Parts4tubs Opiniones 

69
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

5/5 Stars – Excellent service from Andi! Had to replace two hot tub pumps and was unsure about the right specs. Sent over the info to Andi at Parts4tubs, and his product knowledge is incredible.... Ver más

Valorada con 5 estrellas sobre 5

I contacted after working hours and received WhatsApp communications throughout the evening and weekend. Ordered a commercial spa heater on a Thursday evening and took delivery Monday midday. Delive... Ver más

Valorada con 5 estrellas sobre 5

Very knowledgeable and helpful talking us through a control panel reset. Andy saved us over £400 and helped us be a bit greener, by not purchasing unnecessary items. Have used parts4tubs before... Ver más

Valorada con 5 estrellas sobre 5

I bought a hot tub cover lifter which was well priced and arrived quickly. Unfortunately, when I fitted this, I struggled to get it to work as advertised. I reached out to Parts4tubs and got an immedi... Ver más

Información sobre la empresa

  1. Tienda de jacuzzi
  2. Reformas de baño
  3. Proveedor para baños
  4. Spa de día

Escrito por la empresa

Hi, Andi here. I own parts4tubs.com and also write all of the articles and info pages on the site. When you buy parts from my site you are buying from me - not just the internet! Some years back now, I built my own hot tub but struggled to find the information I needed. So, once my tub was complete, I started buildahottub.com to help others in their own pursuit of hot tub and plunge pools DIY building information. As that site grew in popularity, I was receiving more and more requests from hot tub owners like you about parts and assistance for their own plastic shell tubs. I found myself sending people over to other online stores to buy the parts they needed.So, I decided to create parts4tubs.com so that I could help everyone myself and supply the parts you need directly - Hopefully I can help you with the parts you need for your tub. Can't find what you are looking for? Then please get in touch. Cheers, Andi


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

69 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(69)

55 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

GREAT SERVICE

Andy was very patient with me and helped me diagnose the issues. My hot tub is 19 years old and is running smoothly like it was new.
The service is excellent and his knowledge is greater than that available in the manual.
I would definitely recommend dealing with PARTS4TUBS and Andy

25 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Andy is a rare find

Andy is a rare find. Genuinely helpful guy who freely gave me advice without any guarantee of a sale.

When my coast spa licenced control board (pcb) burned out, Andy helped determine a suitable non-coast specific, generic Balboa pcb to replace it.

Not only was this pcb less than half the price of anything I'd found from coast, it was the latest version, so a revised layout (presumably because the old version had issues with overheating relays).

Andy sent me all of the technical information needed to set up the new pcb, and even took the trouble to review my understanding of how I needed to configue it when it arrived. Confirming I'd understood the technical manual correctly.

Absolutely stellar customer service.

Before the configuration of a hot tub was a complete mystery to me but thanks to Andy no more.
I'm confident I can tackle any of my own hot tub repairs from now on.

18 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Perfect company and great customer support

I contacted Andi after I had a problem with my old hottub. The motherboard had blown (was 20+ years old), Andi recommended the Balboa GS510DZ with the AMP plugs and pins, which I had to contact Andi about and he responded and helped wothout hesitation. I fitted it all tonight took me about 1.5hours and it is working again. I will definitely be using you again.

2 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic customer service and competitive pricing...

Came across Parts4Tubs via a google search part number. Very competitive price, saw there was a WhatsApp button on there and got a super quick response from Andi. Really helpful advise, put my mind at ease that the part was compatible with my tub. He confirmed I would get the part next day (I did) so I was able to fit it the day after.
He even responded with advice post fitment.
Using Parts4Tubs saved me £230 in parts/labour to replace a jet pump.
Thanks for a perfect experience. will not hesitate to contact again if I experience any future problems.

26 de junio de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

Very disappointed with the after…

Very disappointed with the after service from this company, although they were quick to diagnose the issue and sell an expensive part, it turned out to be incorrect advice, they use a call answering service that have no knowledge who transcribe the call to Andy on e-mail who then ignores the e-mails. I have now fitted a part that can’t be returned and are £450 out of pocket. Please be cautious before parting with significant amounts of money with this company as once they have your money they no longer care.

16 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great experience

Excellent service, ordered a new hot tub heater. Great communication, speedy dispatch and quality item. Cannot fault. Made the whole process simple and efficient.

16 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

excellent experience…

I recently had an excellent experience with Parts4Tubs.com, and I can’t recommend them enough! The website made it easy to find the exact hot tub parts I needed, and the ordering process was smooth.

What really stood out was the outstanding customer service from Andi, the owner. He was incredibly helpful, knowledgeable, and responsive. When I had a question, he returned my call within 10 minutes—something I truly appreciate in today’s world where good customer service is hard to find.

Thanks to Andi’s expertise, I got the right part quickly, and my hot tub is back up and running. If you need reliable hot tub parts and top-notch service, Parts4Tubs.com is the place to go!

2 de abril de 2025
Opinión espontánea

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