Was mistakenly given a parking ticket. As a regular user of Stoke place I was surprised to receive a hefty fine . This was a genuine mistake on the management side as the old link from the previous p... Ver más
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Consulta las opiniones de los clientes
AVOID! In my experience he is very happy to communicate to get you to pay your fee and then goes radio silent. The website is constantly down as well so you need to whatsapp him.....which he ignores... Ver más
I did not realise what I was paying for, my parking notice came with the details attached and initially thought it was costing me £9.99 just to appeal. But i was flummoxed when I received the... Ver más
Successful Appeal against a PCN from Nottingham Street car park, Melton Mowbray. Extremely poorly worded signs almost designed to catch people out. Premier Park rejected my appeal, so had to go to the... Ver más
Información sobre la empresa
Escrito por la empresa
REVIEW GUIDELINES: We value your feedback and invite you to leave an honest and genuine review of our company. Please note that we cannot guarantee the outcome of any appeal, so we ask that your review focuses on the quality of our service rather than the result of an appeal. We take the integrity of our reviews seriously. Any user found to be leaving a fake review may face legal action under the Defamation Act 2013, especially if they falsely imply that our business is fraudulent or a scam. Our mission is to combat unfair practices by parking companies. We appreciate your support in this effort. However, we reserve the right to take appropriate action against those who intentionally seek to damage our reputation. Thank you for your cooperation and understanding.
Información de contacto
1 Elmfield Park, Bromley, BR1 1LU, London, Reino Unido
- info@parkingmateuk.com
- parkingmateuk.com
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
No ha contestado las opiniones negativas
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BEST £5 EVER SPENT
Best £5 ever spent. Just received an email from the Parking company to say my PCN is cancelled.
I think parking mate is very good…
I think parking mate is very good however I still had to pay the fine due to being slightly out the bay
Excellent help and a very professional…
Excellent help and a very professional letter template which helped us to have our parking fine withdrawn. Very grateful for the service. Well worth the money for the professional letter template which covered the legal aspects to defend the parking charge. Thank you so much.
Thanks to your expertise
Thanks to your expertise, I was able to successfully appeal my parking charge notice. Thank you so much!
I ended up losing my court case …
I ended up losing my court case …. So basically cost me another £99 as I’ve not heard anything back from them since I informed them of the fact I lost the case …
Disappointing to say the least …
I’ve replied to your request via WhatsApp and you still haven’t replied after 2 days ?.
Generally unprofessional and unhelpful
Their system is fully automated, they give you a set form to send and don't actually look over your case or anything. They provide their WhatsApp and have responded but are very rude and hostile for some reason, generally unprofessional. I followed their instructions but it didn't help so I went to the landowner who helped me instead as parking mate didn't respond to my email. I find this service to be unnecessary in my opinion, if you really want to challenge private parking, you can actually find helpful advice online for free. I decided to write this review because for some reason they kept emailing me saying thanks for confirming that the PCN is sorted, which I never did, so that's a mystery. Definitely not a win for them in this instance so just setting the record straight.

Respuesta de Parking Mate UK
Thank you very much for PCN team
Thank you very much for PCN team. They understand my appeal and the sorted out. Thank you for them.
Lack of communication
I paid for this service and had question, sent messages via their chat service on what’s app. No response twice. I did get a refund but only by having to adjust my argument to prove payment was made and send my receipts. The document sent via this company had no effect on my appeal.

Respuesta de Parking Mate UK
Parking mate highly recommended
Contacted parking mate extremely helpful completed a very short questionnaire with my details. A letter was produced for a very small fee with clear instructions of next steps and within a few days the fine was removed. Friendly, helpful, good support from a WhatsApp message and follow up
Great support at all stages and 2/2…
Great support at all stages and 2/2 notices successfully appealed. Would recommend
No help whatsoever
No help whatsoever, i had to pay up, and now the end total was the fine plus the wasted £5.
If I had just paid the fine of £60 with in the 28 days would have been cheaper,
Now I had to pay £100. plus the £5 for your help that did not work, chance of a refund?

