Parking Buddy Opiniones 

My plane was delayed, thus, the car was supposed to pick up on Friday evening. Instead it was picked on Saturday morning and the charges for the extra day was so extortionate.

Brilliant from start to finish
Picked up a couple of minutes after arrival at airport and returned about 10 minutes after picking up luggage even showed around car to show no damage
5stars
Platinum Meet & Greet

The contact number and the postcode on the email confirmation needs updating. Except this, brilliant service

Previous occasions has been good this time poor. Pick up time was 1045 not 1130, excuse was that you was busy, even though you had the flight number, you should track the flights. Dashcam was unplugged why? Radio station changed why? 12v cigarette lighter unplugged and found in glove box why? Heated seats were on in the rear why?. I would use you again but I now I have my doubts.

Got to the carpark - which took some finding! No instructions what to do when I got there and no one around. Called the number on paperwork only to be told I should have called when I was 10 mins away, so now I had to wait. Didn't take me to the airport. Took me to the train station to catch the shuttle. Won't use again.

I would avoid at all cost - when we called them 30mins before arriving at Heathrow, they told us our booking had been cancelled. By them, with no warning. Which meant we had no car park and just about to go on a 2 week holiday! Utter chaos and stress for us after that. Not needed as you're on your way to the airport. I would pay more than use this platform again.

I wish I could give 0 stars. Used the services ar Stansted. Waited 2 hours for my car to be returned. I repeatedly phoned with 30 mins notice, as instructed but noone answered and when I finally got through was yawned at and told the phone didnt ring. He had clearly been asleep and lied. I was then lied to for 2 hours that my car would be with me in 20 mins but never left the depot. It wasn't until I threatened to call the police and report my car stolen that the car was returned to me 40 mins later. I was not the only family impacted, all families that were waiting for their cars reported they had been waiting for 3 hours. These families suffered the compaby losing their car keys, the wrong date of return on their schedules or just no contact from the company on when the car would be returned. This company is a shambles and should be avoided at all costs!

None of the representatives were helpful and were extremely rude.

Booked for my car to be delivered at 230am, followed instructions to call when in baggage hall. No answer, took numerous calls before an answer and was told they were busy and had to wait 30-40 mins. I told them no, I had kids and a drive home, I had booked a time and they needed to be there. There were a number of other people in the same situation, one lady had been trying to call for 45 mins. Not acceptable service. If they haven't got the staff to handle the rush, dont offer the service.

I travelled to Austria to visit my daughter who has severe mental health issues which I do each month , on this occasion I decided to use parking buddy meet and great , left my Car with the driver who incidentally was the driver that dropped it off and when I returned home I looked in my glove compartment and a gift from my wife which was a bottle of aftershave had been stolen to the value of £230 , some may I was silly for leaving it my glove compartment but it’s not the point . My wife saved to purchase this for our 20th anniversary and it was put in there for safe keeping ,then when I’ve stated it’s the principle I was told to get a lawyer and he put the phone down . I tried to return the call and I have now contacted the police . I strongly recommend against using this company.

Have used Parking Buddy before and were very good so decided to book through them for our recent trip from Heathrow T5. Did a bit of research via Trust Pilot on the companies displayed and chose Triangle Parking as they have a v good rating. Not surprised as they were fabulous! They called to check our arrival time, were waiting and v professional and pleasant. Again rang me as we were getting off the plane and again were waiting at the meeting place with a lovely clean car. A really brilliant experience and wouldn’t hesitate to recommend them. Thank you

Read the small print. The meet and greet is not from the pick up point by the airport like most companies but from the mid stay car park which is a fair 20 minute walk away and not great when it’s raining and you’re carting suitcases etc.
The return pickup is stated as being from the short stay car park, but isn’t. Again it’s the 20 minute walk away. We waited almost an hour from calling for collection. We were standing around and had to call to chase. We were told they were on their way. They lied because we could see them on the cars tracker that they hadn’t even moved yet. Definitely won’t use these guys again.

The communication throughout was very good and the service on the day of drop off and pick up was very timely and the staff member was very friendly.

Fantastic, quick and easy service and the staff were efficient and friendly. Will be using the service again

I had a very bad experience with Parking budd, i booked through them and used park world Ltd to park my car whilst flying from Manchester. When I got to Parking World on the day of the Parking, it was chaotic, there was no where to park and quite a few people were waiting to be transferred to the airport. I asked about my transfer to the airport and was told the transfer vehicle has broke down so I had to get my own taxi to the airport which I was not happy about but as I had to catch a flight I called an Uber which I had to pay for. I was told they would sort it when they pick me up from the airport on my return journey. Why was I not surprised when I landed at Manchester airport and rang for the transfer to pick my car up, again I was told I had to call a taxi as the transfer vehicle was brocken down. I did mention as per the terms and conditions of the Parking agreement they had to sort my transport too and from the airport but they were not having any of it and told me I had to get my own transport to pick up my car so I reluctantly had to pay for another taxi. For both taxi journeys, it cost me £28. I would never use this company again and don't know why Parking buddy advertise companies like this on there site.

avoid this company , they are just an agent, the companies they put you in touch with ie, Smart parking Stanstead, waited just under an hour for car to be returned we gave 30 minutes notice, car returned damaged , tell us a pack of lies from start to finish, will be reporting this company to trading standards

Outstanding service, cheap and very straight forward. I will definitely use this company again

Had to wait a short while on drop off to hand over the keys.
On our return the wait was ridiculous, we were told it would be 30 minutes, which was long enough but in reality it ended up being 55 minutes before our car was returned.
It would have been far quicker for us to use a park and ride car park, rather than this drop and wait company. Definitely do not recommend and would never use again.

Apart from miscommunication from one of the drivers which cost extra for waiting at Heathrow and myself getting the stating the wrong arrival time, it went smoothly. I must state though there was an unsual high mileage noticed when car was collected.
I will use again as it the cheapest . An improvement would be to answer calls promptly

Parking Buddy experience fine. Bigger issue was with the parking company Rose Parking. Pick up and return were fine, with very short wait times. The bigger issue was that my car was used by Rose Parking outside of parking it. I realised as I have an app for car and could see it was being used 10+ hours after they picked it up and where it had been. I called them at the time and they said it was being moved between compounds which was not true as I knew the areas it was being driven. Overall it was driven an additional 15+ miles and I have no doubt it would have been used more if I hadn't called them and threatened to call police. Would absolutely NOT recommend.