.com

Valorada con 5 estrellas sobre 5

Parking Panic Relieved

This time I accidentally parked in the wrong garage, so I had to call Parking.com to cancel my paid reservation at the garage I never reached. Getting my refund by phone was easy and fast and my account was replenished in a couple of days.

8 de junio de 2024
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Respuesta de Parking.com - WARNER BUILDING

Than you for your review. We are glad that everything worked out.

Thank you,
Parking.com

Valorada con 1 estrellas sobre 5
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Respuesta de Parking.com - WARNER BUILDING

Thank you for your review. We appreciate your feedback and will share it with the local management team. For any questions, please reach out to us at DCmetro@spplus.com.

Thank you,
Parking.com

Valorada con 3 estrellas sobre 5

Location was great and garage appeared…

Location was great and garage appeared well maintained & clean. I recommend NOT using the website to reserve & pay as I did. You're suppose to enter your tag number but the system kept telling me internal error so i had to call customer service. They send a confirmation email with a link that is suppose to have a barcode to scan, there was no barcode. I called customer service again and they resent the email three times with the link but there was never barcode. They ended up telling me that there would be someone at the garage to help me. It was a struggle to try to understand due to their very poor & broken English. There was an attendant, sadly she wasn't much better with her attitude, like it was an inconvenience.

27 de abril de 2024
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Respuesta de Parking.com - WARNER BUILDING

Thank you for your review and for letting us know. We will share this with the local management team.

Thank you,
Parking.com

Valorada con 5 estrellas sobre 5

Smooth experience

Smooth experience, from booking online to parking my car.

22 de abril de 2024
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Respuesta de Parking.com - WARNER BUILDING

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Valorada con 5 estrellas sobre 5

Good customer service

Staff present, available, friendly, and helpful. However, we were unclear about how to return to the garage.

20 de abril de 2024
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Respuesta de Parking.com - WARNER BUILDING

Thank you for your review. We are glad you enjoyed your stay with us! If you have any questions, please reach out to us at DCmetro@spplus.com.

Thank you,
Parking.com

Valorada con 4 estrellas sobre 5

I had good experience

I had good experience. It is little hard to find with google map, but the parking lot is really good and enough space & safe for car parking.

29 de marzo de 2024
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Respuesta de Parking.com - WARNER BUILDING

Thank you for your review. We are glad you enjoyed your stay with us and appreciate your feedback.

Thank you,
Parking.com

Valorada con 1 estrellas sobre 5

Watch your times

Watch your times! I arrived at 6:58, I scanned my QR code to enter. When leaving after a show at Warner Theater, I had my $17 prepaid QR code. But the exit computer wouldnt accept the code. The woman at the exit charged me another $17 to exit. Which I guess was better than the $29 for the "lost" ticket.

10 de marzo de 2024
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Respuesta de Parking.com - WARNER BUILDING

Thank you for your review, Stacey. This has been refunded. If you still have questions, please reach out to us at RMMatlantic@spplus.com.

Thank you,
Parking.com

Valorada con 1 estrellas sobre 5

Terrible Experience

I purchased parking at the Warner Theater in Washington, DC. I arrived and left between the appropriate times. When I tried to leave, the parking attendant forced me to pay an additional $15.00 before she would open the gate to let me exit. She said that my Parking.com voucher did not cover the parking.

5 de febrero de 2024
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Respuesta de Parking.com - WARNER BUILDING

Thank you for your review. We will look into this and reach out directly.

Thank you,
Parking.com

Valorada con 4 estrellas sobre 5

Great parking, just be ready for additional fee

We parked here all day before a concert at night. The garage was easy to get to, not crowded and very easy to walk to the museums and get out of the venue. HOWEVER, the online payment only lets you pay until 10pm and it took an hour to get out of the garage- probably because everyone was having to pay for an extra hour (24.00!) to get out. I think this was the whole design of posting that the garage closes at 10 when concerts don’t get out until after 10. Be prepared for a long wait to get out of the garage and add 24.00 on to the “affordable” parking fee! (Which is fine, just stupid way of getting more money).

18 de enero de 2024
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Respuesta de Parking.com - WARNER BUILDING

Thank you for your review. We are glad that everything worked out and appreciate your feedback.

Thank you,
Parking.com

Valorada con 1 estrellas sobre 5

When we got to the lot the gate was…

When we got to the lot the gate was down. There was a number that went straight to voicemail. Mind you, we prepaid for our parking. We wound up having to park in another lot and pay for parking twice. Would not use this site or lot again.

12 de enero de 2024
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Respuesta de Parking.com - WARNER BUILDING

Thank you for your review. We are going to look into this with the local management team. We will also be issuing a refund.

Thank you,
Parking.com

Valorada con 5 estrellas sobre 5

Easy, economical , clean parking

I booked parking twice by mistake. I contacted parking.com when my card was charged twice. They promptly refunded the second charge.

30 de diciembre de 2023
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Respuesta de Parking.com - WARNER BUILDING

Thank you for your review. We are glad that everything worked out!

Thank you,
Parking.com

Valorada con 1 estrellas sobre 5

I spend 45 minutes trying to get out…

I spend 45 minutes trying to get out after a show in Warner theater. Will never use this garage again.

27 de diciembre de 2023
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Respuesta de Parking.com - WARNER BUILDING

Thank you for your review, Jan. We appreciate your feedback and will share it with the local management team.

Thank you,
Parking.com

Valorada con 5 estrellas sobre 5

Parking experience was exactly as…

Parking experience was exactly as stated and everything worked as planned.

26 de diciembre de 2023
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Respuesta de Parking.com - WARNER BUILDING

Thank you for your review, Steven. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

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