Respuesta de Parking Mate UK
Leo and Parking Mate were knowledgeable…
Leo and Parking Mate were knowledgeable and professional all the way through with a claim against me from Highview Parking, who I might add tried many intimidating tactics in an effort to obtain payment.
I have no hesitation in recommending Parking Mate UK who will take the worry and stress out of dealing with these unscrupulous companies.
Totally recommend
I received three parking tickets from Vehicle Control Services, and despite Leo’s reassurance of a strong case, our initial appeals were rejected. Leo mentioned that Vehicle Control Services had not adhered to legal requirements, yet we were taken to court. During the court process, I unfortunately received a CCJ due to a delayed response to one of the court’s orders.
Initially, I paid £1,626.25 following the court's judgment. At this point, my faith was wavering, but Leo reassured me once more, insisting the situation could be resolved. True to his word, Leo supported me in getting the judgment reversed, and I was refunded the full amount of £1,626.25. Furthermore, Vehicle Control Services was ordered to compensate me an additional £271.
Moreover, the court awarded me £500 for the incorrect issuance of the judgment. I attended a hearing on 15 August 2024, with Leo by my side, and we secured yet another victory. I was also awarded £105 in costs, totaling £876 received from the court and the claimant through this ordeal, compared to the initial claim of £600.
I was on the verge of settling the court claim, but Leo’s continuous reassurances encouraged me to persevere. If not for Leo’s expert guidance, I doubt I would have achieved such successful outcomes.
Not only did I win the case, but I also received £876 in compensation. I can’t thank Leo and Parking Mate UK enough for their relentless support throughout this process. Leo’s expertise in parking regulations is truly exceptional.
DON'T USE THIS COMPANY IN ANY CASE
DON'T USE THIS COMPANY IN ANY CASE, I PAID £100 AND AT THE END I HAVE TO EVERYTHING TO DEFENCE MY CASE MYSELF. THEY DON'T EVEN REPLY YOUR EMAIL !!!
SERIOUSLY, DON'T GET IN THE TRAP, WASTE YOUR TIME AND MONEY.
=======================
21 AUG 2024
ADDING MORE INFORMATION ABOUT THE LOUSY FOLLOW UP ON MY CASE "K3GF9J3V".
HERE ARE THE EMAIL CORRESPONDENCES BETWEEN MYSELF AND THAT SO CALLED "EXPERT" IN PARKING FINE APPEALING.
4 AUG 2024
=======================
Hi Leo,
The CCJ has been set aside ( see attachment ) by the court, can you please advise what should I do for next. Thanks.
Regards,
Gary
=======================
7 AUG 2024
=======================
Thank you,
I will prepare your defence shortly.
Leo
=======================
15 AUG 2024 ( 4 DAYS BEFORE THE DEADLINE OF DEFENCE )
=======================
Hi Leo,
Hope you are doing well.
Just to remind you that the defence has to be done on 19th Aug at latest.
Thanks a lot.
Regards,
Gary
=======================
19 AUG 2024 ( THE DEADLINE OF THE DEFENCE )
=======================
Hi Leo,
Today is the deadline of defence,and I don't know what to you without your reply. Thanks.
Regards,
Gary
=======================

Respuesta de Parking Mate UK
Thank you Parking Mate for your…
Thank you Parking Mate for your brilliant service.
Parking mate helped me with not just one but 6 fines which were at a difficult stage for me to deal with on my own. All fines were reduced back to original amount. This was the best outcome possible!
With only 24 hours for me to respond Leo handled everything and hand my letter sent out within the next 24 Hours,
Thank you once again Leo!
Best Wishes Furqan.
AVOID THIS COMPANY LIKE CORONA VIRUS ....
AVOID THIS COMPANY LIKE CORONA VIRUS .
ALL THEY DO THEY WILL CHARGE £5 AND SEND YOU COUPLE OF EMAILS .
AND THEY DON'T ANSWER THE PHONE .
THEY WILL ONLY ANSWER HERE ...FOR A BAD REVIEW.
BETTER KEEP THIS FIVER AND GET A PINT AFTER YOU PAID THE PENALTY.
OTHERWISE YOU WILL END UP PAYING £65 .
AVOID THIS COMPANY AT ANY COST .
IF YOU DON'T BELIEVE ME GO TO GOV.UK AND SEE THIS COMPANY FOR YOURSELF .
YOU WILL BE SUPRISED .

Respuesta de Parking Mate UK
They wont mess with me now 😂
Great info work a treat parking company backed off and waived parking charge now im better informed with the info they gave me
Nope.
Got a parking ticket for a 2 min stop, paid my £5, got a letter from this guy, talking about the legality of the terminology used in the parking and that it wasn’t a lawful fine, looked good to my untrained eye. Sent it off to the parking company, got a reply a few days later saying that the appeal was rejected and I still had to pay. I sent another email, then a whatsapp message to this guy, explain the situation and ask for help, no reply to either. Looked great off the bat, turned out I wasted £65 instead of £60. Maybe a text back would have saved the bad review. Waste of time.

Respuesta de Parking Mate UK
I would like to speak to someone at…
I would like to speak to someone at parking mate. No one replies to my emails.
Do they have a contact number ?
I have faith in them. Because they are trying to help .
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